Horrible service & experience Was yelled at by Jordan with…read moreher manager on the phone on their landline speaking with me & my home salon location manager on cell phone Then continued to yell at another customer demanding her to get involved with a situation the customer had nothing to do with nor was aware of what was going on Again managers from 2 locations on the phone heard this all unfold Coorparate will now be involved in this matter Loyal customer 10 yrs + this is not the worlds most difficult job Customer service is the job I'm visiting was here prior no issues traveling and tanning....this time was a nightmare No product knowledge ,no idea of bed, what cocktail w spray tan the order of both sessions lotion forget about it! Silicone no silicone.... I look forward to posting an update soon

I am a bit baffled by my experience with this salon. In August, I came in with the expectation to…read moredo a couple of sessions before moving out of state. The representative suggested that I do a monthly membership because it's "more economical" - I told her that I didn't want to do this because I often forget to cancel, and she told me that she would put a note on my account to cancel the membership so I wouldn't have to remember this. Fast forward a few months and I realize that in December I was still being charged. I called and spoke with a representative who told me she could see the note in the account, but that I'd always need a signed copy of cancelation and they can't just cancel memberships. I told her I was out of state and how do we facilitate this? She told me she'd speak to a manager and get back to me. No one ever called. I then sent an email through the corporate website explaining the issue and I still never heard back! We are now in February, and I am STILL being charged a monthly membership. I called again the Westport salon today to try to cancel my account, and the manager very abruptly told me (after putting me on hold) that she was too busy to talk to me. She then snapped that she talked to corporate about me and it's their job to call me and cancel my membership. She was very rude and abrasive and refused to even understand what I was saying. She then told me to come into the salon to cancel, refusing to hear me when I told her again that I moved across the country! This was all a bit shocking - a true "bait and switch" case and I would be very wary of signing any contract with this company.

Coya is THE BEST!!! As a redhead I was scared I would look…read moretoo tan, but Coya always sprays the perfect amount!

Love Zen bronze!!! Quick easy convenient! The color lasts for a week and does not get blotchy like…read moreother spray tans I've had such as Benefits! Plus it's organic which is just an added bonus! The girls are great! Professional, friendly and educational

I've used Mary's services twice and am looking forward to another spray for an upcoming wedding…read more Mary is amazing! Her tans last over two weeks and fade naturally. I just simply call or text her to set up an appointment and she shows up to my house ready to go. I always choose Mary because her tans look natural and have a wonderful glow. When she shows up she is very professional but comfortable to be around. I would recommend her to anyone. Thanks Mary!

Mary is so sweet and came out to the house after a day of work to spray me for a wedding I was…read moregoing to the next day. Phenomenal service, the perfect tan, I got so many compliments! A true professional a really sweetheart. Thanks so much, Mary!

Great owner. Just look at his response. I do have experience tanning, can't call myself an 'expert'…read moreI guess... No I'm not miserable, I rate places I don't like on Yelp because I don't want people to waste their money. The service was horrible. The girl didn't even look at my face when I came in. I enjoy a lot of places, in fact there is an amazing great tanning location in Bridgeport called Sun Kissed Glow. They're kind, answer all your questions and have great prices. And most importantly.. the management doesn't have anger management issues.

Friendly and professional staff and the spray tanner is a nice option when trying to avoid too much…read moreUV exposure. I have also used a couple of the traditional beds a few times and they have the latest technology including spray mist with aromatherapy, etc. Very clean place.

Got a great spray tan here (my first). Nice location, very comfortable and clean. Very…read moreprofessional- gave me a smooth, traditional tan.

No No ... just no. My sister's wedding is this weekend, and I got my spray tan two days ago. I…read morefollowed the employee's directions explicitly concerning aftercare (wear loose clothing, no jeans, wait at least 8 hours to shower (I waited for 15), and used gentle products on my skin when I showered. As I'm on my way to her wedding, only two days after I got the spray tan, please look at my legs to indicate how uneven this spray was applied. I had requested a Sr. employee too! I swear by Benefit in Westport and go there when I need a spray tan because they do a fantastic job, but they were completely booked up. I'm not sure why this salon got 5-Stars, but I will not be going back again.

My tan turned out perfect! Great customer service. I felt very welcomed from the moment I…read morearrived. I will definitely be back and highly recommend for anyone looking for even, natural results.

When I got there, everyone was very nice and the business was cute. I overall really liked my…read moreexperience there. I got the original spray tan in medium, once they did the application I noticed these little dots, which they were talking about while I was there, I then just thought that it was normal they also barley sprayed my face. When I got home I went to sleep and washed it off in the morning, the dots were still there all over my body making this spray than not look professional at all my face also looks the same color as it did when I came in for my appointment. For the cost of $62 I would rather go to a differnt salon who I know is going to give me a more natural looking spray tan for cheep. Overall not coming back.

I have chronic neck pain and see chiropractors and massage therapists regularly. Kim is wonderful!…read moreShe really takes the time to listen and focuses on the areas that hurt and offers home exercise to get relief in between visits. She's so nice and friendly - a joy to chat with during the massage.

I've been a client at Aroma Spa for several years. Melissa is a wonder! Her facials are the best…read moreI've ever had. She customizes each one to the client. I always feel fresh and beautiful when I leave. In the spring of 2014 I heard about eyelash extensions from a friend, and asked Melissa. Of course she does them! And she loves them! She's meticulous in application, and they last really well. Whenever I look in the mirror I am so happy with how my eyes look. Melissa's prices are very good! Aroma spa is comfortable and peaceful. She carries high-quality products and often has samples available. If only she could clone herself! Then twice as many clients could be as happy as me!

Went to Darcey for the first time the other day and it was such an amazing experience! She is so…read moresweet and extremely personable. The massage was great and sooo relaxing. Highly, HIGHLY recommend! Cannot wait to go back next month! :-)

The Ridgefield Spa is the ultimate place for facials and more. It has an amazing vibe with a…read moreboutique, personal and cozy feel (hot lavender towels!), with the most latest and greatest skin care! Darcey is incredibly knowledgeable and knew exactly what my skin needed during and after. She is the Facial Goddess! The facial packages are a very good deal that includes anti-aging, beauty and relaxation all in one. Kathy P.

I came in for an OK haircut and left in disgust. The place is nice except for the dirty floors,…read moredusty shampoos + a fowl smelling water-wall. I ended up watching the stylist in middle station yell at her assistant and put her down in front of customers which I thought was extremely unprofessional, as well as text on her phone during a client- She stood there with again, an unhappy face, bad attitude, I felt bad for the assistant that looked about 12. Again, an unprofessional establishment.

Love the Studio! The most talented staff around! I have been coming here for four years and have…read moreyet to be disappointed. I always get compliments on my hair! I even send my husband and children. The space is clean and well designed. My favorite thing is getting a shampoo and blow-out by Demi it's so relaxing.