Secure lot, consistent price for the 7+ years that I've been there. No issues with theft the…read moreentire time I've been a customer. Always friendly when I call them on the phone. I had one concern about low hanging branches a couple years ago, and soon after they were all trimmed.

I have been renting from then for a couple years now. They are always friendly when I stop to make…read moremy payment. Never had any issues with the storage units or with getting into the facility.

Since the new owners took over in 2019, the facility has been improved and expanded. Top Shelf…read moreStorage is now a secure, modern, and well-kept place to store your belongings. There is also an on-sight manager (Robin) who is very helpful and they don't raise their rates multiple times a year like others.

We have been costumers for 3 years. Recently, within the last couple of yeasr, the business was…read moresold to a new owner. We have not been happy with the costumer service since this change in ownership. We store our camper there. Our camper has been in the shop for the last few weeks, and we go to store our camper last evening and our spot has been taken. We are up to date on our monthly rent too. We call the older gentlemen that owns the storage lot to explain that someone else is in our spot. He hangs up on my husband. My husband calls back, and the older gentleman says my husband is giving him lip. My husband was being very nice about the whole situation. After this call we look up some reviews about Top Shelf storage on others sites, and there has been some assult issues with the older gentleman. We decide to go get our camper that night, and find a new place to store it.

Wow Todd, still a nice way to talk to customers. I was taught that humans had a MOUTH not a MONTH…read more This is how the situation really happened. I called you on October 9, 2023, at 10:53 AM and left a message to tell you that I was pulling my boat out on November 6, 2023, to put it in winter storage. You called me back at 12:03 PM the same day and told me that I would have to pay for the entire month of November. I had no problem with that. You said that you normally get a 30-day written notice of departing your facility but since we were talking, you would accept the verbal notice (this should have been in your notes). My wife accidentally paid you twice and you admit it.  On November 6th I pulled my boat off your property and moved it to winter storage.  When I got home my wife told me about the double payment. I called you at 1:27 PM on November 6th to inform you about the double payment. You told me you posted the double payment for November and December, and I was covered for December storage fee even though I was not storing anything on your property, and you were not giving me my money back. I posted my review on YELP on November 6th to warn others of your corrupt business practice. You called me at 2:09 PM after reading the review on YELP on the 6th and left me a voice mail which included the following: "Hey Bruce, Todd Payne here, I went back and looked at all my records, NOTES, and everything and I don't see anything that you've notified me that you were leaving for 30 days but what I can do is take that EXTRA PAYMENT THAT YOUR WIFE MADE that I posted for December and KEEP IT and hold your spot for you. You'll start back up in the summer and make payments. Just give me a call back".  These are your words, Todd. You are admitting to keeping the extra payment and not returning my money even though you were notified in October. Why don't you have any records and I do. I am warning everyone to stay away, or you will have to shut your MONTH!

If you're looking for a no nonsense storage facility, this is the place for you. Straight forward…read moreand up front from the beginning. Recommend completely!

I have used infinite self storage in broad ripple. And had…read morethe most wonderful experience. The staff is a ten star. A very clean establishment. A really really good price. I have used other storage ie (extra space) horrible. If I could give Infinite self storage a 6 star I would. I would recommend any and everyone to store with Infinite self storage. You would be hard pressed to find a better storage place than Infinite self storage. And being a 24 hour storage was a major convince and they also have a 24 hour kiosk where you can make a payment I found no other place where they Truly work for you. And a true bargain. I will use Infinite storage in the future. Also the cleanliness of the unit's and the grounds is super clean and bug and rodent free. Thank you Infinite storage for such a wonderful experience. Timmons, Brian

Jack has been amazing with returning calls promptly and assisting with any questions that I may…read morehave had. The property is well manicured and always clean.

I have had my stuff in storage here for just about a year and a half and they have raised my rent…read moretwice by a total of nearly $50 per month. They have me by the balls and they know it. Very displeased with this. I've now learned that I need to find out ahead of time if I'm going to get progressively raped by a storage company. Find out ahead of time how much a storage facility is going to raise your rent before you rent.

Keith and Linda are very nice folks to deal with. Next time I need extra storage space I will…read morecontact them.

The facilities are immaculate and quite secure. We have stored our 32' Winnebago in this facility…read morefor the past winter and part of the one before that. The buildings we used are on Jason's (the owner/manager) property and there has never been any type of security issue at all. Jason is an honest, gracious, and a pleasure to work with. I do, without hesitation, recommend this facility and give full marks to Pioneer Storage - Dave Brown, Camby Indiana.

Highly recommend. Came here after a terrible time down the road. Dave in the office is awesome and…read morevery helpful. Facility is nice, clean, and safe. Will continue to use for my storage needs in the future.

Units are VERY nice, clean and have light for when you go in the evenings.. Office staff is very…read morefriendly and helpful. Units are reasonably priced.

Your typical storage facility. The prices are fair. If you clear out your unit early, they will…read morecredit you for the time remaining in the month...which is simply awesome. Nice people. Good experience. Would recommend.