I love this place. I've been here twice to rent bikes for the Tammany Trace and I've had a great…read moreexperience both times. They were so accommodating when finding the right bike for my family member. They gave tips and directions and had extra helmets too. Totally recommend!!!

Nothing but fantastic things to say about Brooks Bike shops...both of them!!…read more Great suggestions and information for tourists who have no clue where they are or where they are going. Great rates, great bikes, great people!! We will be back!

TL;DR: Sold me the wrong size bike, dismissed my input, repeated mechanical issues never fixed,…read moretried to charge me for their mistakes, and treated me like a nuisance instead of a customer. I bought a $600 bike from this shop and told the owner at the time of purchase that I felt like I was leaning over dramatically towards the handlebars. Instead of helping me find the right size frame, he sold me the bike he had in stock and assured me it was fine. After a few months of riding, I developed constant neck, back, and wrist pain. The bike also had recurring mechanical problems. The tires rubbed against the frame or brakes, sometimes preventing the wheels from turning at all. Friends would help me adjust the seat or tires, but the fixes never lasted. When I brought it into Dashing, the owner dismissed my suggestions and insisted on making small incremental adjustments. This led to multiple trips back and wasted money on trips that never solved the issue. Including trips where I would call Dashing, ask the owner if I could bring my bike within the hour, arrive within the timeframe, and see a "Be back soon" sign on the door and wait indefinitely (usually another ~45 minutes) with fellow customers who'd appear until the owner returned annoyed. Estimates of when my bike would be ready were rarely honored. My bike was once in shop at the onset of beautiful weather (I missed a big social bike ride) for weeks longer than estimated. Getting in touch with someone on the phone despite leaving voicemails was impossible. I was later told by an employee that, "[They] don't really check voicemails." They also struggled with intra-staff communication between the three employees that I encountered. I would come in with an issue, tell it to the employee on duty who'd come up with what felt like a solution only to encounter at my next visit another uninformed employee who was not privvy to any of the reasons my bike was at the shop in the first place. The only helpful experience I had was with an employee named Rose, who actually listened, made on-the-spot adjustments, and checked with me before sending me home. Unfortunately, once I started riding again, the same wheel problem returned. Each time I brought it back, they would adjust spokes, but the issue kept happening. On my third visit, they even tried to charge me again for truing the tires, claiming my earlier adjustments to the stem plus my weight caused broken spokes. At that point, I told them to stop service and give me the bike back. What frustrated me most was not just the repeated mechanical issues but the dismissive, condescending way I was treated, especially by the owner and the other guy that works there. They never took responsibility for their poor service and acted like I was a nuisance or expecting free services instead of a loyal customer who had been shopping with them for years. On top of that, my bike would be returned to me with damage: the rubber that encases the break, split; the handlebar tape, loose; the cap on the handlebar, missing. There'd be no acknowledgement of the damage from Dashing. I would bring it to their attention only to be treated like it wasn't their problem. The current owner benefits from the community's assumption that the Dashing Bicycles on Sophie Wright Pl is owned by the same women that owned it under the same name, Dashing Bicycles, when it was on Broad St. Dashing Bicycles's current ownership (James, the face of it) does not uphold the same standard of care or accountability. I would not recommend buying a bike here.

I waited nearly 45 minutes by their door today because there was a "be back shortly" notice & this…read moreis the only bike repair shop in this part of uptown. There's no way to leave a message for them because their voicemail is backlogged (why?). GNO Cyclery on Carrollton answers the phone & is open during their posted hours. Plan ahead & call if you must make a trip to Dashing.

Great service! Sweet bikes!!! Awesome friendly staff that will help you get your bike right!!!!!…read moreHighly recommend one of the best around!

Tuesday was riding the Trace and my gears stopped working, locking up in 1st gear…read more Made it back to my car and took the bike to The Bike Path, in Mandeville. Thursday it was fixed, the service was great, the price was right, and the bike feels better than new. Thanks Bike Path, keep up the good work.

Had the best experience with this shop. I called in a couple days early and spoke with JW he was so…read moreprofessional and gave me some of his knowledge over the phone. When I drove up to the shop today I was greeted by Patrick and he helped me out a lot. I must say they have the best reasonable prices a s go above and beyond to assist your bikes needs. They have a nice selection of bikes as well as in store parts. I am definitely recommending this shop to my friends. Not to mention the team is really professional and knowledgeable of your bikes needs as well as helping out the local community. This shop rocks! . I will do a follow up review when I go back to pick up my bike.

On 9/16/2022 Bob provided us with great services on brake and chain adjustments on a Road-master…read more18-gear bicycle and a gasoline generated Bandit Mini-cycle dirt bike while we waited! I highly recommend doing business with them. Very reasonable prices!

Stopped in shortly before they closed. I had a very minor issue compared to other jobs they may…read morehandle.. Mr. Darrell was very thorough and handled my job promptly. Thanks guys.

I am actively searching for a women's hybrid bike. Rick helped me while I was in the store. He was…read moreso professional, pleasant, and knowledgeable. He even let me try out a couple of bikes. I would definitely recommend this business.

I purchased a used cruiser at Alex's. It became my best friend for a 3 week visit to New Orleans…read more Thank you to the helpful staff.

Renting bikes from Alex was one of the best decisions we made on our recent trip to Nola. We stayed…read moreat Hotel Peter and Paul in the Marigny and were just a few minutes walk from his bike shop. Alex is friendly, courteous, and happily answered all our questions. We canceled our rental car reservation when we learned we could get around much more efficiently on bikes. His cruisers are cute, comfy, and he provided us with bike locks and helmets. Pickup and returns were super easy. We'll definitely be visiting him again when we return!

We drove all the way from Terrytown Westbank to get the service and attention this place delivers…read more We are not cyclists but we received the curtesy and help we needed All the explanation and suggestions were given to help us decide what kind of bike we actually needed I never knew there were so many different bikes to choose from and different bikes for different types of rides from road to racing to mountain to dirt Different types of seats too I chose the comfort seat Today we are picking up a new bike for my sister but we also brought my nephew's bike because the rim on the bike was wobbly and needs adjusting or repair We were expecting to leave the bike and pick it up later But Steve had the time available so we were happy to wait I will drive the distance to get this type of attention curtesy and help Everyone is so helpful This type of old fashioned business is so rare

Great shop to have nearby for parts, service and maintenance. So sorry it closed and look forward…read moreto where they pop up in the near future.

Bikes were not in the best of condition. It took a while to get the bikes, and it was not…read moreinexpensive. We discovered a newer bike shop closer to the path that we would try next time.

Love this place and these guys...super nice and super helpful…read more This was our third time to rent from them and it was great as before Very scenic part of town! Highly recommend them

The selection in a real toy store is supper. variety and quality are enjoyed by all ages. value is…read morein the experience as well.

Great selection of toys books and clothes My children loved…read moreit and now my grandchild Family owned, truly a NOLA gem