I had a great experience with FBR. I have an electric vehicle that would not start due to a 12V…read morebattery issue, unable to shift into neutral, and all 4 wheels were locked. I had two previous tow truck companies attempt to tow my car and were unable to do so. Once I contacted FBR, Wayne came out quickly, was knowledgeable about the situation (how to manually engage neutral, how to raise the locked rear wheels, and carefully pull it up using dollies). He was courteous, knowledgeable, and able to work with a challenging situation (car was located partially on a hill). Cannot recommend them enough, overall just a great experience. Thank you Wayne!

Courteous and went out of his way to help. Made a stressful situation much less stressfulread more

I've used these guys twice to tow a difficult and semi-exotic car with suspension issues that make…read moreit difficult to tow. The drivers are first class professionals with compassion and dedication. Both times just happened to be in inclement weather and no grumbling. Yes, the guys/gals in the office have accents, but we're in the SOUTH in case y'all didn't notice. 90 bucks for two guys in two trucks ( the rollback wouldn't work so they sent a dolly and wrecker) to go 15 mi or so, reasonable. I've used the towing company that one of the largest Ferrari dealerships on the east coast uses ( not for a Ferrari tho, lol) and these guys are as good.

rude phone call when I needed help on the side of the road stranded and already stressed and sad…read more condescending and not understanding at all. After the towe instead of getting my credentials over the phone the dispatcher had someone take a picture of the card itself very uncomfortable with this. The payment hasn't even gone through yet but I am disabling my card and using another one to pay. That is not okay. The receipt I was given was also blank. I took a picture of the original for my record instead of taking it cuase I didn't know if that would cause conflict. I just wanted to get in get my dogs out and sleep it was late 9-9:40 and the car breaking down was already stressful enough.

Needing a tow is never enjoyable but Albemarle Towing is genuinely a pleasure to work with…read more Wendy/dispatch is friendly and accommodating. All of the drivers I have met are quite capable with some nice rigs at their disposal. I have definitely seen them handle some challenging situations! Albemarle Towing is always my 1st call when needed. Highly recommend.

These people are the worst…read more I was in a hospital 4 hours away. Over 7 days, I called them twice to let the car be picked up by a friend. They told me not unless the friend had my i.d., which they couldn't get, me being 4 hours away. On the 7th day, I got the body shop to request it. They so enjoyed charging: $595 ($85 x 7,) they gruffed that it was all my fault: "I had alcohol in the back seat in a cooler." Then, hung up on me. Rude, ridiculous, unrepentant. Worse than worst.

I had a series of bad experiences with Small Town Towing. I did give 1 star instead of 0 because…read morethe owner speaks pleasantly while robbing you or explaining why the paperwork for you title transfer was never executed after they force you to sell your car to them to cover the excessive fees or when the guy covering the desk lies about their hours of operations or the driver gets aggressive when talking on the phone. The whole situation was a nightmare that dragged on for months.

I could cry with relief at the kindness demonstrated by Small Town Towing. Thank you. My car died…read more I called them. They said it would be awhile. I was ok with it. They came within the timeframe. Brought the car where I said for a fair price. Driver was really delightful and pleasant and professional.

Thanks Jamie & Greg for always answering the phone & always making sure to get to the vehicle so…read morequickly! My boss was shocked how quickly you guys had our truck picked up and taken to the shop, that he said ACE is now the ONLY tow company we call for our business needs as well!! Then these 2 helped my Uncle who owns a local body shop, he had a break-in and these guys went above and beyond to help out!! THANK YOU SO MUCH!!! Keep up the good work guys!! You are an asset to the community for sure!!!

This company is the worst\nThey are a bunch of crooks , predators , i witnessed them damage…read morevehicles , and then deny it. Constantly ripping off people's front bumpers and then trying to put them back on themselves like nothing ever happened in still charging them $270 to get their vehicle back. The absolute worst I would not recommend them if I could give them lower than one star. I would

B&M were sourced through my USAA roadside assistance for a flat tire and they were great. They were…read moresuper prompt and communicative. When I called to get an updated eta, they were so nice. When the guys showed up, they were kind, quick, and competent. They made sure the next steps were ready to go and met us there. I was so grateful for their humor and kindness during the exchange.

I couldn't recommend this company enough! Not only were they so kind, but I also had a time limit…read moreto move the car by an hour and a half later and they still managed to get someone out to me in pristine timing.

If you need a towing service, I totally recommend them. Service above and beyond. Just a flat tire…read morein my driveway, but Leviticus followed me to the shop to get the patch. They are lucky to have him.

Extremely rude employee working in the office. The customer service over the phone was just as…read morebad--completely unhelpful and lacking any empathy for someone already dealing with the stress of having their car towed. The tow itself wasn't even my fault; it was due to an issue with the property management where I was staying. The employee was disrespectful, repeatedly yelled at me, and made the situation far more stressful than it needed to be. I ultimately had to call the police because of his behavior. As someone experiencing their first tow in a foreign country, this was an incredibly upsetting experience. A little professionalism and basic courtesy would have gone a long way. I would not recommend doing business with this company. The management's lack of professionalism and respect for customers turned an already stressful situation into an unnecessarily hostile one. I hope they take customer service seriously and treat future customers with the dignity and courtesy that everyone deserves.

My insurance company set up a tow with Tommy Shulls. I got a text saying they'd be arriving in 40…read moreminutes, but then they immediately called and said they were only 5 minutes away. He stayed on the phone with me to make sure he arrived at the right place, got there quickly, took care of my car, and was friendly. Very helpful!

Towed my car Not…read moremuch else to say. I'm not a fan of having to get my car towed, but who really is? This company, however, was transparent, communicative, and very kind. I'm certain that I was short-tempered and my anger had to have been palpable. Nevertheless, they made this costly experience the best it possibly could have been. For that, I thank them, yet I hope to never have to use them again!

The best towing service in town. Reliable, quick, helpful, and friendly. 11/10 would call again…read more They want to truly help you, not just run a business. Jamal is the bomb and has made a few unfortunate experiences way better just by being himself. Thank you, Jamal!

I broke down on the road, and they came over in an heartbeat, they help me to get to a safe place…read moreand repair my truck so I can keep running to my destination, I want to say thank you for your help and I love it the way you guys handle business, very comunicative, very honest and very well educated, it's rare today find business who respect and values costumers, thank you again and I wish you to grown all over the USA because Americans need business like your.

Outstanding service! Locally owned and operated as a family business. They took care of me at an…read moreextremely reasonable price. Their services are top notch!

From one business owner to another,…read more I truly appreciate Aylor's Towing for coming out to assist us with our customers' needs. Not only did they fulfil those requests, but they also took care of a few additional small tasks on the same day. We discussed potential future towing services, and the pricing they provided was very reasonable. It's always great when local family businesses support each other, and it looks like Madison and Aylor's will have a lot of future collaboration! Thank you again for today! Your customer service was outstanding, and we truly appreciate your assistance!