When I got there, everyone was very nice and the business was cute. I overall really liked my…read moreexperience there. I got the original spray tan in medium, once they did the application I noticed these little dots, which they were talking about while I was there, I then just thought that it was normal they also barley sprayed my face. When I got home I went to sleep and washed it off in the morning, the dots were still there all over my body making this spray than not look professional at all my face also looks the same color as it did when I came in for my appointment. For the cost of $62 I would rather go to a differnt salon who I know is going to give me a more natural looking spray tan for cheep. Overall not coming back.

Left necklace there and it was said to not be found…read more Owner said she would have her husband go through camera footage and owner never followed through.

BEST BEDS , best service, clean and great prices.. they also have the best Spray Tanning around and…read moreRED-LIGHT THERAPY!!!

Horrible service & experience Was yelled at by Jordan with…read moreher manager on the phone on their landline speaking with me & my home salon location manager on cell phone Then continued to yell at another customer demanding her to get involved with a situation the customer had nothing to do with nor was aware of what was going on Again managers from 2 locations on the phone heard this all unfold Coorparate will now be involved in this matter Loyal customer 10 yrs + this is not the worlds most difficult job Customer service is the job I'm visiting was here prior no issues traveling and tanning....this time was a nightmare No product knowledge ,no idea of bed, what cocktail w spray tan the order of both sessions lotion forget about it! Silicone no silicone.... I look forward to posting an update soon

I am a bit baffled by my experience with this salon. In August, I came in with the expectation to…read moredo a couple of sessions before moving out of state. The representative suggested that I do a monthly membership because it's "more economical" - I told her that I didn't want to do this because I often forget to cancel, and she told me that she would put a note on my account to cancel the membership so I wouldn't have to remember this. Fast forward a few months and I realize that in December I was still being charged. I called and spoke with a representative who told me she could see the note in the account, but that I'd always need a signed copy of cancelation and they can't just cancel memberships. I told her I was out of state and how do we facilitate this? She told me she'd speak to a manager and get back to me. No one ever called. I then sent an email through the corporate website explaining the issue and I still never heard back! We are now in February, and I am STILL being charged a monthly membership. I called again the Westport salon today to try to cancel my account, and the manager very abruptly told me (after putting me on hold) that she was too busy to talk to me. She then snapped that she talked to corporate about me and it's their job to call me and cancel my membership. She was very rude and abrasive and refused to even understand what I was saying. She then told me to come into the salon to cancel, refusing to hear me when I told her again that I moved across the country! This was all a bit shocking - a true "bait and switch" case and I would be very wary of signing any contract with this company.

I needed a spray tan and the other place where I had booked canceled on me. It was so lucky to…read morefind glow fairy express and they could take me in. I did the express tan, but didn't shower till the next day and the color stayed fine for at least 7 to 10 days. Hopefully I can be back if they're running some specials. The technician was lovely and the space is very clean in a building with lots of other salons and spas. Easy parking outside. I missed the offer of a return visit at 50% off but they do run specials.

Glow Fairy Expess is absolutely amazing. The customer service and product are truly superb. You…read morecan set up an appointment on very little notice and they come to your house, set up a clean and sage spray tan tent, customize your spray tan, give you post-tan care advice, and leave your home perfectly clean. They have terrific personal follow up and package offers. I have never written a company review before but Glow Fairy died everything so seamlessly and professionally that I was inspired to share my experience and wholehearted recommendation.

Got a great spray tan here (my first). Nice location, very comfortable and clean. Very…read moreprofessional- gave me a smooth, traditional tan.

No No ... just no. My sister's wedding is this weekend, and I got my spray tan two days ago. I…read morefollowed the employee's directions explicitly concerning aftercare (wear loose clothing, no jeans, wait at least 8 hours to shower (I waited for 15), and used gentle products on my skin when I showered. As I'm on my way to her wedding, only two days after I got the spray tan, please look at my legs to indicate how uneven this spray was applied. I had requested a Sr. employee too! I swear by Benefit in Westport and go there when I need a spray tan because they do a fantastic job, but they were completely booked up. I'm not sure why this salon got 5-Stars, but I will not be going back again.

Great owner. Just look at his response. I do have experience tanning, can't call myself an 'expert'…read moreI guess... No I'm not miserable, I rate places I don't like on Yelp because I don't want people to waste their money. The service was horrible. The girl didn't even look at my face when I came in. I enjoy a lot of places, in fact there is an amazing great tanning location in Bridgeport called Sun Kissed Glow. They're kind, answer all your questions and have great prices. And most importantly.. the management doesn't have anger management issues.

Friendly and professional staff and the spray tanner is a nice option when trying to avoid too much…read moreUV exposure. I have also used a couple of the traditional beds a few times and they have the latest technology including spray mist with aromatherapy, etc. Very clean place.

Friendly staff and quick service. Very pleased with my blow dry and style. Also love the option to…read moreschedule online.

Very professional location. I am from out of town and this place came highly recommended. Worth a…read morevisit.

The five-star rating is specifically for Mallory. I have been coming here for years and always see…read moreMallory. She does a great job every time and is so friendly and personable. I have tried several other places for waxing (including the Benefit in Westport) and Mallory is the only one who I've kept coming back to. I have social anxiety and I usually hate having any beauty services done (haircuts, manicures, etc) but I actually look forward to seeing Mallory. The manager (I assume that's who she is because she presents as having authority) is always very rude. I have never had a positive interaction with her. During your birthday week you can receive a free brow wax, so I took advantage of that and also got a brow tint (knowing I would have to pay for the extra service). The manager told me several times that only the brow wax was covered and I have to pay for the tint and tip on the whole amount. I already knew all of that and did not appreciate her treating me like that, she was practically berating me. She has such a negative attitude and is so unpleasant to be around. I continue to put up with her though just for Mallory. The atmosphere in the boutique is also uncomfortable sometimes. I only come there for waxing services, although they do carry the full line of Benefit products. I do love Benefit but it is cheaper for me to buy their products at other stores where I can earn rewards or use coupons. But whenever you are there, especially if you are waiting for your appointment, employees will follow you around and push products on you trying to make a sale. After you get waxed they will ask if you want some aloe and I always say no (even though I would like some) because I don't want them to pitch any products. I understand they must have sales goals to meet but it is very off putting. Overall, it is worth it to come here for Mallory.

Best experience with Meg! So professional and talented! Gave the best recommendations for my skin!…read moreCan't wait to go back for an eyebrow lift and tint!