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    Broadway Cryoskin

    5.0 (1 review)
    Open 9:00 am - 8:00 pm

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    7 years ago

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    Chill CryoHealth - First Time Cryo

    Chill CryoHealth

    3.7(13 reviews)
    2.6 mi

    I would have given 5 stars cause the actual business and the people working at "chill cryotherapy"…read morewere great and super helpful. I thoroughly enjoyed the procedure and the blonde girl who helped us through it. Kudos to them and I'd love to go back to them. But where I had an issue was this.... the business is located inside of the "Xpress urgent care", and you have to deal with the front desk staff that works for them. I can't stress enough how incompetent and unknowledgeable they were. So some insight, I had a groupon that was expired, but clearly stated in BOLD writing that the value paid for the Groupon never expires and can be redeemed. First off the dude at the front desk says we can't use them cause it's expired.... then also says they have no way to redeem the groupon value... I asked why they sell the offer to groupon if they have no way to redeem it? After going into the back to ask a supervisor he came back out and said he's not able to accept it. At that point I asked to see their manager. I was then told that he wasn't there and we had to come back the next morning. I demanded to talk to whoever just told him we couldn't use it? Out walks balding dude in plaid shorts, obey tee shirt and flip flops(so insanely unhygienic in an urgent care) and says he can't redeem it. Again I showed him the clause in the groupon print out stating the value paid for the Groupon NEVER EXPIRES. He reads it, and with derpy, grumpy look on his face says ok and then starts to tell us about the dangers of cryotherapy and we could get chill burn, almost as if to try and dissuade us from doing the cryotherapy? At one point asked me if I knew it was going to be very cold, that's when I blurted out " yea I know it gets -200 Fahrenheit" cause I do my research. In a grump ass mood he walks away after ok'ing it. The front staff at this urgent care, which you have to go through, was completely incompetent. If I wasn't headstrong and sure of what we had, they would have succeeded in blocking our Groupon value. Chill cryotherapy should move out of that urgent care building because being associated with them is going to hurt their business. I can't stress enough how lame the people I talked to at the front were. They should be fired and work in a field where no public customer service is needed. Won't go back based purely on the Xpress urgent care you have to deal with.

    A friend told me to come here and that she loved this place. I was able to walk in and give this…read morecryo treatment a try. I have to say I was scared but Rex talked me through my 2 mins of being totally frozen. I will definitely be back. They supply socks and if you need gloves. Girls if you go make sure you use a sports bra and one that does not have wires . The time goes by fast while your standing in your tank turning every few seconds to make sure your body gets blasted all the way around. The cryo area is very clean and so are the rooms where you change into your robe. Can't wait to go back. Thanks again Rex you made it fun!

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    Cool Indulge Wellness  - 30 Minute teeth whitening it's amazing

    Cool Indulge Wellness

    4.7(41 reviews)
    7.3 mi

    Norma was amazing first spray tan in years she made me comfortable and I lovvvve how my spray tan…read morecame out! I'll be back for sure!

    My regular StretchLab flexologist was conducting a class for staff, so instead of waiting an entire…read moreweek for my next session with him, I landed here for a private assisted stretching session with Frankie via my ClassPass membership in order to fill the void. My regular flexologist is THE G.O.A.T., so it's not a fair comparison, but it was enough to tide me over until my next real session. Frankie was really sweet though, and he loosened up some tight spots. Frankie did mention that I was really flexible, which again, is a testament to the goat (and probably my Pilates workouts as well), and so some of the moves didn't really meet the edge of my flexibility. We didn't accomplish as much as I would have with my regular person who would have taken me a whole lot further, but again, my reg is a GOAT. It's also worth noting that they regularly charge $75 for a half hour session. That's highway robbery. Had I actually paid that for what I got, I would have been more than annoyed. Fortunately, I used ClassPass points instead. Also, I sat and waited in the wrong building for about 20 minutes. Wish they had clearer signage and/or directions in the "How to Get There" section of your ClassPass confirmation message. They could have also been more proactive about looking for me (especially when they saw that it was past my appointment time), instead of just letting me sit in the wrong building for as long as I did. Would I return? Well, I only get a certain number of StretchLab sessions per month, and sometimes there are more weeks in a month than I have available sessions. So in those cases, I would return...via ClassPass points only.

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    Broadway Cryoskin - cryotherapy - Updated May 2026

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