If you have read my reviews before you know I offer up the long and the short because sometimes you…read morejust don't have the time to read and sometimes, well, I don't know about yours but my life IS comedy & I try to share. Short: Dr Trejo and the team at the Eagle location are absolutely wonderful and incredibly ethical. Call Now. Long: It was the Thursday before Memorial day weekend and I had been preparing a veggie tray for a party. I had heard one odd crunch but, ya know carrots, whatever. Until it was time for bed. I brushed and had an increasing ache. I thought for sure I must have cracked a tooth! I was in a near panic. I might have to wait until Monday? Would I get an infection? Lose a tooth? I found a place in town that opened at 6:30AM and you can bet I was there - only to find out the DR wouldn't be taking appointments until 1:30PM, MAYBE I could get looked at today but I was told "The next appointment to TRY to fix it would be June 22!?" "Try?" People go a month with a cracked tooth? All I could think was that would be an infection for sure! In a panic I went home and started calling everyone - then (and I wish I knew her name!) a lovely admin at the Emerald location said they were closed but there was an appointment at the Eagle location in an hour. She said she would call and tell them I was on my way and would likely be late (Now I know everyone says it's "only 45 min to Boise" but apparently I drive slow? ) Can I tell you these people are the NICEST, like Trader Joe's nice! Every last one of them, from the lady who saw me at the wrong door, let me in and walked me through the office because the back door is in the front (What?! LOL! Don't whip in and park closest to Eagle like I did, go past there then around to the left.) The ladies in the waiting room to the hygienist who took my x rays and got me settled in. Everyone was so upbeat and friendly. Then I met Dr Trejo. He was incredibly kind. And it was at that moment that I learned you can BRUISE a tooth. Did you know that? Is this common knowledge? Sure, logical, teeth have nerves too but I struggled to believe him, LOL! Don't tell him but I googled it in the car, I really thought maybe he was just trying to help me not feel dumb. Of course I was equally relieved and so embarrassed. (Again, it's me feeling dumb all on my own they were so very kind) I happily paid that $150 thanking my lucky stars because how much is a crown? Sure enough it ached for the next day or two but it's fine now. Also, I should mention if you do not have dental insurance they have a $33 a month plan and it does give an additional 20% off any additional work. So, I hope you are reading this long version as you wait for your (actually pleasant) appointment and may you be as lucky as I was!

It genuinely breaks my heart to have to modify my review of this business, because I have always…read morebelieved that Dr. Grant is a very good dentist. Unfortunately, being a good dentist and standing behind the products you make for your patients are two very different things. More than two years ago, Dr. Grant made me an implant-mounted denture that cost me more than $8,500. From the very beginning, it never stayed securely in place while eating. Dr. Grant was fully aware of this problem. In fact, for the vast majority of the past two-plus years, I have been forced to use my old denture because it was the only one that would actually stay in place. I finally became frustrated enough to go back yesterday. Dr. Grant told me that the rings responsible for holding the denture in place needed to be replaced. He then stated that I had gotten "well over a year" of use out of the original rings. That statement is simply not true, and he knew it. In the more than two years since this denture was made, I have probably been able to use it for maybe a month total--and even during that month, the denture repeatedly popped out while I was eating. That hardly constitutes getting more than a year of use out of the rings. What disappoints me most isn't even the $250 charge to replace them. It's the principle. More than $8,500 was paid ffor a product that never performed properly, and instead of standing behind his work and making it right, I was charged another $250 for a component that, in my opinion, should have been addressed a long time ago. I have no problem paying for something when it has been properly made and has provided the service I paid for. But when an $8,500+ dental appliance doesn't work as intended from the beginning--and the dentist knows it--I believe the right thing to do is stand behind the product and the work. Dr. Grant may be an excellent dentist, but unfortunately, my experience has left me questioning whether he stands behind the products he provides to his patients. And that is a very disappointing realization after having trusted him with something that cost more than $8,500. It would be one star if not for the fact that as dentists and hygienists, they are awesome. This one just truly blew my mind

My insurance covered for cleaning 3 times per year, they continued to have me come back every 4…read moremonths, when I requested id prefer to come just twice a year I was told I had periodontal disease (gum disease ) and needed to do every 4 months (first time of hearing this). Also everytime I came in they tried to get me to buy a electric toothbrush, (they sell them) they did this to my wife also. They even tried to get me to agree on getting Invisalign, I'm 70 years old I don't need that. They canceled appointments twice the day before my appointment, so that's when I figured I'd find someone else. Update; I have a found new dentist and I'm very happy... I was told my gums were find, was told I have small decay starting that needed taken care of. ( this should have been found at my last appointment when HDD had me in for a cleaning.

The front-office staff, back-office staff, and the doctor at High Desert Dental are great. They do…read morean outstanding job of making patients feel comfortable. I'm not sure anyone likes getting their teeth worked on, but if you have to do it (you do), you definitely want skilled individuals doing the work. At High Desert Dental, I believe this to be the case, based on my personal experiences and my family's'. I've read some of the more negative remarks on Yelp about this practice, and I find them almost comical. People want to blame others for things that are clearly their responsibility (Our oral health and dental insurance coverage specifics). These dental healthcare workers are asked to provide a service, then you don't like the aftermath of YOUR decisions such as post-treatment dental sensitivity and/or financial obligations for the work provided to you?? ....and then try to make yourself feel better by blasting these honest hard-working people on a website intended to help others make informed decisions, about things that really matter??? Get real. Tisk tisk ignorant-0's

Dr Hess and her team on Cherry at the Meridian office continue to provide extraordinary care. Their…read moreattention to every patient is amazing to watch and experience. But, it all starts with Dr Hess because she is so professional and caring. Great technical knowledge and skill, too. I highly recommend this dental practice for the whole family.

They told me on the phone that they would remove the tooth the same day. I came to them with a lot…read moreof pain and they took pictures and they said everything looked good. If I want they can fix it but it costs $2950 but to remove it costs $380 they gave me a 3 point calculation. 1 extraction, erupted tooth requiring removal of bone and/or sectioning of tooth, and including elevation of mucoperiosteal flap if indicated. = $380 2 bone replacement graft for ridge preservation - per site. $547 3. guided tissue regeneration, edentulous area - resorbable barrier, per site = $270. After that I was in a lot of pain for another week. And I chose only number 1 to remove it. meaning to pay only $380. I don't need the 2 points. Because it costs me a lot. I was in pain for another week, I called them to come and have it removed and they told me to go to another clinic, they didn't want to remove it. They said I had an infection, what they were doing was not right. They manipulate people's minds to get money out of people. But if the person has nowhere to pay and decides on the cheapest option, they don't do anything.

Love this dental office. They see you at your appointment…read moretime. Nothing better than having your time respected. They hygienist uses hand tools and does a great job. Taking their time and not rushing. They are also super with kids. They give kids a coin at the end of their appointment to use in one of two toy machines. Well decorated and clean office. Clean clean clean. I can't rave enough!

I've only been here one time, but I think I've found my dentist…read more The staff are very friendly on the phone when making an appointment. Same in person, the front staff was welcoming and pleasant. The waiting room is beautiful. The business is compliant with COVID safety measures. My dental hygienist was friendly and very knowledgeable with all aspects of my cleaning and x-rays. Dr Hansen was also personable, nice guy. Nobody tried to sell me any extra services. My teeth are generally healthy, but other dentists have tried to make me feel bad like I wasn't flossing enough etc and there was none of that here. I believe this is a new location for them, and it shows. Very clean, very streamlined, very bright and beautiful. Calming. I'm going to enroll all of my adult family members here. 5 stars.

My mom came to visit and chipped her tooth while she was visiting and Dr. Dylan Morgan was able to…read moreget her in right away. Prices were great and the results look amazing too!

I love this dental office. I have had cleanings, fillings and crowns done by the awesome staff. I…read morehave never before had a crown seated that did not require adjustments until the one by Dr. Sara! I highly recommend this office for dental care!!

I'm satisfied with the dental treatment that I've received…read more However my last visit I stopped at the front desk to check in and both receptionists were helping other people. There was a sign that said check in either side of the wall so I stepped around the wall to check in on the other side and some guy behind the counter said in rude tone to go check in on the other side. I told him the sign said to check in on either side. He said well I thought we took the sign down.?? I should've ripped the sign down and showed it to him. He just rubbed me the wrong way.

I had a change in dental coverage, which forced me to move my dental care to another dentist…read more Eagle smiles, provides HMO type dentistry, which my new plan requires. I've had one visit and the people were very friendly. The front desk and getting checked in was a very good experience and she was quite lovely. I felt I got good care although I felt I did need to advocate for myself on a few minor things. I didn't want them polishing my teeth before the hygienist had completed her scaling. It is not a good practice to polish teeth before all the plaque has been removed. They have quite a few staff members that do different things. They have two hygienist and then they have assistance that do the polishing. You can request having one person do the scaling and the polishing, but they can only accommodate that on certain days due to the lack of staffing?? So for my next visit, I will have one person do it all. They were quite accommodating. I think I'm scheduled with a different dentist for my next visit. I think I will see her and see how I like her. She is newer in her career, but I feel I might like to give her a shot. The jury is still out for me. I'll update in 6 months.

If you have not had the chance to get your dentistry done by Colleen Jarvis, I would say that is…read moreunfortunate. Dr. Jarvis and her team do an excellent job with preventative maintenance on your teeth and are excellent when you need something done. If you have a crown or a filling, these guys are total professionals, and give you great quality care. You are in good hands whether you are with the staff upfront, the hygienist or the doctor. As a sidenote, if you need any orthodontia her husband, Jake Jarvis can fix your teeth and make them all straight. I did that as well and he did an excellent job. 50 some years and my teeth are perfect now. Recommended !!

I've been going for years. Docs are great and most of the hygienists are too. However, I've had one…read moretoo many grumpy dealings with a couple employees that I think it's time to move a long as I don't see a way to directly communicate with the owners.

My family has been going to Bridgetower Dental since we moved here 2 years ago . From the moment I…read morecalled they have been pleasant , polite and gone above and beyond for us . My 13 year old love to get her teeth cleaned by one if there hygienist . They always offer her suggestion on how to floss and keep her teeth pearly white . My husband had to have a new crown put on and they sat down with him and I and explained every part of the process and took the time to explain about payment . Highly recommend this practice not only for adults but family's .

I'm beyond impressed with the organization, the friendly staff/providers and fun they make the…read moreoffice for kids. They have a point system your kid can participate in to win gift cards basically anywhere of their choice. They are so accommodating for payment plans too! I highly recommend.