They are very responsive. They have great customer service. I appreciate how easy they made getting…read moremy things moved. I had a great experience. The price for my unit was also unbeatable. I did look at other storages near by and they all wanted more money. Robin was great.

Impossible to talk to a live rep. Gives local number for management that has been disconnected…read more Confusion when first trying to rent. You must first sign the contract then they will select an outdoor storage parking spot. The spot they selected was covered in weeds. I wanted a paved spot so they charged me an extra fee to transfer. Should not have to go to storage lot to chat with a live rep!

Highly recommend. Came here after a terrible time down the road. Dave in the office is awesome and…read morevery helpful. Facility is nice, clean, and safe. Will continue to use for my storage needs in the future.

Units are VERY nice, clean and have light for when you go in the evenings.. Office staff is very…read morefriendly and helpful. Units are reasonably priced.

Wow Todd, still a nice way to talk to customers. I was taught that humans had a MOUTH not a MONTH…read more This is how the situation really happened. I called you on October 9, 2023, at 10:53 AM and left a message to tell you that I was pulling my boat out on November 6, 2023, to put it in winter storage. You called me back at 12:03 PM the same day and told me that I would have to pay for the entire month of November. I had no problem with that. You said that you normally get a 30-day written notice of departing your facility but since we were talking, you would accept the verbal notice (this should have been in your notes). My wife accidentally paid you twice and you admit it.  On November 6th I pulled my boat off your property and moved it to winter storage.  When I got home my wife told me about the double payment. I called you at 1:27 PM on November 6th to inform you about the double payment. You told me you posted the double payment for November and December, and I was covered for December storage fee even though I was not storing anything on your property, and you were not giving me my money back. I posted my review on YELP on November 6th to warn others of your corrupt business practice. You called me at 2:09 PM after reading the review on YELP on the 6th and left me a voice mail which included the following: "Hey Bruce, Todd Payne here, I went back and looked at all my records, NOTES, and everything and I don't see anything that you've notified me that you were leaving for 30 days but what I can do is take that EXTRA PAYMENT THAT YOUR WIFE MADE that I posted for December and KEEP IT and hold your spot for you. You'll start back up in the summer and make payments. Just give me a call back".  These are your words, Todd. You are admitting to keeping the extra payment and not returning my money even though you were notified in October. Why don't you have any records and I do. I am warning everyone to stay away, or you will have to shut your MONTH!

If you're looking for a no nonsense storage facility, this is the place for you. Straight forward…read moreand up front from the beginning. Recommend completely!

Fine until I was late. The late fee is $25 on a $45 rental. That's 55.5%, more than twice the…read moreprice of Mafia vig! True to thieves nature, there's a sham going on as well. You send the $45 without the vig, that's applied to your late charges and you're charged another late fee and credited only $20. I would recommend this place to no one.

From the owner: Is your garage over-flowing with your personal belongings? Or do you just want to de-clutter your…read morehome? At Brownsburg Self Storage Locker Inc, for 21 years, we have the storage space for all of your belongings. We offer hassle free storage with FREE moving truck rental. We are safe, clean, and provide secure outdoor and indoor self-storage facilities. We proudly serve in Brownsburg, Indiana and surrounding area. Call us today.

Moved in in October and by June all of our stuff wascovered with mouse feces. We've had 4 storage…read moreunits and have NEVER had a problem with mice. All of our baby equipment is reuined. They chewed through cords on our electrical stuff. I'm now paying double rent this month to move into a new storage unit. DO NOT USE THIS PLACE!!!!

After having a less than stellar encounter with Budget Truck rental of Terre Haute, I returned my…read morerental truck to Brownsburg East Self Storage Locker. The customer service here was exemplary. He called the day before to make sure I had directions to the drop-off location, and even allowed me to bring the truck back later than scheduled (due to the lack-luster experience I had with Budget getting my truck to me 2.5 hours late.) The customer service at the Brownsburg drop-off location was wonderful. He listened courteously and helped me figure out how to report my unfortunate experience to the company. He was definitely a go-getter and I would rent a truck from this establishment.