WAS a regular customer spending hundreds over the past few months there until today. They started…read moreselling lumber, the 2X4's look like CRAP but I was able to find a usable one couple weeks ago. I went back up today for 3 more 2X4's, the kid came out and said I couldn't pick through the pile to find 3 more usable ones. I turned and walked out, guess they expect customers to take the CRAP boards THEY pick out, that is just plain CRAZY on their part !!! True Value Hardware in Trenton will now be my go to hardware store for now on and Gilchrist Building supply for lumber......

We came by on a recommendation of a relative of owner we ran into in Walmart when they did not have…read morepvc and not much open on Sunday. We called ahead and they had what we needed. We drove over and the guys were all very friendly and they had plenty of what we needed. Thanks for being open on Sunday.

Great hardware store out here in the forest, it's very convenient and they stock a lot of items…read more Definitely small time feel when you walk in the door.

The cashiers are super rude and the manager is just as bad. They sent me a email with a coupon and…read morewhen I told them I had one in my email they said "I don't know what you're talking about" very nasty attitude. We also was buying a product that was on there monthly flyer sent to us in the mail, it rang up full price and I caught it and said it was on sale and the cashier argued with me and the manager came up and stated I put the more expensive item on the shelve but the product code number matched what was on sale? This store is overpriced and service sucks bad

This place has the best customer service. They are knowledgeable, courteous and go above and beyond…read moreto help you. It is truly a one stop farm shop.

I've been a longtime customer of Ace Hardware. In the last 6 months I've had 2 unpleasant…read moreexperiences in the store. specifically , on both occasions I needed to urgently use the bathroom. Both times the clerk informed me that the restroom was out of order. upon further inquiry I was informed that the bathroom wasn't going to be repaired as it is too expensive to repair and is not profitable. I asked the staff what they do and a salesclerk informed me that they go to the bathroom behind the store. This is a health issue, a public disservice, and shows shows a total lack of concern for loyal customers.

We had a great customer experience at this store. My wife…read morewanted specific Stihl tools and equipment, and the Stihl Rep, Adam, was extremely helpful. He expertly explained the differences between the gas and electric models of the equipment she was interested in, and found a good deal on one of the products that was on sale. We also got an extra battery for one of the tools as a promotional deal that we weren't aware of. We purchased all of her new toys... er.. uh... "tools," and Adam assisted in registering them for warranty. This is a great hardware store, and they have lots of products. Chances are they have exactly what you need! I will come back to this store again as they can answer all your questions and are very friendly. Oh, yeah... pet the cat that runs the store and guards the knife display!

Terrible service at this ace hardware. I place an order online to pick up a lawn mower that was in…read morestock and said it would be ready in 15 minutes. I showed up 45 minutes after placing the order to pick up said lawnmower and the manager looked up my order and said it was processing and not ready yet. Went to my car to wait for an email I would receive saying the lawn mower was pulled from the floor and waiting for me. I walk back into the store after waiting over an hour to find out they sold my lawn mower to someone else. They cancelled my order in front of me and said there were now none in stock. No one would help rectify the situation and the fact I had been sitting in the parking lot waiting for a lawn mower I had purchased. Wanted to speak to the manager or owner and none could be reached. Terrible way to do business! Ace Hardware's brand promise is as follows: Deliver helpful, neighbourly service to every customer--every time. They failed on every part.

Edit: the staff is totally different on the weekends.. during the week they are awesome weekends…read morenot so much .....Wow.. just serious lack of customer service. Had some paint mixed, came back for more and they were unable to match the color ( like not even close and this happened with two colors).. came back in wanting paint samples and asked " can you guarantee that you can match this as there were some issues the last time I got paint here" to which the employee asked " why didn't you go to Sherwin Williams" .. basically what you are telling me is that y'all are not competent to mix paint.. perhaps you shouldn't have a paint section... employees were rude and dismissive and I won't be coming back

Prices are high compared to other places with Walmart and such ! Sale on American seed 2 for $1.00…read morebut out of stock ! Made a new account more than a week ago and last day to get $10.00 off! Can't be used on items on sale ! Ended up Getting two reflectors for driveway ! Cashier lady was pleasant ! Other staff friendly and tried to locate items my husband needed ! Unsuccessful ! We used to like Ace Hardware not sure if this store ! This store open on Sunday which is a plus but we hardly found anything great to buy ! Next time we will go to Chiefland who was closed today and see if they are any better !

From the owner: We promise that, "helping you is the most important thing we have to do today."read more

This is a great store. Everyone is always helpful and friendly. Seeing the small store, you would…read morethink their inventory was limited, but it is not. Every time I go there for something, they always have what I need. I don't understand what PK S. is referring to because most often when I go in, someone meets me at the door asking what I need, and they take me right to the item.

Generally a little pricier than the big stores... but I don't mind paying for the convenience. What…read morebothers me about this place is the staff. The saddest looking unfriendly folks work here. Every one of them. Don't expect a cheerful hello or a welcome smile. Just get what you need, pay and get out.