Dr. Phillips and Dr. Thomas were amazing when our chow chow, Kiki, needed a dental cleaning. Chows…read morecan be wary, and Kiki had a couple of traumatic vet experiences in the past that made us very nervous about leaving her alone and going under anesthesia. Both vets, along with the vet tech team, listened to our concerns and worked with us to keep things safe and low-stress for everyone. They went above and beyond to make the process smooth, and even followed up afterward when Kiki had some appetite issues from her meds. Their guidance helped her bounce back quickly. We're so grateful for the care and compassion they showed (both to Kiki and to us!).

Staff was very helpful and gentle with my kitty boy! They were also very clear about prices since…read moreI'll have to have some procedures done with my cat. I look forward to returning.

The care and patience the whole clinic gave us when we had to put our cat down was remarkable. They…read moreallowed me the time to get my daughter so she could say goodbye which lasted probably about 30 minutes. They explained the process very clearly to me and my daughter and gave us every chance to pause the process. They turned the lights off to create a proper environment to say goodbye and an easy way for us to let them know when we were ready to start the process. The follow up afterwards was incredibly kind and thoughtful. The whole staff could not have handled it better. Thank you.

After Timberline Emergency Animal Hospital saved my dog's life six months ago, they recommended…read moreGreen Lake Animal Hospital for ongoing care. That was a huge mistake. I'm here every month because my dog has Addison's disease, and I've now seen two different vets and multiple techs. The front desk staff is consistently rude, and the doctors swing between being completely apathetic and overly alarmist. One even threatened me with a "rehoming conversation" because I declined an unnecessary ultrasound -- which later turned out to be just a UTI. Today, my dog's routine Percorten shot cost over $300, up from the usual $62. When I asked why, the tech rudely said, "You usually bring your own medicine." Actually, no one ever told me that -- and I didn't bring my own last time either. The medication was originally provided by the emergency vet. When I asked how to get my own, I was told, "You can order it online." When I asked how, the response was, "With a prescription." Again, I've been coming here every month for five months -- I was never told to order the medication online, nor was I ever given a prescription to do so. Confirming what others have said: Green Lake Animal Hospital provides marginal, inconsistent care at an outrageous cost. Consider taking your pet -- and your peace of mind -- somewhere else.

Our cat recently passed and the care and compassion shown by Dr. Chavez and the staff was amazing…read more It was a sudden illness and we had to go to an emergency veterinarian where she passed, but the ER contacted Dr. Chavez and Dr. Chavez gave us a personal condolences call. Also everyone on staff wrote a very nice comment in the sympathy card they sent. We had been going to The Family Pet for 14 years and have always had excellent thoughtful care.

This is one of the worst experiences I've had as a customer to any service…read more I have a 4 month old puppy and our first experience, several week ago was fine. We had a doctor evaluation and a vaccination. It went well though I was kept in waiting for a long time -- but didn't think much of it. A second follow up appointment was this morning, 3 weeks later. I come in, my puppy is calm and relaxed. We had just spent the weekend with new people and a new dog (our parents) and he did just fine: no barking, no fear, no issues whatsoever. He's never had any negative reaction to anybody or any other dog. The assistant comes out while I was waiting and quickly takes the puppy out of my arms and rushes him into the back room. I ask if they need me to help or anything (since he's a puppy and this is all new to him!!). They said, "no, they aren't allowed." I ask why I was present the last time they vaccinated him, and they said, "Oh that was a doctors appointment." This was news to me -- that I wouldn't be able to sit next to him during it. This is surprising since I'm allowed to be next to my human child when he's vaccinated! So, I sit in the waiting room, and soon enough I hear crying and a yelp. The crying and yelping increase in loudness... it starts getting bad. Fascinatingly, her priority was to charge me while my dog was yelping (so I'm going through the motions of paying for the visit, which is very hard to do while listening to your puppy cry). I ask the front desk if they need me to help. She goes in the back to ask. An assistant comes out and explains to me that they haven't even started the shot yet and that the dog is trying to bite them. I tell them he's just a puppy and is probably terrified. The doctor (presumably) comes out and explains to me that they're trying to put a MUZZLE on the dog and that "I won't put my staff in danger." When I reminder he it's a puppy and that he was fine the last time I was in and that maybe he just needs me to be there to calm him down -- she explains to me that the dog will need socialization and that he's dangerous. And that "maybe I should find a different place." It blows my mind that she thought my tiny little 5.7 lb puppy was DANGEROUS! She says, "well maybe we can try with you but the second he opens his mouth we're done." At this point, I've had an enough and tell her I'm going to find somewhere else. This was beyond frustrating. I'm a NEW puppy owner -- never had one before. I'm trying my best -- as far as I can tell, my puppy is fine. We have people coming to the house all the time. He meets with other dogs just fine. He's non-reactive on walks (absolutely NOT reactive). He's already house trained! He knows tons of commands already having only had him for 3 weeks -- "sit", "crate", "water", "outside", and we even trained him to push a button (we're trying to teach him buttons for words). The issue is the dog simply was terrified and they made it far worse by forcing him -- and trying to PUT A MUZZLE ON HIM. He's never seen a muzzle in his life... of course he's going to freak out. This was traumatizing to both me and my puppy. This place SUCKS.

We had one of the best vet visits ever with Dr. Andrew Kures at Seattle Northeast Veterinary…read moreHospital! He was incredibly patient and took the time to really listen to our concerns about our dog Cinnamon. He walked us through all the treatment options in detail and clearly explained at what point we should escalate care if needed. It's great to find a vet who takes this much time and care with both the pet and the owners.

We had two kittens who had ringworm and the staff of NEVH helped us enormously through it all. The…read morefemale kitten also had congenital issues. I bet I have seen all these vets. As with everything, some vets are a better fit for me/my animals than others, but all were caring and kind. I am really grateful we found them.

I am so grateful this place and these people (I'm sorry I was too scared and tired to get their…read morenames). Our dog had a swollen muzzle and had some hives around his body. They checked him out and made sure he wasn't going into shock. The vet explained our options and gave us his thoughts and put us at ease. Thanks 4 am 9/10/26 team! We appreciate you

Our elderly cat was having pretty severe (and sudden) digestive issues, so we brought him here…read more Anthony (at the front desk) took him back immediately, brought us to a private room, and kindly offered us snacks and drinks. He kept us updated frequently, was receptive to questions on diagnostic and treatment options, and efficiently modified our billing to meet our requests. The vet, Dr. Stankowiak, was professional yet kind, and gave us all the information and options without either talking down or over us. He was frank with the treatment plan, yet not dispassionately so. Once we had a plan established we left our kitty in their capable hands, and they again kept us updated throughout the evening on what diagnostics showed and what we wanted next steps to be. They were communicative, compassionate, and ultimately provided our cat with the emergency care he needed. We are so thankful for Anthony, Dr. Stankowiak, and the entire ECEC team.

Took both my cats there for the first time I loved the location lots of parking and the staff were…read moresuper friendly. We got my male cat on a treatment plan and the whole experience did not break the bank which was refreshing in this day and age. Very happy for this location to be my new veterinarian!

Couldn't be happier with our visit and overall experience with our pup's new vet and doctor…read more Everybody was welcoming and kind, and went above and beyond to be sure Nova had a pleasant experience. She's a very nervous and overly anxious am bulldog pittie mix, who has trouble just leaving the house. The staff and doctor were very accommodating and sweet with her, and we're so grateful to them for this!! Extremely happy we found them and DR. POPOV (she was supporting the day of our visit and usually works from their sister location at Fremont Animal Hospital) - they are all angels!

I might be biased because I used to work here but there's a reason I go out of my way to continue…read moreto bring my own fur babies here and always recommend this hospital to friends and families looking for a veterinarian in the area. I saw first hand, behind the scenes, every day the level of care, compassion, expertise, attention to detail and passion that each and every team member has for the patients they see every day. Everyone strives to create the best experience they could possibly provide for each and every patient depending on their own particular needs. Their medical director is on top of new innovations within the veterinary field and always looking for new ways to provide a better experience, ongoing care and preventative care for patients. Dr. Taylor and Dr. Zaragoza are INCREDIBLE doctors! Many team members at the clinic put in the extra work for continued education within the field including fear free techniques. And we were always so proud to see wagging tails and happy faces from patients when visiting the clinic. Our 2 year old kitty Huey loves the clinic and the staff. And our roommates senior kitty Sophie, who was struggling with being overweight and arthritic at her old age is now THRIVING on a combination of Solensia and the Royal Canin Feline Senior diet. Her skin used to be flakey and oily because she couldn't clean herself, she was visibly struggling and in pain due to her arthritis, couldn't get up on the couch to snuggle with her favorite people and overweight. She's now cleaning herself, her skin and coat are much cleaner and healthier, she's lost some weight, has more energy and is even playing with toys again. She can get up on the couch all on her own now and loves joining in on adventures with our baby boy Huey. We can't thank the team enough! From the flawless check in and check out, follow ups, easy access to online pharmacy and having the option of prescriptions being sent to our front door, to the individualized care that meet our particular wants and needs as pet parents to provide the best level of care for our pets. Thank you Cascade Pet Hospital team!

I called Cascade Pet Hospital specifically to schedule cherry eye surgery for my dog. On the phone…read moreI was told they could not schedule surgery without an exam first, and I booked the earliest appointment based on the impression that the clinic could perform the procedure after evaluation. At the visit, I was told Cascade does not have a veterinary ophthalmologist and that I would need to see an ophthalmology specialist for surgical repair. I was charged $111 for the exam, but the outcome was essentially a referral that could have been made clear before I came in. I'm also concerned about the guidance I received: I was told there was a "50/50 chance" surgery wouldn't work, yet board-level ophthalmology resources commonly cite higher success rates for gland replacement/repositioning (often called a "pocket" technique) and describe recurrence as a known possibility--not a coin flip. For example, Colorado State's veterinary ophthalmology service lists 85-90% success for cherry eye repair, and VCA notes ~5-20% risk of re-prolapse requiring additional surgery. My main concern: The hospital was NOT transparent on the phone about whether they can actually perform cherry eye surgery in-house (especially if it requires a specialist). If I had known the expected outcome is referral to ophthalmology, I would have avoided unnecessary exam fees and go directly to the right provider.

Our furry feline daughter is in good hands here at Maple Leaf Veterinary Care Center!…read more The facility is clean, staff is kind and attentive, and the docs take their time to explain different treatment care options. Location is also super convenient. While parking is limited, they usually have spots available. Overall, solid choice for your fur babies!

The most regretful decision I've ever made…read more Failure in care with devastating consequences. My cat Cubic was diagnosed with CKD at this clinic, but the doctor failed to recommend ultrasound imaging- she only said it was optional. She also responded inadequately to continuously worsening bloodwork and urine results. No one suggested further testing despite months of significant deterioration. The doctor was only in the clinic 1-2 days per week and always busy, making it nearly impossible to communicate directly with her. When my cat stopped eating for days, an assistant actually discouraged me from completing another blood test, saying 'your doctor said once every 6 months should be enough.' Two days after they told me his latest lab work showed 'some progressing but nothing too bad,' I brought him to the ER. They found 3-4 LARGE tumors in his stomach with just a physical examination- they didn't even need ultrasound imaging to detect them. My baby died from late-stage lymphoma three days later. We are completely heartbroken. Timely imaging and proactive follow-up on abnormal results could have completely changed the outcome.