This auto shop is seriously so honest and truthful. They live up to their motto and name. I called…read morethem to get a quote about break pad replacements because another auto shop was quoting me $900. The first auto shop was telling me that my breaks were at 2/32 of an inch remaining and that I needed to promptly replace my front break pads, drums, and rear. The first auto shop told me that the gears were now metal on metal. For context, I left my car idle for 2 weeks and every time I would break there was a low murmur. My car only has 70K miles on it. The Straight Up mechanic said I probably do not need my rear break pads replaced. The Straight Up mechanic assured me over the phone that this can be explained by rust build-up and what I was hearing was perfectly normal, but he would need to inspect it to see what I would actually need to get done. When I brought in my car, the mechanic inspected my bread pads front and rear. He promptly told me I did not need any replacements and that the first auto shop was lying about what work my car needed done. Straight Up did not charge me anything at all, even for checking my break pads. I highly recommend this place to anyone because they are honest and will not take advantage of you. If I ever need my car serviced, I will for sure bring my car back here.

Shop is exactly what the name entails, straight up. Dave is amazing. Great service and so quick…read morewhen I needed help in a pinch after my wheel locked up. I wouldn't go anywhere else in town.

Similar situation as the other person . Got scammed out of my money ruined my car and said he would…read morecome back to fix and never did . He said my job would take 2 weeks and it's been 8 months. Save yourself the headache of dealing with this company.

These 2 guys are patient & are a great young company. They have a great heart & has a vision to…read moreexpand. Thank you for repairing my tire for my motor home.

This is a few months ago in April; I have a distrust in most…read moreauto mechanics (father issues). I am now planning to drive the 2hr to get work on my truck from Kenny's from now on. I was driving to some training and my Frontier broke down 12 miles out of Troy, Va. Called them up and they towed me to the shop. Later that day they called me to notify me that my timing belt was destroyed and possibly my truck. In my mind was thinks my at best $1,200 repair at worse a new truck. I came the next day and they were able to fix her, and I was ready to go into debt: 1) Towing 2) Parts 3) Labor As I was handing over the CC, they told me the price $393........I gave then a look of disbelief and they asked if it was to much. I shook my head no. You need non emergency work done in the DC area, take the time and drive to Kenny's. I Will

We found ourselves broken down on I-64 near Kenny's Auto. They took care of us and got us back on…read morethe road in short order. Very professional and fair price. Thank you, Kenny!

I purchased a 2003 Porsche form a friend in California back in August 2025 and drove it back home…read moreto VA. It had 49000 miles on it was running very well ,kept in a prestine condition. he nerver worried about the IMS bearing issues but I did , so I took it to EURU MOTIVE, had the IMS bearing replaced. I made a great choice! I waited to do this review until I had put some miles on the vehicle. I am satified with the cost of repair and the great service provided.Based on a recommendation of a friend I drove from Locust Grove to Charlottesville to get this service. Great job. Mike H

Great CS, great work done on my car, great pricing/ value. These guys saved me $1/3 of the…read moredealership quote. Stronly recommend if you've got a german car.

A neighbor recommended Goodson. Since I'm new to the area I decided to try them out. They did a…read morefront and rear brake job for me. I found them to be honest, responsive, competent and reasonable. On future visits they told me what was needed and what work they couldn't handle. You can't ask for more. They are my go to shop for car repairs in the future.

No bogus charges or upsell, just quality work at a competitive price. Diagnosed and fixed my…read moretruck when other shops were clueless. There is a reason why this shop is always so busy, people in the area know this is one garage they can trust.

Very happy with Palmyra Automotive. Have only lived here for about a year but have brought my Jeep…read moreand Porsche here for state inspections and most recently an oil change. Stephanie (If I remember correctly) is always very helpful and the service I received has been great. Will continue to use them

We have been going here probably two owners ago! It's our choice for the lake ! If you need…read moreinspection, they are fair ! I would book early and not wait the last minute!

I have a Hyundai Genesis 2009.  One day while driving, suddenly my car slowed down to a crawl…read more Luckily the road was empty at that time, I was able to pull my car over to the side road and called a friend for help. The warning light disappeared before I got the chance to bring it to a Hyundai dealer. I thought it was just a hiccup. Two weeks later, while driving interstate, my car suddenly shut down again to almost barely moving with a truck bearing down behind me. I was able to pull my car quickly to the small patch of grass beside the road before the truck ran me over, thought I would have a heart attack with the car erratic dangerous behavior. I called Hyundai Corporate, they opened a case for me and called a Hyundai Dealer in the area to get an appointment for my car. However, they could not get through. I took the case number and called two Hyundai Dealers myself but could not get anyone on the phone nor anyone bothering to return my calls. I was frustrated and desperate because my car was not safe to drive. A friend suggested Jones Automotive. I was skeptical because I read on the web about this exactly same problems with other Genesis owners and the problem seemed unresolved by Hyundai Dealers. Let me tell you, I was so happy I did bring my car to Jones Automotive. Apparently, with all the diagnosis tools in the dealerships, it cannot compete with the knowledgeable mechanic team at Jone Automotive Jone Automotive not only fixed my car problem, but also upgraded the software to avoid this problem in the future. Even without asking, the team also found a sensor that caused my TPMS (Tire Pressure Monitoring System) always on. I brought my car to the Hyundai dealers several times in the past to get this fix but the warning light was always came back after a couple of days or at most a week. Two months now and the TPMS light still not show its ugly face. My car is now running smoothly. I'm no longer afraid driving my car on highway. The best part is the repair cost. It was very reasonable, much lower than the typical Hyundai dealer's cost.   I recommend Jone Automotive whole heartedly. To the nice, polite and knowledgeable team at Jone Automotive for their dedication and effort to fix my car: Thank you with all my gratitude.

Took my car in for inspection and they damaged it. When they placed my car on their lift, they…read morefailed to properly shim the lift arm ends so that the contact points of the arms lifted in the appropriate places UNDER the car and the arms of the lift crushed the side skirts of the car. While it appears minor, this is basically a new car with less than 20k miles on it. I brought it back and explained it to the manager/owner, not sure who he was. He seemed uninterested and completely ignored the damage on the passenger side. Said he would "look at the video". Well unless they have pretty good video in that shop that can zoom into that area, the video will be useless. I haven't heard back from him yet.

I can't recommend The Car Doctor enough!…read more My transfer case catastrophically failed, and I was incredibly lucky that my car broke down just two minutes away from their shop. It was around 10:00 PM, so I searched Google for the nearest repair shop and found The Car Doctor. Even though they were closing, one of the employees took the time to help me drop off my car. That alone showed me they genuinely care about their customers. The next morning, my car was fully diagnosed, and they clearly explained the issue and gave me multiple repair options without any pressure. Since replacing the transfer case is a major job, I was told it would likely take a few days. To my surprise, I received a text message the very next day around 5:00 PM saying my car was ready for pickup! I honestly couldn't believe how quickly they completed such a big repair. The price was very fair, but what really stood out was the outstanding customer service, professionalism, honesty, communication, and efficiency. Everyone at the shop treated me with respect and made a stressful situation so much easier. Thank you to the entire team at The Car Doctor for taking such great care of me and getting me back on the road so quickly. You've earned a customer for life. Highly recommended!

I came to get a safety inspection and realized that I left my key behind and was driving on my…read moredigital key. Sigh. So 30m later I returned with my key. I got there Sunday morning so went to the Mexican restaurant around the corner (it wasn't bad!) and then had a couple beers at the brewery around that corner. About 2.5 hrs later, I decided to come back and just in time, my car was ready! They told me it was on them! I didn't have to pay for the safety inspection! I was floored! That was pretty cool.

If you're thinking about getting an inspection here, I would highly recommend either getting a…read moresecond opinion or don't come here at all. They initially gave me 6 violations and a quote of $1600 to get everything fixed. Now I don't have any defense for that, since it is true that I haven't been taking care of my car as much as I should've been in the past couple of years so I wasn't surprised. I took my car to a different shop to get a second opinion (in Lynchburg VA at the time) and that's when I started to smell the BS: they told me that I only had 4 violations and the quote was around $900. Even if shops work differently and has different way of running things, that's quite the difference if you ask me. After I got all of the issues fixed (fixing a couple things myself), I took my car to a shop named Larry's since it was the closest shop to my job that had availability. They told me that they would be transferring to my car to their other shop in a different location to do the inspection and I agreed. What I didn't know was that that location was where I initially got my car inspected-- Garry's Greenbrier Service. They failed my inspection again, and this time, they changed parts around without telling me and went ahead and charged me for it for the part and labor. I've had my car inspected twice at this point, and no one has mentioned that I had issues with my light signals, until I got there. Ended up spending $128 to get my car inspected and my oil changed; oh and get parts changed in my car that I didn't even ask for. "We could've fixed it all for you" the gentleman at the counter said. Thanks bro, but I'd rather spend my $700 somewhere else. But this is just my experience though. Might be different for someone else.

I've had my car there a few times. As a female, I'm always cautious/wary about auto repairs and not…read morewanting to get ripped off. The staff as Garry's was great about this. My boyfriend called the shop after they'd done some diagnostic work and the staff talked him through all the repairs that would be needed, why they felt the repairs should happen, and what it would cost. I took my car in this morning with no appointment and they had it finished by lunch. The quote they gave me versus the actual final cost were pretty close, which was great. The cost of the work was high but fair- and necessary for the kinds of repairs I needed. The staff is always nice, prompt, and very helpful.