Edgewares Customs is the best shop in NYC for e-micro and acoustic mobility service and repairs…read more I've brought multiple bikes there for inspections and repair work, and every visit has been met with exceptional customer service. What sets this shop apart is its clear communication, willingness to work through unique situations on a case-by-case basis, and honest, transparent approach to business. As a small, independent shop, they're dependable, knowledgeable, and genuinely invested in helping their customers. The level of dedication goes beyond repairs. After one of my bikes was stolen from Prospect Park, Edge was able to track it down on Facebook Marketplace, a level of commitment you simply don't expect from a bike shop. Edgewares Customs is more than just a repair shop; it's a valuable resource for the local community. If you're a New Yorker looking for trustworthy expertise, reliable service, and education on e-bikes, micromobility, or bike maintenance, this is the place to go.

Jay fixed our two Segway Ninebot scooters in one day. He was honest, helpful, and fairly priced. He…read morefound bad wiring from a previous repair, fixed it properly, and rewired everything the right way. Great work. 5 Stars.

Super chill and kind staff. Very helpful and knowledgeable…read more Highly recommend. I ordered a dunno board for curbside pickup and picked out some mob grip tape when I swung by. ***I actually swung at a time by when they technically closed but I called ahead and the guy was super chill said no problem he didn't even rush me out he went out of his way to answer all my questions as a new skater and recommended me where to go to get the stuff I wanted since there was a national skate supply shortage at the time. Also gave me some clear grip squares for free since I only wanted a small bit for my board design which saved me like $8 tbh.

I stopped by here today to buy some surfing gloves, I was also testing out some of the surfskate…read moredemo boards. The staff there was soooooooo friendly and helpful! I will definitely be back in the future for more skating and snowboard stuff!

**ALWAYS TIP YOUR BIKE MECHANICS!**…read more they took care of the brake issue my bike had in a timely manner and the price was right. it was just the front brake but they checked out the back one as well and also fixed it. let me also say that i was not shamed for my lack of knowledge about bikes. additionally, the environment is safe because they are wearing protection (facemasks and gloves) to serve customers during this pandemic situation. i am deeply appreciative of this shop being open. they were honest and real about what needed to be done on my bike and what would take a while in terms of ordering parts etc for future projects. i am so happy to have found this shop :-)

My go-to shop in Bed Stuy…read more Great service. Knowledgeable, efficient staff. I've dealt with a number of the people there and all seem eager to help me get my wheels back on the road as quickly as possible. Their four-legged feline ambassadors will even look up from their naps and allow you to pet them.

the guy in the store his name was Sysadmin and was really nice. great service. plus this guy knew…read morehis stuff about skateboarding and comics! 1000% would come back to this shop!

I recently got into longboarding and I heard that Bulletproof Comics had opened a skateshop. I've…read morebeen a long-time fan of Bulletproof so I called to asked if they carried longboards. When they told me they did I immediately when over there to see their selection. They have a very nice setup, neatly laid out. Very helpful, knowledgeable staff. Very good variety of the best brands. Chris helped me pick out a good board that would support my weight. (I had a similar issue when I was picking out snowboards) We had a long, awesome conversation about longboarding. He gave me a few beginner tips and let me futz around on the board in the store to see how I felt on it. They also told me they give one free lessons when you buy a complete and that they plan to give on-going paid lessons. These guys know what they are doing and they are the best, friendliest, place in the area. They are always getting in new decks, parts and completes, so make sure if you don't see something you need you can ask and they might be able to order it for you.

Honest Business. Period…read more I was looking for an E-bike for my commute so found this shop and spoke with the owner in a span of few weeks before I made my decision. I spoke with Damon for the first time on the phone for like 45 minutes and he educated me on the E-bike market and how it works. I stopped in to test ride their Yamaha Cross Core. It was so much fun. I wanted to spend more money and get the other model and Damon told me that it wasn't worth it for additional $1K. Any business owner would've said Yes, buy the expensive one for my margin but he was honest and he literally cared for me. When I purchased the bike, he gave me the run-down thoroughly and gave me a lecture on safety. I loved the shopping experience and with Damon's help, I made the right decision. Very happy. And now, I gained another Father in Damon. Adopt me.

Buyer Beware - Poor Warranty Service from Greenpath Electric Bikes and Magicycle…read more Review: I purchased a Magicycle Deer Step-Over electric bike from Greenpath Electric Bikes (Brooklyn, NY) in June 2024. Less than a year later, the battery and display completely failed. Despite the bike being under full manufacturer warranty, I have been stuck for weeks in endless delays, conflicting information, and finger-pointing between Greenpath and Magicycle. Magicycle demanded shipping fees that were never disclosed at purchase and dismissed the serious battery issue without proper testing. Greenpath refused to intervene to resolve the situation and ultimately informed me that they would no longer service my bike -- despite selling me the product with a warranty. Throughout this process, Greenpath was unprofessional, slow to respond, and offered no loaner bike or real support while I was left without transportation to work. I gave them every opportunity to correct the situation privately. Their final communication confirmed that they have no intention of standing behind the products they sell. If you value your time, money, and peace of mind, I strongly recommend avoiding both Greenpath Electric Bikes and Magicycle.

Owner. Of bike shop was more than helpful in fixing my bike great guy. Would not hesitate to go…read moreback. Also prices were very reasonable

Igor and his team are incredible! I've been bringing my Specialized, and kids' SE bikes for…read moremaintenance to them for three years. The location of the shop is so convenient for me to get to. Service is always impeccable. The guys are friendly, knowledgeable, and extremely thorough with their inspections. Their attention to detail and professionalism won me over on my first visit. If I could give them more than 5 stars, I would!

I was completely wowed by this place by all the gadgets they carry . They carry all kinds of gear…read morefor paint ball, motorcycles, skate boards and the list goes on. They had a good selection of old school looking motorcycles reminded me of Grease . Definitely worth checking it out if you are into any of these things .

I ordered a set of gloves last Friday (4 days ago) and just now received an email saying "Your…read moreorder has been canceled. Order #---- was canceled at your request and your payment has been refunded . I never canceled the order. Our helmet came in from PREDATOR DESIGNS - XS UNIFIED. Our knee pads are on their way from Leatt. I guess we'll get gloves from somewhere else. Sadly, we are starting a BIG ESK8 community and we'll be sure to share our dis-satisfied experience with Filipacchi with our followers. 6/30/2020: A week later and STILL NO response or explanation from Filipacchi on why they canceled our order a week after placing it.

A couple of days ago I walked into this store looking to buy a bike and was rudely greeted by some…read moremiserable woman who snapped at me and said theres a dog in the back. You have to leave. Meanwhile, I had my adorable 12 LB babe in my arms! She absolutely chased me away. I ended up going to (online) Brooklyn Bikes Co and bought the perfect bike for me. Excited!

Very rude woman dey run this place. I enter make I ask about air for my tires, nobody dey for…read morecounter, but one big aggressive dog just dey waka anyhow inside the shop. After small time, the woman show face, begin para say I must pay cash and with exact change just to put air for tire. I don go plenty bike shops for different parts of the country, I never see where dem dey charge person to pump him own tire. If na disrespect and wahala from dog you dey find, na here be your spot. Abeg, avoid this place.