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    Brown Thomas

    3.4 (86 reviews)
    Ultra High-EndDepartment Stores
    Closed 11:00 am - 7:00 pm

    Brown Thomas Photos

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    Alexis B.

    My friend and I were walking past Brown Thomas this past week when we were in Dublin, and we couldn't resist stopping in. It's a gorgeous department store, with lovely (and expensive) clothes and purses and shoes and makeup...! Fancy department stores are rarer and rarer, and this department store felt fancy and pretty and shiny and wonderful. I'm lucky to have made it out without spending a small fortune. If you don't feel your pocketbook would be safe if you entered, just take in their wonderful window displays!

    Danielle C.

    Brown Thomas is a department store that specializes primarily in the luxury brands like Chloe, Chanel, Louis Vuitton, etc. The inventory is actually not quite as large, as, obviously Harrod's in London. I had spent three days at Harrod's so Brown Thomas actually felt small in comparison. This store closes really early. 20:00 (8:00pm) everyday except Thursday. The boutiques don't have that much inventory. The men's department didn't even have a Salvatore Ferragamo to my amazement. The staff here are generally pretty nice though. We talked with some Chanel staff and some makeup women. The shoe department had some good brands, like Christian Louboutin, Tory Burch, Michael Kors, etc. But overall it still felt really small. Ireland literally has no other department store like this, and there isn't even a standalone Burberry store in Ireland. So if you're in Ireland and you absolutely need designer goods go to Brown Thomas but otherwise I would do my shopping in another European city.

    Sensor on hat.

    I bought a Palm Angels hat from the menswear section and Gavin did not remove the sensor from the hat. The alarm went off when I walked out and I asked the person at the front if I needed to go back for something and he no, you're ok. So I did not even think to look at the hat until it was too late and I had already left the country. As a result, I attempt to call the menswear section to figure out a solution to the problem and no one has answered the menswear phone. I was 'transferred' 3 times and after awhile, the call hung up. For the amount of money customers spend in your store, you would think you would be more cautious of sensors on clothing and your customer service in general. Now I have a 200 euro hat that I cannot wear with no solution in sight.

    Cathal C.

    Brown Thomas, that beacon to Dublin's moneyed classes, is located on Dublin's Grafton St, and is surely the country's most famous department store. These days, I would only ever consider entering the shop if I had to buy vouchers for a present, as I find all the upper-class nobs who shop there abhorrent to my constitution, and even if I didn't, the only thing that I could realistically afford in there is coffee, and only just about at that. I must disclose at this point that there is a reason for my deep, underlying antipathy to the place. You see, for a very brief period of time - a couple of weeks one Christmas - I attended the department in a professional capacity. That's right, I was one of those perfume promotions people - squirt squirt. Day after day, I would stand at my allocated position in the shop, hassling passers by to try the vile smelling perfume that I was endeavouring to flog. People would ask me directions to areas of the shop that I was wholly ignorant of, and give me withering looks when I professed said ignorance. Hour after hour, girls in Ugg boots and tracksuit bottoms, or just in their Loreto uniform and deck-shoes, would traipse around the shop, twittering their vacuous chatter. And is there any class of individual more petty than retail middle-management? The wan that I worked for was a right bitch, a power-drunken harpy so she was. I have to say that the my brief stint working there was very instructive as to the upper-middle class mindset, with particular reference to the social phenomenon of conspicuous consumption. There was this one perfume we sold that was uber exclusive: Armani Privé, a private range of perfume sold only at a limited number of stores. The perfume was eye-wateringly expensive as a result: €200 for a 50 ml bottle. One of the lads estimated that it worked out at roughly €2 a spray, so he got testers of all the bottles in the range and gave himself a thorough dousing in them. "Mmm, smell me, I smell like seventy-eight euro!" (yeah, I guess there were some fun times there, too). But the thing about this fancy perfume was: it did not smell good. It didn't smell rank or anything - one smelled of black pepper and another smelled like church pews, and I can't remember what the others smelt like. But they definitely didn't smell like €2 per spray should smell like. Nevertheless, this stuff sold like hot-cakes. People were falling over themselves to pay €200 for this gammy perfume. This made me (a man who owns one bottle of aftershave from about 2003 that is never worn) seem like some sort of fragrance svengali, selling bottles left and right. There is definitely a market for selling the emperor's summer line of textiles to these people.

    Men Fitting Rooms! Super funky space
    Sharon S.

    If I was a Rich Girl.. Na, Na, Na, Na, Na, Na, Na, Na, Na, Na... Yes, Gwen Stefani song comes to mind every time I step into this department sure... It's the Harrods /Selfridges/Bloomingdales/Nordstrom of Dublin! Oozing with high end designer brands, every corner just says Come to me... Take out your credit card and just buy me! This store often holds high profile make up/cosmetic events, with fashion shows also a fixture on their calendar. The department store has everything covered including a cafe, restaurant and a great homewares section which I love. The staff are always well presented and the customer service is second to none... The customer is at the heart of what they do! My favour sections, the handbags, the shoes and then my older more sensible side, says the homeware section. They have a loyalty card scheme but my god, can't even imagine the amount of euro's you'd need to drop in here to really get anything significant back. I've been buying cosmetic products here for wine and still only have €2.30 built up... But I'd say for those whom money is no object, like the lady who couldn't decide on her new miu miu bag so she bought both! The restaurant is a nice place to come to after a little crazy day on Grafton Street and a little treat, a nice glass of prosecco or champagne here can be enough to put the cherry on top of your day!

    Photo by Alexandra M
    Alexandra M.

    Brown Thomas has been Dublin's leading top-end department store since it changed owners in the 1970s. Known for selling designer name brands such as Gucci, Hermes and Louis Vuitton, it caters to a higher class clientele. It's also a popular destination for tourists because it's recognized as being Ireland's luxury retailer. Like other department stores, Brown Thomas is a lifestyle store with its cosmetics and accessories on the ground floor and its clothing, shoes and fine jewellery on the others floors. It even has specialist wedding consultants if you want to plan a lavish wedding.

    Niall F.

    A long time ago I used to work for Brown Thomas (as a student making some beer money). Not much has changed from then until now. Sure, the move departments around every few months but the same prices remain. I think their 20% loyalty day is proof that they are way overpriced. The way I see it, the wealthy continue to flock & spend plenty while the not so wealthy continue to spend their hard earned cash just so they can feel like they belong. They sell pretty much everything, from Armani Suits to Tiffany bracelets, they stock it all. If you can't get it in the store they are usually very good at ordering from one of the other stores in Cork or Galway. In fairness to Brown Thomas, they are everything that Grafton Street should be - I am sick of all the mobile phone retailers and fast food joints on the street - its our main shopping street! I do love browsing around & taking note of things I like, just so I can look for them cheaper online. Tip: Dress appropriately when entering the store, if you fail to do so you will be tailed while you explore the candi store of the rich ;0)

    Kate M.

    Brown Thomas, or Bt's as most locals call it, is a great department store. You're not likely to pick up a bargain unless it's sale time, but it stocks really good quality stuff - like the best in make up, clothes, handbags and shoes. They have some high street names like bertie and mac, or more upmarket brands like chanel and louis vuitton. I go here for make up and the odd time for maybe some clothes, but mostly I love a good browse.

    Company website
    Aoife O.

    Brown Thomas, or BTs, is traditionally known Dublin's plushest department store on Dublin's plushest street. It is the place where 'classy' celebrities launch their products and Dublin's elite purchase their threads. In pre-Celtic Tiger days, I imagine it was the only place in the country where certain international designer labels could be purchased (legally). It still clings to a sense of olde world 'politeness' by having elderly men in suits hold the door open for shoppers. As well as designer clothes, it also sells high-end cosmetics, make-up and perfume. It is posh and pricey but it has never pretended to be anything else.

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    10 years ago

    The Service was really great but the only thing that bothers me is that they don't have anything in stock (they only have size M, L, XL).

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    Page 2 of 3

    Review Highlights - Brown Thomas

    VAT Refund is ranging 12% - 18% depending on the amount you purchased, I got 12.

    Mentioned in 2 reviews

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    People searched for Department Stores 286 times last month within 15 miles of this business.

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    Arnotts

    Arnotts

    3.6(55 reviews)
    0.8 kmNorth Inner City
    €€€

    What is this place? So you're probably a tourist in Dublin looking for a premium shopping…read moreexperience. Arnotts is the place to visit. I would describe it like the Bloomingdales or Saks 5th Avenue or Ireland. There's not a lot of options for individual luxury stores in the city so this place is a one-stop shop. Selections might be more limited because each store is smaller, but rest assured they have all the popular items. Tax-Free Shopping: For tourists (non-EU/GB residents), the tax-free shopping option is a huge plus. When you purchase your item, let them know you're interested in doing the tax-free rebate. You should bring your passport but the person who helped me said a photo was fine. They'll print out a receipt for you to submit to Planet at the airport. The minimum purchase is 75 euros to qualify. If the purchase amount of your goods is below 2,000 euros, you don't need to get a customs stamp at the airport. Just return your completed form at Planet desk after security or deposit it in the Planet drop box and they'll do it on your behalf. Considering the VAT is 23%, this is a great value for all you visiting shoppers. Don't forget to stop by this place and check it out before you leave town!

    This Department store is close to where Gayle and I first stayed in Dublin. I limited my 2 visits…read moreto the Stationary Department, looking for cool pens and stationary products. They had a decent albeit, uninspiring selection of name brands, maybe being a reflection our expanding digital world. The only thing to show from my visits was a 2026 notebook insert product.

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    Arnotts
    Arnotts
    Arnotts

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    Kilkenny Shop - #DublinShopsLocal

    Kilkenny Shop

    3.8(29 reviews)
    0.3 kmSouth Inner City
    €€€

    We received exceptional service from the ladies at Kilkenny shop…read more They have a large range of items from handmade candy, luxury crystal, wool blankets and clothing apparel. Ruth was really helpful and set the items we selected aside as we shopped to our hands free. They have change rooms for you to try clothing as needed and an attendant to help you find sizes. What was really unique and cool to see was the Irish gold jewelry pieces and to learn the history about the particular source of the gold. They sell quality products from local and Irish companies. I really enjoyed finding true Irish based products. Thank you ladies!! I was in Dublin for just 7 days and I came back to this shop twice! 10 out of 10 highly recommend!

    I went in there a few weeks ago with my Dad buying some things for Christmas. Everyone who we dealt…read morewith was lovely however, when my Dad asked them where the lift was because we were hungry. We were told by a retail worker who looked ashamed, that they did not have lifts. Only stairs. l then looked at the stairs and it looked like Mount Everest to me. My disability is 90% invisible however I know my limits and I had my wheelchair with me that day. The lovely retail worker offered us free tea or coffee for us to go. However at this point I felt dejected. All I wanted to do was get something to eat with my father. To whoever owns this store an/or the building; DO BETTER! How would you feel if you couldn't see half the shop? Grab a bite to eat and a drink? How would you feel if that was your child? We are only a few days away from 2026 and to see this type of discrimination against disabled people is shocking. I am n mincing my words. It was pure discrimination. Pure and simple.

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    Kilkenny Shop
    Kilkenny Shop - Roast beef with veg, mash and gravy

    Roast beef with veg, mash and gravy

    Kilkenny Shop

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    Brown Thomas - deptstores - Updated May 2026

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