I have a Hyundai Genesis 2009.  One day while driving, suddenly my car slowed down to a crawl…read more Luckily the road was empty at that time, I was able to pull my car over to the side road and called a friend for help. The warning light disappeared before I got the chance to bring it to a Hyundai dealer. I thought it was just a hiccup. Two weeks later, while driving interstate, my car suddenly shut down again to almost barely moving with a truck bearing down behind me. I was able to pull my car quickly to the small patch of grass beside the road before the truck ran me over, thought I would have a heart attack with the car erratic dangerous behavior. I called Hyundai Corporate, they opened a case for me and called a Hyundai Dealer in the area to get an appointment for my car. However, they could not get through. I took the case number and called two Hyundai Dealers myself but could not get anyone on the phone nor anyone bothering to return my calls. I was frustrated and desperate because my car was not safe to drive. A friend suggested Jones Automotive. I was skeptical because I read on the web about this exactly same problems with other Genesis owners and the problem seemed unresolved by Hyundai Dealers. Let me tell you, I was so happy I did bring my car to Jones Automotive. Apparently, with all the diagnosis tools in the dealerships, it cannot compete with the knowledgeable mechanic team at Jone Automotive Jone Automotive not only fixed my car problem, but also upgraded the software to avoid this problem in the future. Even without asking, the team also found a sensor that caused my TPMS (Tire Pressure Monitoring System) always on. I brought my car to the Hyundai dealers several times in the past to get this fix but the warning light was always came back after a couple of days or at most a week. Two months now and the TPMS light still not show its ugly face. My car is now running smoothly. I'm no longer afraid driving my car on highway. The best part is the repair cost. It was very reasonable, much lower than the typical Hyundai dealer's cost.   I recommend Jone Automotive whole heartedly. To the nice, polite and knowledgeable team at Jone Automotive for their dedication and effort to fix my car: Thank you with all my gratitude.

Took my car in for inspection and they damaged it. When they placed my car on their lift, they…read morefailed to properly shim the lift arm ends so that the contact points of the arms lifted in the appropriate places UNDER the car and the arms of the lift crushed the side skirts of the car. While it appears minor, this is basically a new car with less than 20k miles on it. I brought it back and explained it to the manager/owner, not sure who he was. He seemed uninterested and completely ignored the damage on the passenger side. Said he would "look at the video". Well unless they have pretty good video in that shop that can zoom into that area, the video will be useless. I haven't heard back from him yet.

Very happy with Palmyra Automotive. Have only lived here for about a year but have brought my Jeep…read moreand Porsche here for state inspections and most recently an oil change. Stephanie (If I remember correctly) is always very helpful and the service I received has been great. Will continue to use them

We have been going here probably two owners ago! It's our choice for the lake ! If you need…read moreinspection, they are fair ! I would book early and not wait the last minute!

If you're thinking about getting an inspection here, I would highly recommend either getting a…read moresecond opinion or don't come here at all. They initially gave me 6 violations and a quote of $1600 to get everything fixed. Now I don't have any defense for that, since it is true that I haven't been taking care of my car as much as I should've been in the past couple of years so I wasn't surprised. I took my car to a different shop to get a second opinion (in Lynchburg VA at the time) and that's when I started to smell the BS: they told me that I only had 4 violations and the quote was around $900. Even if shops work differently and has different way of running things, that's quite the difference if you ask me. After I got all of the issues fixed (fixing a couple things myself), I took my car to a shop named Larry's since it was the closest shop to my job that had availability. They told me that they would be transferring to my car to their other shop in a different location to do the inspection and I agreed. What I didn't know was that that location was where I initially got my car inspected-- Garry's Greenbrier Service. They failed my inspection again, and this time, they changed parts around without telling me and went ahead and charged me for it for the part and labor. I've had my car inspected twice at this point, and no one has mentioned that I had issues with my light signals, until I got there. Ended up spending $128 to get my car inspected and my oil changed; oh and get parts changed in my car that I didn't even ask for. "We could've fixed it all for you" the gentleman at the counter said. Thanks bro, but I'd rather spend my $700 somewhere else. But this is just my experience though. Might be different for someone else.

I've had my car there a few times. As a female, I'm always cautious/wary about auto repairs and not…read morewanting to get ripped off. The staff as Garry's was great about this. My boyfriend called the shop after they'd done some diagnostic work and the staff talked him through all the repairs that would be needed, why they felt the repairs should happen, and what it would cost. I took my car in this morning with no appointment and they had it finished by lunch. The quote they gave me versus the actual final cost were pretty close, which was great. The cost of the work was high but fair- and necessary for the kinds of repairs I needed. The staff is always nice, prompt, and very helpful.

Saved my vacation! BIG hole in my tire on arrival from TX at the beginning of my one week visit…read more I called University Tire at 3pm and I had 2 brand new tires on my car in less than an hour for less than $250.00. WOW, right!! Highly recommend

Terrible customer service. Even reached out to the owner and…read morehe told me he was going to call me back, but he never did. Very unprofessional and disappointing.

The folks here were nice, helpful, and wonderfully salt of the earth. I brought my car in here for…read morean inspection and was told from the beginning that they would try their best to fit in my car but could not make any guarantees on whether they would finish it by end of business. I appreciated that they were transparent with their timeframe and communicated that to me. I also liked how nice the woman in their waiting room was. She gave me a tour of the facilities and then said that I could use the shuttle should I need to go anywhere. I was also pleasantly surprised to find they offer a free shuttle service to whatever location (within reason) you need to go. This is fantastic for future use since I now know I can drop my car off before work and still have a ride to work. I had Robert drop me off at the downtown mall while I waited. I was able to work while I waited in the comfort of a coffee shop. Regarding the service itself; JW called me up to let me know some of the issues with my car (to be expected; she's as old as time) and gave me fair price points on the repairs. When I asked his opinion on which route to go he was honest in what he would do and in my case, suggested a patch instead of an extensive and expensive repair. Being on a budget, I really appreciated his input. In the end I felt that I received fair service and helpful advice on my car. I would definitely recommend these guys. If possible, make an appointment ahead of time and be flexible with wait time. Also, if you're a first time customer they offer a free inspection. Just make sure to print out the coupon beforehand.

Taking my cars there for years. Noticed a recent dropoff in quality over the past 1-2 years. We…read morepaid for a car service and only got oil change. Both cars didn't have coolant added; one engine blown. People seemed nice, but trust is gone.

These guys always treat me so well. As a single father of two young kids, I have a very tight…read morewindow between when they are in school and when I have to pick them up. Every time I'm here they treat me like family and are really understanding. Packed an oil change, inspection, breaks, rotors, and engine thermostat, and even my dang key fob battery into a single visit and still got me rolling before I needed to pick my boys up. There's no way any other shop would have gotten this done for this cheap, this quickly.

I've used Buddy South Auto Parts and you could not find a more trustworthy group of people. Scott…read moreexplains everything about what needs to be fixed and it's done with quick service. I would never take my car anywhere else because I trust them 100%. Glenna C

Very communicative and responsive. I waited while I was getting the work done. The waiting area…read moreis a little uncomfortable and tight. It's a busy shop though and comes highly recommended

Total Auto Service is excellent!…read more The staff are kind, attentive, and experts in both diagnostics and repair.

DO NOT GO ANYWHERE ELSE!!!! Chris and Richard have been in business over 40 years...you can't last…read morethat long by doing poor work. Richie 2nd gen is heading up the shop with a extremely knowledgeable skilled and professional staff. There is really no job too small or too big these guys can't handle. From routine maintenance to full engine replacement they can do it all....

Richie and the crew are awesome! My husband and I started using them in 2006. After my husband…read moredied, Richie stepped up and took care of me, making sure the van is in excellent shape at all times. They try to squeeze me in when I have a concern, to check things out and then set up an appointment if needed. I trust to do what's best.

We recently purchased new tires, alignment and state inspection at Bobs. Highly skilled, and…read morecertified mechanics. High quality auto repair and tire services. Courteous staff and excellent customer care. Professional service desk attention.We have been customers for 30 years, always satisfied every time. You will be too. Special mention for the men in the shop, the women at desk, and Todd Ricky Scott and Steve at service desk. And we highly recommend this auto service business to any one looking for superior auto repair. Thank you JimnKate Burke-Benedict .

Loved this place -honest and good work. I appreciated their care and not over charging me or trying…read moreto make repairs that were not needed

This auto shop is seriously so honest and truthful. They live up to their motto and name. I called…read morethem to get a quote about break pad replacements because another auto shop was quoting me $900. The first auto shop was telling me that my breaks were at 2/32 of an inch remaining and that I needed to promptly replace my front break pads, drums, and rear. The first auto shop told me that the gears were now metal on metal. For context, I left my car idle for 2 weeks and every time I would break there was a low murmur. My car only has 70K miles on it. The Straight Up mechanic said I probably do not need my rear break pads replaced. The Straight Up mechanic assured me over the phone that this can be explained by rust build-up and what I was hearing was perfectly normal, but he would need to inspect it to see what I would actually need to get done. When I brought in my car, the mechanic inspected my bread pads front and rear. He promptly told me I did not need any replacements and that the first auto shop was lying about what work my car needed done. Straight Up did not charge me anything at all, even for checking my break pads. I highly recommend this place to anyone because they are honest and will not take advantage of you. If I ever need my car serviced, I will for sure bring my car back here.

Shop is exactly what the name entails, straight up. Dave is amazing. Great service and so quick…read morewhen I needed help in a pinch after my wheel locked up. I wouldn't go anywhere else in town.