I had a great experience with FBR. I have an electric vehicle that would not start due to a 12V…read morebattery issue, unable to shift into neutral, and all 4 wheels were locked. I had two previous tow truck companies attempt to tow my car and were unable to do so. Once I contacted FBR, Wayne came out quickly, was knowledgeable about the situation (how to manually engage neutral, how to raise the locked rear wheels, and carefully pull it up using dollies). He was courteous, knowledgeable, and able to work with a challenging situation (car was located partially on a hill). Cannot recommend them enough, overall just a great experience. Thank you Wayne!

Courteous and went out of his way to help. Made a stressful situation much less stressfulread more

Fast service in the middle of a workday: sent a flatbed for my 2017 Volvo XC60, got me to the…read moredealer for a last-minute service appointment. Professional driver, professional service.

Avoid this place at all costs. The people working here are downright horrible. I've never been…read morespoken to so disrespectfully in my life. I'm a 19-year-old girl who walked two miles to pick up my car, and when I got there, I didn't see the "STOP - GO TO OFFICE" sign because I came from the opposite direction on foot. Instead of helping me like a normal human being, a grown man started screaming at me from across the lot: "DID YOU NOT SEE THE F*CKING SIGN? YOU CAN'T COME IN HERE. GO TO THE OFFICE DOOR, DAMN." I calmly told him I was sorry and hadn't seen the sign, and I said, "There's no need to yell, sir." But he kept going, shouting, "I'M HALF DEAF, I'M NOT YELLING," and then, "YOU'RE NOT SMART ENOUGH TO READ A F*CKING SIGN, GODDAMN." , This wasn't just rude--it was straight-up verbal abuse. No excuse. No professionalism. Just pure hostility toward someone who made an honest mistake. Especially from a grown man entirely bullying a young woman. To top it off, he tried to overcharge me--$120 for a tow that had happened less than 24 hours earlier, even though I called beforehand and was told it would be $85 if I came before 4:30 p.m. (which I did). This all happened before 10 am, as it was very recently towed. I don't care what kind of day you're having--this is not how you treat people. Especially not a young woman just trying to pick up her car. There is no excuse for that kind of hostility, no matter what someone may be dealing with personally. This is not the Marine Corps, and customers are not your subordinates. Beware of this company's unprofessional and aggressive conduct. Absolutely disgusting behavior. Stay far, far away from this place.

Needing a tow is never enjoyable but Albemarle Towing is genuinely a pleasure to work with…read more Wendy/dispatch is friendly and accommodating. All of the drivers I have met are quite capable with some nice rigs at their disposal. I have definitely seen them handle some challenging situations! Albemarle Towing is always my 1st call when needed. Highly recommend.

These people are the worst…read more I was in a hospital 4 hours away. Over 7 days, I called them twice to let the car be picked up by a friend. They told me not unless the friend had my i.d., which they couldn't get, me being 4 hours away. On the 7th day, I got the body shop to request it. They so enjoyed charging: $595 ($85 x 7,) they gruffed that it was all my fault: "I had alcohol in the back seat in a cooler." Then, hung up on me. Rude, ridiculous, unrepentant. Worse than worst.

small town towing is one of the best towing service in central va…read more very fair pricing & when i called the owner answered my call & took all the time needed to insure our familys' safety. i am a former uscg lic. captain & disabled & have a service k-9 german shepard. small town towing was very understanding that 'my service k-9 & i can not be separated. owner understood & made 'special arrangements' for my k-9 & grandchildren. thank small town towing for caring for others capt1 clifford s.

I had a series of bad experiences with Small Town Towing. I did give 1 star instead of 0 because…read morethe owner speaks pleasantly while robbing you or explaining why the paperwork for you title transfer was never executed after they force you to sell your car to them to cover the excessive fees or when the guy covering the desk lies about their hours of operations or the driver gets aggressive when talking on the phone. The whole situation was a nightmare that dragged on for months.

Thanks Jamie & Greg for always answering the phone & always making sure to get to the vehicle so…read morequickly! My boss was shocked how quickly you guys had our truck picked up and taken to the shop, that he said ACE is now the ONLY tow company we call for our business needs as well!! Then these 2 helped my Uncle who owns a local body shop, he had a break-in and these guys went above and beyond to help out!! THANK YOU SO MUCH!!! Keep up the good work guys!! You are an asset to the community for sure!!!

Dirty MF came and towed my car because the parking lot where I live at was full so LIKE I ALWAYS DO…read moreI parker in the handicapped spot. Been doing it for 2 years I lived here.

My GF was stuck in ice. Didn't end up needing a tow... but they were so helpful and supportive as I…read morewas losing my mind with worry. Thank you. Thank you. Thank you.

I cannot recommend this company enough! Not only did my car break down, but I somehow managed to…read morelock my keys in the car in the process. The receptionist was incredibly kind and took great care of me, both services were very affordable, everyone involved was communicative and went above and beyond to make sure my car got where it needed to go. They made what was supposed to be a very stressful situation so much easier -- if you need a tow or need to get your keys out of your car, look no further!

Big thanks to Steve with Collier's for getting me off of the side of the interstate this morning!…read moreHopefully I won't need another tow anytime soon but if I do I'll call Collier's first.

The people who answer the phone are rude and uninformed about the contract our neighborhood has…read morewith this company. Despite our neighborhood having signs with the town policy and this companies information.

Towed my car Not…read moremuch else to say. I'm not a fan of having to get my car towed, but who really is? This company, however, was transparent, communicative, and very kind. I'm certain that I was short-tempered and my anger had to have been palpable. Nevertheless, they made this costly experience the best it possibly could have been. For that, I thank them, yet I hope to never have to use them again!

My Accord was having some mechanical issues and it left me stranded at my home in Gordonsville. All…read moreit took was one call to Shull's and Brandon was on his way to help me. He was quick, reliable and friendly to talk to during our trip to the repair shop in Charlottesville. I am so thankful to have had him help me out tonight because I would be in a world of trouble otherwise. I highly recommend this business for anyone in need of towing assistance.

The best towing service in town. Reliable, quick, helpful, and friendly. 11/10 would call again…read more They want to truly help you, not just run a business. Jamal is the bomb and has made a few unfortunate experiences way better just by being himself. Thank you, Jamal!

I broke down on the road, and they came over in an heartbeat, they help me to get to a safe place…read moreand repair my truck so I can keep running to my destination, I want to say thank you for your help and I love it the way you guys handle business, very comunicative, very honest and very well educated, it's rare today find business who respect and values costumers, thank you again and I wish you to grown all over the USA because Americans need business like your.

Outstanding service! Locally owned and operated as a family business. They took care of me at an…read moreextremely reasonable price. Their services are top notch!

From one business owner to another,…read more I truly appreciate Aylor's Towing for coming out to assist us with our customers' needs. Not only did they fulfil those requests, but they also took care of a few additional small tasks on the same day. We discussed potential future towing services, and the pricing they provided was very reasonable. It's always great when local family businesses support each other, and it looks like Madison and Aylor's will have a lot of future collaboration! Thank you again for today! Your customer service was outstanding, and we truly appreciate your assistance!