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    Small Town Towing

    4.6 (9 reviews)
    Open Open 24 hours

    Services - Small Town Towing

    Vehicle towing

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    1 year ago

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    2 years ago

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    7 years ago

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    Charlottesville Wrecker Service

    Charlottesville Wrecker Service

    (13 reviews)

    Fast service in the middle of a workday: sent a flatbed for my 2017 Volvo XC60, got me to the…read moredealer for a last-minute service appointment. Professional driver, professional service.

    Avoid this place at all costs. The people working here are downright horrible. I've never been…read morespoken to so disrespectfully in my life. I'm a 19-year-old girl who walked two miles to pick up my car, and when I got there, I didn't see the "STOP - GO TO OFFICE" sign because I came from the opposite direction on foot. Instead of helping me like a normal human being, a grown man started screaming at me from across the lot: "DID YOU NOT SEE THE F*CKING SIGN? YOU CAN'T COME IN HERE. GO TO THE OFFICE DOOR, DAMN." I calmly told him I was sorry and hadn't seen the sign, and I said, "There's no need to yell, sir." But he kept going, shouting, "I'M HALF DEAF, I'M NOT YELLING," and then, "YOU'RE NOT SMART ENOUGH TO READ A F*CKING SIGN, GODDAMN." , This wasn't just rude--it was straight-up verbal abuse. No excuse. No professionalism. Just pure hostility toward someone who made an honest mistake. Especially from a grown man entirely bullying a young woman. To top it off, he tried to overcharge me--$120 for a tow that had happened less than 24 hours earlier, even though I called beforehand and was told it would be $85 if I came before 4:30 p.m. (which I did). This all happened before 10 am, as it was very recently towed. I don't care what kind of day you're having--this is not how you treat people. Especially not a young woman just trying to pick up her car. There is no excuse for that kind of hostility, no matter what someone may be dealing with personally. This is not the Marine Corps, and customers are not your subordinates. Beware of this company's unprofessional and aggressive conduct. Absolutely disgusting behavior. Stay far, far away from this place.

    Small Town Towing - towing - Updated May 2026

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