Good location for HSBC's Sports and Social Grounds, and access to the Crystal Palace Training…read moreGround, Goals - Beckenham, Gambado Childrens Soft Play Centre. There are no toilet, waiting room or cafe facilities at this station. During peak M-F morning rush, there is a small tea/coffee stand which sells daily newspapers and snacks. The ticket desk is only open at certain times, all other times you need to use the 1 ticket machine which is located outside the main entrance (HSBC side). You can queue to use this machine, so don't expect to buy a ticket for a train due in 2-3 minutes!

I rather like this station! It is small, yet perfectly formed and offers both the orange…read more(overground) line and a normal train service up to London Bridge or down to Caterham. If you enter on the station approach side, you will emerge at platform 2 - the southbound platform, and there is a footbridge over to the northbound platform 1 (if you want to up into London). The station staff seem very friendly, but I suspect that they don;t get much appreciation. I smiled and said hello to one, and almost missed my train because he so wanted to chat! The delicious "On the Hoof" coffee serves monmouth coffee and small eats for breakfast during the week. It's clean and well presented, and the platforms are wide enough so that I don't feel like I am taking my life into my own hands when walking along them (take note Wapping!). There are good electronic boards that clearly tell you where and when the next three trains are going. It's a great station really!

I use Shortlands station everyday to get into work. It links to London Victoria and London Bridge…read more Much less busy than using nearby stations at rush times. Really easy to get cabs outside on the way home at night from outside the station as well.

Ticket machines inside the main station (platform 2). No machines on platform 1 side…read more There is a waiting room that is open peak hours, toilets, coffee bar (outside) and a small shop inside selling drinks, snacks, newspapers and offers a dry cleaning collect/drop off service. There is limited parking (paid) at the front of the station. Conveniently located got Beckenham High Street and Waitrose Beckenham.

This station's in Zone 3 and has two platforms with trains travelling into London via the…read moreBlackfriars line and Thameslink, or heading in the other direction towards Sevenoaks. Although Bellingham's quite a run down area, the station's very clean and quiet, and delays, thankfully, are few and far between. I can only speak for trains heading into London as I don't use the station for journeys in the other direction. It takes just 20 minutes to get to Elephant and Castle, travelling via Catford, Crofton Park, Nunhead, Peckham Rye and Denmark Hill stations. Trains are very frequent up until 9:24am (between 9 and 15-minute intervals). After then, the trains are every half an hour. I've never noticed the station to be packed and am always able to get a seat for my journey. The only thing that lets the station down is the trains should be more frequent than very 30 mins.

This station has been around for ever and recently undergone an update of its station and…read moreplatforms. Generally it is clean and tidy and has a good coffee shop attached to it. Employees can be a little abrupt and not particularly helpful all the time these are mainly the ones in the customer service desk. The guys on the platform are usually helpful and pro-active in helping people when they are looking confused or troubled. There is good seating and shelter when the weather is bad. It serves both overground and rail which is great and has trains to Gatwick which is useful. The breath of areas the trains that call at this station is good and they go to many main lines e.g. Victoria, Clapham Junction, London Bridge, East Croydon to name a few. Services run late and therefore not usually a problem getting home from a night out ;) Well lit and feel relatively save at night.

Terrible terrible station! Trains are constantly screwed up, which is not the fault of the staff…read morehowever they are rude and abrupt and the station announcements are very unhelpful. The worst situation I have ever been in is when one train was 30 minutes late, we were advised by staff on the intercom to get the slow train from another platform.The entire platform of 40 odd people moved, then when we got on the train we were told the fast train had just turned up. Everyone got off the train and started running, I was thinking to myself "why are they running? The train will wait surely". No the train did not wait and then the slow train also left, making everyone an hour late when we only needed to be 30 minutes late. The station staff were rude, swearing at people and when I asked for complaints forms in a very calm manner they refused. In the end I went through the barriers, grabbed as many as possible and distributed them to the 30 odd people who had missed two trains. I never use this station if I need to be somewhere on time. A shame as there are fast trains into London (when they work)