Had to get my project car towed. They offered a competitive rate and explained everything going…read moreinto the process. Was transparent about the potential for additional fees since my car was not in a very accessable location and inoperable. The drivers were amazing and very friendly. They are pros! Were able to get my car from point A to B no problem. Overall very happy and impressed with their services and will be using them again in the future.

Don't use this towing service unless you want to be cussed out by the driver. I'd put 0 stars if I…read morecould. There was an obvious miss communication going on and the driver showed up as we already got picked up by another service. The driver proceeded to cuss me out and texted me profanity.

My review is actually around 2 months old. Tarzana Tow Truck Company towed vehicle yesterday after…read morean accident on the I-405. I had a front damage. Their flat bed tow truck came like 10 minutes after my phone call. The operator gave me some suggestion of what should I do regarding my insurance policy and suggested me few local mechanics who will be able to take care of my vehicle in that situation. He did a very safe job without any scratch despite the damage I had. Thank You

My car won't start and needed it towed to a repair shop. I called Tarzana Tow Truck. The…read moretechnician was at my house 30 minutes later. He hooked up the car professionally and quickly and got it to the shop. Thanks.

I was stuck with my car , I've called multiple towing companies and the average waiting time was 2…read morehours , till I got to Encino towing & transport , they told me that the driver will be in 25min and he really came in 20min , the guy was very polite and professional , and gave a fair price . Absolutely recommend on Encino towing & transport . Thank you

After calling unsuccessfully many other tow trucks with an unique situation with my car being in a…read moregarage that the clearance was 7 ft. Alan came and with my front excel being broken. He was able to still hook up the dolly to the front and pull my car out. He towed it to my house without any damage. Definitely recommend him. He is a problem solver.

Reasonable Price. Arrived within the quoted time. Payment…read morewas online and easy. Called 2 other places this gave me the best quote at 10pm on a Friday night. Dispatcher was pleasant

I would give them 0 stars if I could. I was denied a copy of the written tow authorization. I was…read morenot shown any photos of my car at the time of the tow. I was not allowed to access my car to retrieve my daily medication and told I'd have to wait until the next day or "go to the doctor." I have an AWD and wanted to confirm the proper towing method was used to preserve the car's mechanics and was given "do you think this is the first car we've towed" as a response. They didn't use a flatbed. Horrible customer service on all fronts and repulsive business tactics. They refused to let me pick up my car same day so I had to pay for two days. Less than 24 hours at this place ended up being $600+. Not to mention I was illegally towed in the first place.

First call, the lady on the phone, Kathy or Lindsey, the name escapes me (sorry!), was tremendously…read morehelpful, polite & considerate regarding the unqiue predicament of my car's totalled condition and even went truly above and beyond with advice outside just the Tow, pertaining to my unique situation, and quoted me something I could afford. I commented that I wasn't committing to it as of yet, as it was a future tow, but that didn't hinder the helpful and frankly, necessary advice I needed in this complex situation, regardless of the lengthy call and no actual scheduled tow. I was told She'd note the Quote on file, if I did decide on them in the future. A few days later, I ended up going with them based on the quality of that intial call. The next time I spoke with them, I spoke with a man who I assumed was the Tow operator who seemed a touch distant at first, no biggie, not everyone is big on the Phone, but I was pleasantly surprised by meeting him in person the day of the Tow. He, Farooq, was exceptionally pleasant and professionally skilled, assisted by Gabriel in another Truck, they both spent way more time than anyone would expect on my totalled Tow. It was tricky to say the least. But I received absolutely no complaints or gruff. Despite my own visible stress and worries in that moment as to how it would all turn out... and was still honored the quoted price. I was shocked. Its rare to have such a trustworthy experience, especially in automotives. To Juxtapose, the destination business to receive my totaled car (I won't name or review them, not worth it) were duplicitous in tone once they knew they had me, with pricing that increased on me three times. I share this, only because after all was done and the situation behind me, I couldn't help but spend the day thinking of the stark difference in authentic honesty and well meaning service between the two businesses I dealt with that day. Vital Towing, Your service really stood out. You're just good people. And you have my deepest gratitude in all your help. I feel so much more at peace with this totalled car behind me. Thank you. Thank you! Thank you!! To all Three of you!!! Once I'm able, which may be a bit, I absolutely owe you folks a box of pastries.

Savior! Omg. First Kathy called and honestly most knowledgeable person with the tesla needs and…read morewhat appropriate towing is required. Very professional. Carlos shows up in 10 mins! He is very kind and also 22 years in this business. Very knowledgeable with my fully dead tesla and double dolly towed to ensure it doesn't damaged the car. He even tried to jump first to try to get to tow mode. Took the time to do what right! Absolutely amazing person and so helpful! I will request him going forward for any aaa towing needs. Vital towing is the best thing that happened in a horrible night of car issues!

George saved the day!!! We got stuck at costco gas when my E brake when on the fitz. George came…read morefast and quickly problem solved how to get my car out of the way. Very friendly! Thank yout for helping us through this stressful situation

The entire team at Moe'z were absolutely first rate. Our car rolled down a hill and was stuck at…read morethe bottom, about 150 down. Jose and his crew were able to get it up and out, and it was a marvel to watch as their two trucks worked in tandem to pull off what seemed impossible. Morris with Moe'z and John in the office at EZ were both total rock stars. Never had an amazing experience with a towing company before, particularly under these tough circumstances. Cannot say enough great things about these guys.

Excelent service and customer service!! Edwin is very professional,I am definitely very satisfied…read morewith this service.

From the owner: Stuck on the side of the road in Tarzana, CA? Don't panic! On Time Towing is your 24/7 roadside…read moreguardian angel. We'll get you back on your journey quickly and safely. Our tow truck operators are professional and experienced, equipped to handle all vehicle types - cars, trucks, motorcycles, you name it. But On Time Towing goes beyond just towing. We offer comprehensive roadside assistance to tackle common emergencies. Got a flat tire slowing you down? Our technicians can replace it and get you rolling again. Accidentally locked your keys in the car? We'll use specialized tools for a safe and efficient lockout. Dead battery draining your power? A quick jump start is all you need, and we're here to deliver. So whether you need a tow or a helping hand with a roadside mishap, On Time Towing is the answer. We operate throughout Tarzana and the surrounding areas, ensuring you're never far from reliable assistance. Call us anytime - day or night - and we'll be there for you, because at On Time Towing, getting you back on the road is our priority

I defiantly recommend KB Towing they were a big help towing my car twice when my engine went out…read more Khali was a major help to find me people who can help to fix my car. he was very polit. excellent service and would defiantly use them again in the future.

From the owner: Towing and roadside assistance in Los Angeles Metropolitan…read more we will try to be there with in 25 minutes. our prices are very competitive since we are who we say we are.no third parties no AAA or any of those club. Call Us Now for help

If I could rate them a zero I would! They work with BMW for road side assistance and were really…read morerude people especially Chris. He stated my car would be at the dealership at 8 to 9 am. I called the dealership at 10:30 am and it was not there. I called the towing company they said that the dealership was to far and that it wouldn't get there till 1 PM 5 hours after what they first said. Chris said whats wrong with me simply because I said why would you say a time and then say its to far. Very rude and inconsiderate

1 star because i called the day before to schedule tow for 5am the next morning. Agreed and said…read morethey can get the job done. Got a call at 4:24 am to confirm pick up @ 5 am. I confirmed for 5 am pick up but did not get picked up u until 5:50 am.Very disappointed because i was late to work this morning. Dont say you can get the job done and be the reason i am late to work.

On point. Guy showed up $130 as promised by a nice guy on the phone who said $130. No bait and…read moreswitch. Real deal and showed up in 35 minutes and installed a tire plug in 10 minutes and I was on my way. Thanks.

Great service! Had a flat tire and ASAP Roadside Assistance fixed it quickly. Will definitely use…read moreagain and recommend to others!!