Had to get my project car towed. They offered a competitive rate and explained everything going…read moreinto the process. Was transparent about the potential for additional fees since my car was not in a very accessable location and inoperable. The drivers were amazing and very friendly. They are pros! Were able to get my car from point A to B no problem. Overall very happy and impressed with their services and will be using them again in the future.

Don't use this towing service unless you want to be cussed out by the driver. I'd put 0 stars if I…read morecould. There was an obvious miss communication going on and the driver showed up as we already got picked up by another service. The driver proceeded to cuss me out and texted me profanity.

My review is actually around 2 months old. Tarzana Tow Truck Company towed vehicle yesterday after…read morean accident on the I-405. I had a front damage. Their flat bed tow truck came like 10 minutes after my phone call. The operator gave me some suggestion of what should I do regarding my insurance policy and suggested me few local mechanics who will be able to take care of my vehicle in that situation. He did a very safe job without any scratch despite the damage I had. Thank You

My car won't start and needed it towed to a repair shop. I called Tarzana Tow Truck. The…read moretechnician was at my house 30 minutes later. He hooked up the car professionally and quickly and got it to the shop. Thanks.

Do not trust anyone from GTL Towing & Impound Accident Recovery…read more I requested a 2.2 tow to the Nissan dealership. But the driver decided to take my car to his tow yard, 40 minutes north. When I attempted to get my car back, he initially told me that his shop was closed for the day. During this same conversation, he inadvertently admitted his shop was not closed. He then moved my car from Sherman Oaks to Van Nuys, as he provided a lame excuse. It took several days to get my car back, and I had pay him $545, in cash, not $140. He threatened to impound my car, with no justification to do so. He tried to buy it from me. And when that coupled with a great deal of trash talk didn't work, he eventually delivered it where I later asked for it to be delivered. And this made a heck of a bad introduction to the mechanics. He also refused to give me a receipt unless I give him the VIN and tag numbers. I refused. However, his statements in a text substantiate the what I paid, and the danger that he put me in. Further, by refusing to take my car to where I initially requested him to take it, he committed a felony.

Do not seek towing services here. My mother picked up my things from my totaled car when I got in…read morean accident. The man helping her was unnecessarily rude to her and said, "ma'am, I do not deal with women." Absolutely appalled.

I was stuck with my car , I've called multiple towing companies and the average waiting time was 2…read morehours , till I got to Encino towing & transport , they told me that the driver will be in 25min and he really came in 20min , the guy was very polite and professional , and gave a fair price . Absolutely recommend on Encino towing & transport . Thank you

After calling unsuccessfully many other tow trucks with an unique situation with my car being in a…read moregarage that the clearance was 7 ft. Alan came and with my front excel being broken. He was able to still hook up the dolly to the front and pull my car out. He towed it to my house without any damage. Definitely recommend him. He is a problem solver.

These are are great and responsive. sucks They get bad reviews cause losers get their cat towed…read morefor violating laws. I have called them to get a car towed for blocking our dumper etc and they are fast. Appreciate the help guys. high key recommend to all property managers to clean up the lots or illegally parked cars.

I wish I could give a better rating but my experience was deeply frustrating. I called after a…read morebreakdown and was given a 45-minute ETA. After 90 minutes, I called again and was told the driver was 10 minutes away. He arrived another 30 minutes after that. When he finally showed up, the driver was efficient enough, but the bill was a shock. The final cost was nearly double the initial estimate I was given over the phone, with vague service fees and "after-hours" charges that weren't clearly explained when I first called. The job itself was done, which is the only reason this isn't a 1-star review. But the long wait and the bait-and-switch on the price mean I will not be using this company again and cannot recommend them.

Savior! Omg. First Kathy called and honestly most knowledgeable person with the tesla needs and…read morewhat appropriate towing is required. Very professional. Carlos shows up in 10 mins! He is very kind and also 22 years in this business. Very knowledgeable with my fully dead tesla and double dolly towed to ensure it doesn't damaged the car. He even tried to jump first to try to get to tow mode. Took the time to do what right! Absolutely amazing person and so helpful! I will request him going forward for any aaa towing needs. Vital towing is the best thing that happened in a horrible night of car issues!

Got a flat bed to pick up my car and take it to my mechanic. Service was timely and did not cost…read moreand arm and a leg. Operator and driver where cordial and knowledgeable.

Thanks to Sara on customer service that went above and beyond to help me getting the ideal towing…read moretruck for my modified and low car. She is really good and very helpful 5 stars for her

Call a tow through my insurance company and got connected with this one. They wanted to tow my car…read moreearly to avoid traffic and offered to keep it at their lot until traffic dies down. Mind you they picked up my car at 4:30AM. Once I called to check on the status of my tow around 8:30, they were waiting on confirmation from my insurance company (trying to get extra money for 'keeping my car'). They then said they couldn't release my car until we paid the fees and were adamant on that. HORRIBLE people and scammers. I had to call my insurance to get this resolved because they were refusing to let go of my car. I bet this isn't the first time they've done this to people. They knew they were wrong since they released the car per my insurance's orders & 'waived' the fees when there should've never been any extra fees to begin with. The owner will most likely make something up which seems he's been doing so with every other negative review, but I have never in my life had such a bad experience with a tow company. Every time I spoke with them, it was a different person which was frustrating. At the end of the day, you're a tow company & youre supposed to do your job. Hopefully USAA doesn't work with you guys anymore.

Excelent service and customer service!! Edwin is very professional,I am definitely very satisfied…read morewith this service.

From the owner: Stuck on the side of the road in Tarzana, CA? Don't panic! On Time Towing is your 24/7 roadside…read moreguardian angel. We'll get you back on your journey quickly and safely. Our tow truck operators are professional and experienced, equipped to handle all vehicle types - cars, trucks, motorcycles, you name it. But On Time Towing goes beyond just towing. We offer comprehensive roadside assistance to tackle common emergencies. Got a flat tire slowing you down? Our technicians can replace it and get you rolling again. Accidentally locked your keys in the car? We'll use specialized tools for a safe and efficient lockout. Dead battery draining your power? A quick jump start is all you need, and we're here to deliver. So whether you need a tow or a helping hand with a roadside mishap, On Time Towing is the answer. We operate throughout Tarzana and the surrounding areas, ensuring you're never far from reliable assistance. Call us anytime - day or night - and we'll be there for you, because at On Time Towing, getting you back on the road is our priority

I defiantly recommend KB Towing they were a big help towing my car twice when my engine went out…read more Khali was a major help to find me people who can help to fix my car. he was very polit. excellent service and would defiantly use them again in the future.

From the owner: Towing and roadside assistance in Los Angeles Metropolitan…read more we will try to be there with in 25 minutes. our prices are very competitive since we are who we say we are.no third parties no AAA or any of those club. Call Us Now for help

1 star because i called the day before to schedule tow for 5am the next morning. Agreed and said…read morethey can get the job done. Got a call at 4:24 am to confirm pick up @ 5 am. I confirmed for 5 am pick up but did not get picked up u until 5:50 am.Very disappointed because i was late to work this morning. Dont say you can get the job done and be the reason i am late to work.

Really rude driver. Cut me off to make a left in a public ally. I was making a right and he…read moreturned in front of me. Then he blocked the ally so he could load a car o to his flatbed. I asked him why he could wait for me if he was going to block the ally. His response was to say that he didn't care, and he proceeded to swear at me up and down. This is a bad company if they employ people like this. Do not reward them with your business. This guy was so angry and aggressive I believe he needs help. His employers have a liability issue on their hands.