I had a series of bad experiences with Small Town Towing. I did give 1 star instead of 0 because…read morethe owner speaks pleasantly while robbing you or explaining why the paperwork for you title transfer was never executed after they force you to sell your car to them to cover the excessive fees or when the guy covering the desk lies about their hours of operations or the driver gets aggressive when talking on the phone. The whole situation was a nightmare that dragged on for months.

I could cry with relief at the kindness demonstrated by Small Town Towing. Thank you. My car died…read more I called them. They said it would be awhile. I was ok with it. They came within the timeframe. Brought the car where I said for a fair price. Driver was really delightful and pleasant and professional.

The best towing service in town. Reliable, quick, helpful, and friendly. 11/10 would call again…read more They want to truly help you, not just run a business. Jamal is the bomb and has made a few unfortunate experiences way better just by being himself. Thank you, Jamal!

I broke down on the road, and they came over in an heartbeat, they help me to get to a safe place…read moreand repair my truck so I can keep running to my destination, I want to say thank you for your help and I love it the way you guys handle business, very comunicative, very honest and very well educated, it's rare today find business who respect and values costumers, thank you again and I wish you to grown all over the USA because Americans need business like your.

Needing a tow is never enjoyable but Albemarle Towing is genuinely a pleasure to work with…read more Wendy/dispatch is friendly and accommodating. All of the drivers I have met are quite capable with some nice rigs at their disposal. I have definitely seen them handle some challenging situations! Albemarle Towing is always my 1st call when needed. Highly recommend.

These people are the worst…read more I was in a hospital 4 hours away. Over 7 days, I called them twice to let the car be picked up by a friend. They told me not unless the friend had my i.d., which they couldn't get, me being 4 hours away. On the 7th day, I got the body shop to request it. They so enjoyed charging: $595 ($85 x 7,) they gruffed that it was all my fault: "I had alcohol in the back seat in a cooler." Then, hung up on me. Rude, ridiculous, unrepentant. Worse than worst.

They did a great job with the repair of my BMW 228i bumper. Excellent communication throughoutread more

this shop will find anyway to get your money.i was in negotiation with insurance company and this…read moretrash company Carson brothers took 2 thousand dollars for my car being on there lot.my insurance check was short because they called trying to get money,for car on lot.I couldn't take car until insurance got back to me.They are crooks

Above and beyond. Highly accommodating and friendly. Will hire them again. ..........read more

Quick communication. This was a long distance haul and they were professional and worked out all…read morethe details.

Super friendly people, and great service. If you need an auto body shop, I highly recommend…read moreBragg's.

These are the friendliest people in the whole world. They were extremely clear and responsive…read moreduring all communications. Everything about the repair process was straightforward. When additional issues were found, they communicated clearly what was discovered and sent pictures with detailed explanations. They explained that everything was optional and discussed what the impact of not doing the additional repair would be. The work they did was beyond amazing. And on top of that they washed my car. Truly superb service. I highly recommend them.

Wow, these guys were a God send! Car broke down on I-64 this past weekend with my entire family and…read moreMac's was the closest repair shop that was open. Lucky for us. Took my car in early morning Saturday and let them know of my conundrum. Our service manager was Brandon H. and he really took care of us. He quickly diagnosed the problem and worked with the technician to get us repaired immediately, despite not having an appointment. We were in crisis mode and the folks at Mac could have taken full advantage of the situation. They did not, they were beyond accommodating and beyond fair in what they charged for the repair. I was truly humbled by their humanity in dealing with our situation. We are forever grateful. The mechanic, Ben, fixed the problem properly and we were able to trek the 4 hour drive home without incident. Brandon and Ben are a reminder that there are still good, decent, people out there doing business. I will absolutely recommend Mac's Auto Center to anyone that is willing to listen.

Brought the car in for check engine light. Paid $2500 in repairs for break calipers and installing…read morea side mirror and told check engine light was addressed...but No. They drove out to get my car and left a loaner. I was impressed! Two more return trips each time being told check engine was addressed but still wasn't. Didn't bother going back 4th time. Very disappointed.

This garage was recommended to me by two Nelson County locals, so I thought they'd be a great…read morechoice to help me with some issues on my '03 Tundra. Called a week ahead to make an appointment--they're very booked--and made arrangements to drop the truck off for brakes and an oil change. All good, right? Well.... For starters, when I show up with my truck on the appointment day I'm greeted with blank stares and told that I don't have an appointment. Which is funny since I arranged for someone to meet me at the garage and give me a ride into work. ANYHOO... They ended up taking truck and I explained quite clearly what the problem was: the front rotors seemed to be warped because I had a wobble in the wheel when stopping and I have a lot of screeching, bussing, and noise coming out of the back brakes. Also I needed an oil change and the cold air intake filter and air filters changed. No problemo, they said. We will let you know when it's ready. About a week--yes, a week--later, I get the call they have my truck done. I was presented with a bill for nearly $600 for the repairs, which included an oil change, air filter (not the cold air intake, which they said they couldn't do because it's aftermarket. Ummm. Wut?), and front brakes with new rotors. Seemed pricey to me, but ok. I'm told these guys are good. I asked about the back brakes and was told they just needed cleaned out because of debris and dirt in the drums (which makes sense. I live and work on a farm). Ok then. Hand them a couple weeks salary and I'm out the door. The next day I had to travel about 400 miles round trip for business and, as soon as I had to really apply the brakes...the entire vehicle shuddered and felt WORSE than when I had originally brought it in. I will say I noticed a slight roughness at low speed when I took the truck home that day, but I attributed that to the new pads needing to be broken in a bit. I don't know. I'm not a mechanic. The entire trip I was worried the truck was unsafe. The shuddering and bucking increased as the brakes heated up and it just got worse and worse. So, I called the garage back and told them I was extremely unhappy with the work and they needed to make it right. I also asked if a tech road tested the vehicle after the work was done because even at low speed the brakes didn't feel smooth. To their credit, they took the truck back in and re-evaluated without complaint or cost to me. I mean, yeah. The least a mechanic can do is stand by their work. A few hours later I get a call from the shop manager who tells me that the rear drums are warped and need to be replaced. Wait. What? You intitially tell me that it's just dirt and debris and now you're telling me that the drums are warped? Was this not part of the inspection when you had the goddamn drums off the vehicle?! Did no one actually check to see if they were in spec? Apparently not. After some back and forth, I agreed to pay for the parts if they would comp the labour, to which they agreed. A few hours later I get a call telling me that they got new rear drums from the parts store across the road and they were worse out the box than what was on there. I asked if they took that up with the parts store, or if they tried ordering from another supplier and was given a rather opaque explanation about how you just can't trust parts from parts stores anymore and, hey, Toyota has the drums in stock for twice what we quoted you before on the same part. Now I'm pretty upset. To recap: $600 to make my vehicle LESS roadworthy than it was when I brought it in. An entire WEEK to do LESS than what I asked them to (apparently after market parts are like confusing?!). And every time the shop manager opens his mouth it's costing me more money. I know for a FACT they did not road test my vehicle after the work was done. If they had, even a day-one oil change tech would have felt something off with the brakes. So I was let to leave their shop in a vehicle that could have been catastrophically unsafe. My rear brakes still shriek and squeal and I don't like driving on the freeway if I can avoid it. Since I handed Stoney Creek Automotive six bills to fuck up my work truck, I can't afford the money I need to ACTUALLY FIX IT. So if you have a lot of money, a lot of time, and don't care too much about quality service, I guess take your vehicle here. Otherwise, a shady tree mechanic and a sixer of PBR tall boys would likely be a better bet. Worse. Mechanic. Ever. Do not take a tricycle to these jokers.

Do not put Wintergreen, Va as your primary address or tell them you have property up there or they…read morewill take advantage of you! You are much better off saying that you are a local - maybe then they won't rip you off. They charged me $200 to change my cabin air filter. I had an oil change, cabin air filter change, front brake pads and rotors and back brake pads done and they charged me $1,100 - they wouldn't give me the quote beforehand and I was in need so I guess I was prime prey for this terrible business. Then they wanted to get me to buy new tires These people are swindlers and I highly recommend that you do not come here. Avoid it like the plague.