Richmond Station is hardly the largest train station you'll ever visit, however, for a suburban station, it is fairly roomy. This is because it is the end point of the District Line (Richmond branch), the London Overground (Richmond to Stratford) and a station on South West Trains (trains heading to Reading, Windsor, Hounslow, Shepperton on occasion, Teddington and points in between). There are therefore several platforms - 1 and 2 serving SW Trains, 3 and 4 serving London Overground, and the rest (up to 7 or 8) the underground.
The station is on two and a half levels. The street level (as entered into from the front) contains the ticket counters, a coffee shop, and the now closed travel centre). There are also ticket machines, though these are SW trains' ticket machines. You can buy travel cards here, but if you want to top up your oyster, you need to queue for the ticket desks.
Downstairs, you'll find a key cutter and access to the platforms. Access to platform one is up and down some steps, access to the rest is down stairs immediately in front of you.
Both on that level and on the platforms themselves, you'll find some concessions - coffee shops, a bagel shop and a pasty shop.
There are toilets, though these are now charged for. The entire station, except for some of the concessions, is outdoor. The floors can get quite slippery, though the bulk of the station and the platforms is undercover.
There is a car park, but it is ruinously expensive. There is a cab rank outside, and, in fact, the front area can get quite busy with cabs and people picking up and dropping off. Further in front you can catch buses too.
All in all, a busy suburban station servicing trains and tubes. read more