1. Brooks Auto Repair

0

Louisa, VA

Cancel

Open app

Search

Brooks Auto Repair

5.0 (1 review)

Services - Brooks Auto Repair

Routine automotive maintenance

Brooks Auto Repair Photos

You might also consider

Recommended Reviews - Brooks Auto Repair

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

17 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

You might also consider

Verify this business for free

People searched for Auto Repair 347 times last month within 15 miles of this business.

Verify this business

Abbott's Auto Service - issues

Abbott's Auto Service

(45 reviews)

I have been a customer for years and have never had a bad experience with Abbotts. they have been…read morein business for over 50 years run by the family for 3 generations. They are founded on honesty, customer service, and a great dealership alternative. I would recommend Abbotts to anyone who is seeking for a long term mechanic shop.

Hi Melanie, Engine…read moreOil Message is not Check Engine oil light. Here is the message I got after on Apr 3rd 2026 after https://drive.google.com/file/d/1v2-AP0_-ICw55sEAS8nXZMHegDGjNPEG/view?usp=drive_link Abbott's Auto Service Oil change was in March 4th week ( Thursday/Friday) 2026 Engine Oil Message issue explanation Video: Explanation by Acura showroom. (Apr 3rd 2026) https://drive.google.com/file/d/1idRmiA_rTb79Px86Dh3ciyBIhWDttizr/view?usp=drive_link The quote to replace that Oil pan and labor was more than 1000$ and Acura temporarily fixed it as I was driving and in a hurry and was away from home /Abbott's Auto Service (more than 120 miles away) that too over weekend. Following Monday I called Abbott's and informed. The response was "Bring the car, We are going to look at it". I told front desk that Acura fixed it temporarily and am hesitant to reopen that engine oil jar again next day. so told Abbott's, we will look at it during next oil change or if starts leaking again. I should not have treated as friendly neighborhood service shop. That was my mistake. ------------------------ Previous reply of yours is your understanding of the recent situation, but I want to be entirely clear: this was never about money, nor did I ever ask for a refund. My concern has always been about receiving basic respect, proper service, and professional conduct. To clarify the timeline of events: August 5th-6th (First Vehicle): I dropped off my first car on the 5th. Although I never received a call with an estimate, I paid for the DRL service over the phone without question when told it was ready on the 6th. When I picked it up after hours, I immediately noticed incomplete assembly work on the fender--including missing screws and plugs--without even needing to bend down (photo attached). August 6th-7th ( Refund Mistake & Escalation): I dropped off my second car on the 6th. When I returned on August 7th to pick it up, I paid for that car. Once it is completed, I showed the photo of the botched assembly on the first vehicle. Instead of listening or handling the matter professionally, the front desk employee became aggressive immediately, mechanic joined to his rant, and ordered me out of the office simply for asking questions about work I paid for. If you have a front desk video take a look. To make matters worse, the amount your shop later returned was actually for the second vehicle--which was less than what I paid for the DRL service on the first car--proving the refund wasn't even for the service in question and highlighting the sheer arrogance and negligence of your team. As a paying customer, I will not tolerate that level of hostility and entitlement--especially over an error as simple as failing to reinstall screws and body plugs. At the time, I mistakenly assumed the front desk employee was the owner, which is why I tried to reason with him directly. If you saw how your staff behaves when leadership isn't around, you would realize how severely they damage your shop's reputation. To make matters worse, on August 10th--only after I posted my initial review--the front desk employee called to apologize and admitted his behavior on August 7th was wrong. I declined to speak with him further, only to see your response on Yelp shortly after. This sequence makes it glaringly obvious that your shop prioritizes online damage control over treating in-person customers with basic respect. Excuses I heard on that day. 1) My screws are dirty. 2) Repeated MECANIC ARGUED QUESTION: "ARE YOU OK IF I CHARGE YOU 120$ TO FIX THOSE SCREWS" YES OR NO. He asked me to answer YES OR NO answer only. what is your answer if you are in my shoes? I would like to hear that to understand what your answer would be as customer/business owner? I will hear what your explanation also.

Haymaker Auto Repair - Two convenient locations

Haymaker Auto Repair

(5 reviews)

Absolutely AWESOME service! I don't leave a lot of reviews on here but I definitely need to for…read morethis auto shop. I had a lot of grinding coming from the left front of my truck, called them, and Hailey (great customer service btw) said to bring it down. The guys working there were test driving it in 20 minutes and pulled it into the garage. They let me know my wheel bearing was shot. They said they could fit me into their schedule even though they were busy. They fixed it for me in under two hours total. You can tell these guys care about their customers as they were not going to let me leave with an unsafe truck (their words).They also were more than fairly priced. Thank you Haymaker team! I've been to a lot of mechanics over the years and you guys have been my BEST experience! Hope this review helps someone out there decide to choose Haymaker to get your vehicle worked on. I highly recommend! 10 out of five stars!

Please, please, please, don't go here to get ripped off. This place will rip you a new one. Had to…read moretake my vehicle back twice for the service I had paid for. Was supposed to be an oil leak of the oil pan gasket. I told him it was not it was something else. They eventually said it was the intake gasket. Over $950 later, they fixed what I told them it was. When I went to pick up my vehicle I was informed that the rear main seal was now needed. I guess so they mucked it up in trying to fix a problem that was not there. Wanted to charge me $1,500. Are they crazy I did not do it. When elsewhere got it done in no time for half the price. That mechanic told me it was a new issue caused by what Haymakers did. Please beware! Don't be one of those where I said I told you so.

Brooks Auto Repair - autorepair - Updated October 2026

Loading...
Loading...
Loading...