_~~~~UPDATE-~~~~~ It is only fair that I update my review…read moreand write this edit as I was contacted by Kim, the Regional Director, who then made all the arrangements for me to come in and get a treatment done on all the areas that I had previously done that needed attention, and the appointment was compensated. I believe it was very fair and I am very happy with the very timely response I received. I also have to acknowledge Megan (sp.) who did my treatment today. She is amazingly accommodating and personable. She explained every little step and was thorough. I appreciate the response I received and I am beyond pleased that you take your customers seriously! Thank you, with sincerity, for correcting the issue and making it right. Old: If I could do zero stars, I would. I got treatments when it was still at the old location, so probably 10 years ago... upper lip, chin, bikini... 9 treatments for all areas... with touch ups, which you have to pay for as well... well life got busy and I haven't been in for a few years and I was forced to give them a call again because all my hair grew back...not a little bit, all of it! I went in for an evaluation on April 13, 2019 I was told I will get a phone call because the pictures have to be submitted to corporate(this location is privately owned btw) today is June 4th, 2019 I still have yet to hear from anyone. I have called at least 4 times, each time I was promised a call back at least to update me on the progress of my situation, still nothing, last time I called I was told there were no notes of me calling or my predicament, so unable to get an answer and due to terrible customer service, and the fact that I paid thousands of dollars for a failed service, I downloaded yelp app and am leaving this review, because the terrible handling of this situation shouldn't happen to anyone, especially anyone who has paid thousands of dollars cor

Sure, the people at Ideal Image are nice enough. But their prices are RIDICULOUS!!…read more I went for a quote for laser hair removal for legs and underarms. Lucky me, they're having a leg sale!! Sale price: $4,700. Alleged original price: $14,220. Underarms: sale price $1,414.80. Original price: $3,537.00. Bikini line: sale price $1,563.30. Original price: $3,908.25. My total cost - on sale - would be $7,678.10. Yeah, I'd rather shave, thanks! I don't know if they give sky high "original" prices to make their sale prices seem reasonable, but they aren't. I found another clinic that charges a quarter of the price, is closer to my house, and has better reviews! Their quote is shady too because it shows as 16 months unlimited* (the * noting it is in fact limited to 9 sessions, 5 standard treatments and 4 touch ups). Unlimited, it is not. If you've heard their ads that they guarantee the services for life...you actually have to pay $250 EXTRA for that "guarantee". Everything about Ideal Image sent up red flags. From the terrible reviews, to the high pressure sales tactics, to the ridiculous pricing. I will definitely never go back.

Randomly checked my email the other day and had one from this European wax center. It said they…read morewere looking for models to receive free waxing services for their new waxers in training. How awesome is that? You could pick any 3 services for FREE. I immediately called to make an appointment. The ladies answering the phones are always polite, understanding, and super easy to work with. They worked with me and my schedule to set up an appointment. This location is conveniently located next to Nordstrom rack, TJ max, and Burlington coat factory. So if you have time to kill before or after your wax, you won't be bored. My wax technician was Valerie. She was awesome! She really took her time and made me feel comfortable throughout the process. She was so good I couldn't believe she was new. I will definitely be coming back to this location and requesting her again. 10/10 recommend.

I have gone here a few times for a brow wax. I previously used The Benefit Brow Bar at Ulta but…read morestopped going because Benefit was raising their prices for a basic brow wax. This place basically charges the same amount as Benefit but they offer a buy more save more option which I took advantage of. I have always used Shannon and she is AMAZING!!! Plus the brow product line they offer is really nice.

This place only takes cash...which is a pretty outdated concept for a business to have and kind of…read moreannoying. They do have an atm machine that you can use if you don't have cash. I wasn't super impressed with the pedicure I received. It looked kind of janky and ended up chipping a couple days later. I did a manicure with the dipping powder and it was HORRIBLE! I got white and they caked so much of the dipping powder on that it looked like I had marshmallows attached to my fingers. It was not worth the money that I spent.

Regular manicure. My nails are not uniformly shaped, and after waiting 30 minutes my nails never…read moredried. I'm now sitting in my office 60 minutes after the color was put on and my nails are all smudged. I'm sorry but since when does it take more than 30-40 minutes to dry nails.

Came here with my mother to get out eyebrows done and loved it. Is in the mall right near macys on…read morethe second floor. Spacious and clean space. Will definitely return when in the area.

I've been coming here for years, and I've always had a good experience. Unfortunately, today's…read morevisit was very disappointing. I came in for a simple eyebrow cleanup, but I left unhappy with the results. My eyebrows were made much thinner than I wanted, and they no longer look even or the way they did before. I understand that mistakes can happen, but this experience was frustrating, especially after being a loyal customer for so long. I hope this feedback helps improve future visits. This happened on June 29th at 7:36pm.

I had a great experience at this salon. I usually go for a gel manicure and pedicure. They have a…read moregreat selection of colors (OPI, Shellac and the newest Essie gel...) and very reasonable price. The owner , Michelle does nails and she is extremely attentive and makes sure that my nails are perfect down to the very last detail. She also makes sure I was comfortable. All staff are very friendly and professional. I am very happy to go there

I just moved from Texas and this nail shop was recommended to me. I made an appointment for a full…read moreset with gel builder and pedicure at 1pm on Saturday. When I came, I was told that was not the appointment I made. I have been getting my nails done for over 2 decades so I know that I said "full set with gel builder and a pedicure"multiple times when I was scheduling the appointment. Those are the services I get. I thought it was strange that only 3 people were working on a Saturday afternoon. The woman who was greeting customers kept going to talk to someone giving another customer a pedicure. (Full disclosure: I speak Spanish) I asked if there was a problem and she said she was going to start my nails. She cut my cuticles and filed my nail beds and then moved me to a pedicure chair because I was moving to get a pedicure. They moved me to a chair right next to someone and my keys, phone, and wallet needed to stay in my lap because the chairs were so close together only 1 side table could be up at a time. I was not shown a pedicure menu or asked what type of pedicure I wanted. At 2, my pedicure was done and I was told it was going to be longer until my nails were done. I decided I had enough and said just the pedicure is fine. They give a back massage through a plastic bag while your nails are drying. Will not be coming back.

This waxing salon is within Sola Salons. There are many other beauty care salons for a variety of…read morereasons such as braiding and hair styling. Hello Sugar which is part of a franchise, is located down the hall in suite 15. Serenity did an amazing job at putting me at ease and helping me breathe through some potentially painful bikini waxing areas. I haven't waxed in many years, so I was very nervous. I would definitely rebook with her! She has music playing as well as a fan going, which was helpful kept things breezy. She also gave me information about how the hair growth process affects the courseness or fine-ness of the individual hairs.

used service before booked again 3 days in advance ,…read morewebsite said confirmed gave me time and price to pay come here payed uber no apt nobody open door called twice they blame it on me as I should have " keep confirming all the time until the end" waste of time, no willingness to acomodate me horrible service

Terrible. Had to beg the girl to file my nails right?? Was told 35 on the phone got there and paid…read more49 for acrylics when I specifically had asked for gel. When I questioned the price they literally yelled at me lol. Come here if u wanna be ripped off shape looks terrible and bulky as well. As someone who's done nails before this is honestly ridiculous.

Happy with services very friendly techs. Enjoyed my hand…read moremassage after each nail service.

I really like this salon. It has wide comfy pedicure chairs with massage. They seem to care about…read morethe customers. It's kind of awkward how I don't understand any of the conversations, but the workers seem to have a nice cooperation here. They were laughing and enjoying themselves. I had to rush out nd they let me return to finish my pedicure. My service was done by Gina and she paid special attention to detail. I put a star down because I prefer salons to have vegan and non-toxic options. They had a lot of colors and gel options. Thank you!!

I went here for a pedicure this afternoon. Not happy with the crew. Everyone was very lazy and not…read moreattentive today. I sat idly in the pedicure chair for awhile before my stylist came over. The results were fair not great. May not return. Also, there was no music playing on inter com. There were some nature photos being streamed on a couple TVs. What were those supposed to do? The best part for me was shopping next door at Goodwill Store. I was not impressed at all today. Later

Naomi was amazing! She gave me an AMAZING blow out on my super thick medium length hair and I was…read moreout of there in 30 mins! She was great and highly recommend!

Experienced stylists that know how to work with extensions! Love how fast and friendly the salon is…read more- will be back soon!