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    Maple Leaf Veterinary Care Center

    4.2 (129 reviews)
    Closed 8:00 am - 6:00 pm

    Services - Maple Leaf Veterinary Care Center

    Pet physical or wellness exam

    Pet vaccinations

    Maple Leaf Veterinary Care Center Photos

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    Recommended Reviews - Maple Leaf Veterinary Care Center

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    Proof of phone call 9/16/25 to let staff know the emergent issues I wanted to address at my appointment 9/18/25

    AVOID THIS CLINIC The Incompetence was Astounding I arrived just one minute past their "10-minute grace period", which I was not made aware of. It was not verbally stated to me, it is no where on their website, nor is this "10-minute grace period" mentioned in the appointment confirmation text. They turned me away without any consideration for the urgency of the situation. I explained that my dog had been having diarrhea for a week and stopped eating. Despite being visibly distressed and practically in tears, all they could offer was a pack of OTC probiotics -- something I had already tried. As a dentist, I cannot comprehend turning away an emergency patient for being one minute past a "grace period". To make matters worse, they referred me to another clinic that closed in 15 minutes -- showing a complete lack of awareness or coordination. I was left scrambling. The staff's overall demeanor was incredibly frustrating. There was no sense of urgency or can do spirit. I was eventually seen by a third clinic, Urban Vet, who was responsive and genuinely committed to helping. They were doing all they could to help, which was the complete opposite feeling I got at Maple leaf. I would strongly recommend Urban instead to anyone looking for a vet that actually shows up for you and your pet in a time of need. God forbid your pet is sick and Maple leaf is their life line.... ---------------------------------------------------------- UPDATE: The Incompetence Continues My response to the hospital manager: I called the clinic (see photo), 2 days prior to the scheduled appointment to ask if I could be seen sooner to address urgent symptoms. You stated, she could be seen by your clinic at her upcoming appointment to address these symptoms. This phone call should have been documented in the chart notes. As you know, this is a liability to not have documentation. Your response has revealed further disorganization of the clinic and its auxiliary. So in conclusion, the clinic was clearly made aware of my dog's urgent needs prior to my appointment and when I arrived. And they did not care. To respond otherwise is lacking accountability and simply false. If you are looking for a vet that demonstrates genuine care and compassion through their actions ...keep looking.

    My beloved Barney received the BEST care at Maple Leaf Veterinary Care Center. We started coming here when he was already a senior dog, after moving up from California and then having our first Seattle vet go out of business, but I am so happy we found our way to these people for Barney's last few years when he needed TLC the most. I felt 100% confident in the skill and judgment of every doctor we saw, and he got a warm reception and compassion from everyone in the office. As his health started declining near the end, we were in here a lot, but no one pushed me to do anything excessive. They just helped me keep him comfortable and as healthy as possible under the circumstances. When it came time to say goodbye after almost 16 years with our sweet boy, Dr Shini came to our home and was exactly the presence we needed: a calm and caring guide. It was such a heartbreaking day, one I'll never forget, but I am so grateful to Dr Shini for helping us through it. After giving ourselves time to grieve, we are getting another puppy and will be bringing her to the excellent staff at Maple Leaf Veterinary Care Center.

    Retail items :)
    Christy L.

    After visiting a few different clinics in the Seattle area, this veterinary care center has by far been our favorite. The whole team is very attentive and kind, and you get a sense that they actually care about your pet vs. visits feeling merely transactional. Some reviews have read that they're very money-oriented or will try to squeeze every penny out of you, but I personally haven't experienced anything like that after being a client for almost two years now (8 visits total for 2 pets). I recently brought my cat in less than a month after her annual exam and they only charged half price for a "brief visit" which was a pleasant surprise. From my past experiences, exams have always been one flat charge. They do mark up their Rx medications quite a bit, but my understanding is that's just industry-standard, especially coming from an independent/standalone practice. It's unrealistic to expect them to be able to compete with Chewy, Costco, etc. And they've always given me the prescription to take elsewhere when I asked and never made me go directly through them for the meds. Service and communication has also never been a problem. I've emailed them and called over the phone and every experience has been perfect. Another thing I appreciated about this place is how seriously they took COVID precautions. Even now, patients are asked to stay in their car if it's just a technician visit, and masks are still required for those who come inside. Not only are they cautious, but they did a really great job at streamlining the process so that it's easy to follow and efficient. Bonus: they mailed us a cute little welcome package after our first visit! Before Maple Leaf we were in California and loved our vet there so much, we didn't think we'd find a new vet that would compare, but we were wrong. Maple Leaf Veterinary Care Center truly has lived up to our hopes and expectations.

    Hannah T.

    I'v been bringing my dog to this clinic since 2021. However, my most recent visit has left me deeply disappointed. Half years ago, my dog underwent an ultrasound appointment. Unfortunately, what was meant to be a routine procedure turned into a distressing incident for my dog. The shaving process carried out for the ultrasound resulted in severe clipper burns and cuts all over her belly and sides. After done the ultrasound, my husband picked her up in a rush and went back to work, he didn't notice anything wrong. Neither the technicians nor the doctor informed my husband about this serious issue when he picked her up. It wasn't until I returned home from work at 6:00 PM that I noticed that all the fresh wounds.... Seeking resolution and an apology, I reached out to the clinic, only to find the situation handled in a disappointing manner. the doctor just complained about the clippers...When I expressed my desire for the staff responsible for the incident to make an apology, I was met with a lack of understanding and empathy at the front desk. The response I received was disheartening, as I was told that the only apology note available was from the doctor who was not directly involved in this incident. As a pet owner who deeply cares for the well being of my furry companion, I find it incredibly disappointing that this clinic failed to take responsibility for the actions of their staff and provide a proper apology. The emotional distress caused by this incident continues to linger...

    So thankful we found Maple Leaf Vet to help care for our dogs Cancer journey- they made us feel so welcomed!
    Julissa S.

    We recently found out of dog has cancer and it has been so reassuring to know that Maple Leaf has the best vets to care for our little guy! We appreciate the kindness of the staff

    Rachel T.

    I took my 13 year old cat in for a checkup and they said he's in perfect health. I feel like that should mean in ever aspect. A month later he died at the animal hospital from kidney disease, heart failure, blood clots, stroke. I've had him since I was 9 years old. I feel like a clinic should be more thorough with their screenings before they say "perfect health." I've never had to endure any sort of death in my life and he had to go. The only constant in my life for 13 years.

    Eye infection required drops. (Turns out it's not that easy getting a photo of a sad cat on the move.)
    Rachel H.

    My vet at the Maple Leaf Veterinary Care Center in Seattle set a high bar in terms of what to expect for vet care. I took our family cat here from her first vet appointment as a tiny kitten, all the way till she was a six year old and felt that the care she received here was caring and effective. Our cat, like many, can be nervous and a little grouchy at the vet, but here she went along for the ride for every visit and had positive experiences. The vet always took the time to pet her, talk softly and calm her down and then gently and stealthy went on to do a very through exam. Treatment was effective: from treating an abscess after a scary scuffle with a neighborhood cat-bully, to eye drops to fix a painful infection, things went smoothly and the vet's care proved straightforward and effective. An added bonus: their offices are new, beautiful, and modern. They recently moved to a remodeled facility on the main drag in quiet Maple Leaf. Their front desk staff is professional, friendly and efficient. We never had any problems here, just six years of good experiences, until near our last appointment, when extra tests were ordered at the site of a vaccination after it had failed to heal and was causing her pain. When I called the business to question having to pay for extra tests at the site of a vaccination they had given, they took full responsibility. The vaccination had been in her shoulder blade rather than a hind leg, per their usual protocol, which caused some confusion on their end, but they offered to cover the follow up appointment and testing. Businesses are like humans: we make mistakes. The fact that they addressed the situation, restored my confidence. If you come here you will get good care, but if anything does come up, they are willing to hear your concerns, take action and make adjustments. That's worth a lot in my book.

    Gary loves going to the vet!!!

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    2 years ago

    my cat was very kind to the staff. Great poeple. I will be back. everyone is so helpful.

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    Thank you for the 5-star review, Paige! :)

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    Ask the Community - Maple Leaf Veterinary Care Center

    Review Highlights - Maple Leaf Veterinary Care Center

    Schini showed up on time, he and his assist really cared about us, gave us perfect personal space and timing.

    Mentioned in 33 reviews

    Read more highlights

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    My partner and I decided to take our cat here to establish care because of the great reviews and…read morewe're glad we did. We got lucky and found a parking spot up front (kind of a tight spot), but if you're not as lucky, street parking is available. When we first walked in, what we noticed most was that it was quiet and peaceful. Our cat who is a nervous kitty out of the house seemed calm and just took in her surroundings. We sat in the waiting area with the clinic cat who was so open to belly rubs :) The exam room was small, but has a bench for sitting that can only fit 1-2 people comfortably. Our kitty immediately took to hiding, but the staff were very gentle with scooping her out from under for the exam. She received two vaccines and Dr. Aimee was quick and our cat seemed very comfortable hanging out in her lap during the exam. She answered all of our questions and we were happy with the care our cat received :)

    Dr Castor and her team are absolutely amazing. The office is so cute and welcoming and I love that…read morethey focus solely on cats. I took my cat Leo in for some tooth pain and excessive vocalization. He ended up having to get it extracted and had to get some blood work in addition. They stayed open two hours late to get it done and make sure he was all good recovering from the anesthesia. They were very thorough at explaining what treatment was needed and aftercare. I will definitely be going back for both my cats and highly recommend City Cat!

    Lake Union Veterinary Clinic

    Lake Union Veterinary Clinic

    4.1
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    I've been a client of this vet clinic for almost 10 years, I've had three dogs that were seen…read moreregularly here. I started visiting this vet because they offered folks who work at Amazon a discount. Do not fall for that trap. I had a dog who had seizures. I needed to pick up levitiracetum and apoquel for her regularly. (1) this vet has an online clinic they probably have a deal with, for many drugs it's excruciatingly overpriced. Meaning I pay 1/5th of the price of the seizure medication at my local pharmacy. When I told this vet to call in my dogs rx they said by law they could not. This is false. You as a client are allowed to pick up your rx anywhere you want to. I actually reported this and a few weeks later I was called back by LUV indicating they could all of sudden call in my dogs rx. While I lost trust in them, I appreciated that they pivoted and admitted it. But the pain continues. My dog needs her bordatella updated. She had surgery about 6 months ago from the same vet, And her wellness is only a week past one year , we visit the vet regularly. The annual wellness law is to ensure the vet has seen the dog in the last year to ensure they are prescribing medications on an animal they've seen.....LUV examined my dog pre-surgery but they say none of the visits count to establish vet-client relationship and won't do the bordatella without an annual wellness exam. We were there 6 months ago for her pre surgery work. We are there regularly. Last year when I updated my dogs vaccinations I paid more than $700 they added on a bunch of stuff we didn't need. They code things their way and read the law their way to add as many things to your tab as possible.

    Better documentation, name tags, clarity. They wrote identical clothing and with no name tags it…read morewas never clear whether I was talking to the Vet or a tech. In my opinion the appointment was rushed. I asked for documentation directions for application, how long to administer, etc) and ended up with 5 or 6 pieces of paper with conflicting instructions. No timeline, They also sent me home with two medications for my pet's ear, one of which was expired. Those two medication's pricing was also double $$ what Amazon would deliver.

    Madison Park Veterinary Hospital

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    Brought my two senior kitties here for a little over a year. Good, but not perfect experience…read more They're a lot disorganized but largely very caring and responsive. I'm an established patient, they know me and my partner (and my cat!). Unfortunately, asking for an update on labwork yesterday culminated in an absolutely bizarre phone conversation with one of the receptionists that ended with "Look, we have lots of other patients. We can transfer your records to another vet if you're unhappy." And then hung up. That is, without a doubt, an insane thing to be ok saying to a client. I just wanted to know whether I needed to postpone my upcoming appt to wait for the labs! I no longer feel like there will be a good standard of care so I'm taking them up on the "find a new vet" threat. My 17 year-old cat gets to re-establish care elsewhere. This absolute catastrophe could've been avoided with the sentences: "Sorry about that, you should've heard back today but we are now expecting it early tomorrow. I wouldn't reschedule your appointment." Instead I got "I don't know what's happening with your pet. Do you want to reschedule the appointment or not?" Maybe things will work out for you here, for me they did for a while, but also maybe they'll rudely show you the door when you ask for an update on your pet. I won't risk that level of volatility in my pet's health care. I don't think you should either.

    Dr. Deluca was amazing. I can't imagine taking my cat to anyone else. Handled my cat's unique…read moresituation with expertise and care--exemplary bedside manner combined with extensive knowledge. Also, made himself readily available for all my questions and concerns. Such a good experience

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    I came into Atlantic with my dog who had a seizure for the first time and they were so sweet and…read morereassuring and worked with me through my emotions to help my pup. Very amazing staff and team , I will definitely be staying with Atlantic !!

    Let me start by saying that our introduction to Atlantic Vet Hospital was a bit unusual. Last…read moresummer, a young bird managed to injure itself next to our home; we have a feeling the poor thing accidentally flew into the side of our house and ended up with a broken wing. We kept an eye on them for a a few days hoping that after some water and a little time to rest, the bird would find it's way to the sky again, but unfortunately, this was not the case. After reaching out the Bird Clinic of Seattle, it was discovered that this specific type of bird couldn't be treated by them and they suggested reaching out to a local vet for euthanization. Easy, right? This is Seattle - there's TONS of veterinaries here... After calling no less than half a dozen vets within a 10 mile radius of our home who refused to help (including the vet we USED to take our cats to who continually fat shamed them), we called Atlantic who graciously said they could assist AND offered same day service. We put the bird in a shoebox and brought it over. I asked the front desk person what form of payment they preferred and the response was, "Nah. There's no need to pay us for this kind of service. Thank you for doing the right thing and bringing this poor bird in." Fast forward, my big guy cat woke me up a few months ago growling very early in the morning. It was obvious he was in a lot of pain, but our regular vet clinic didn't open until 9am vs. Atlantic who's phone lines open at 7am. I called them and immediately got an appointment for him to be seen later that afternoon. Frankly, the quality of care and genuine kindness that Dr. Monahan and her staff continually show us is incomparable to that of our last vet. I have bumped into vet techs at Atlantic whom I've never met, but express so much joy when my big guy cat shows up for follow ups. Everyone from the doctors to nurses to the front desk folks are always thorough and wonderful and we've never had an issue getting an appointment on the same day. We decided to move our cats here for primary care permanently. If you're looking for a vet that's happy to answer questions, not fat shame your pets, come up with health solutions and are generally an outstanding group of people who deeply care for animals and love what they do, this is the place.

    Urban Animal By Appointment

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    Fantastic experience! Dr. West was extremely knowledgeable, thorough, and took the time to explain…read moreeverything clearly. Brooke was incredibly patient, kind, and professional while I explained my dog's history. She took very detailed notes, and when Dr. West came in, she already knew my dog's background, so I didn't have to repeat myself--which I really appreciated. Sandra and Antonio at the front desk provided exceptional customer service and made the entire visit smooth and welcoming. Prices are very reasonable for the level of care. I just moved from Los Angeles and am so glad I found this place. Highly recommend, and I will definitely be back!

    As an Urban Animal client for the last 8 years, I am extremely disappointed by how much the quality…read moreof services has declined here. I have 2 dogs that are recurring patients at this clinic and regularly receive check-ups and vaccines as needed. However, at our last visit, we were told that the leptospirosis booster and associated nurse visit would cost us an additional $100 on top of the $155 that we had already paid for the initial appointment and first dose of the vaccine. We were never told that the booster would be charged separately along with the nurse visit. Why would the full cost of the vaccine and booster not be disclosed to us at the initial visit? Why would we be charged again for a booster that is required for the vaccine, which we already paid for, to actually work? Sadly, I think this institution has lost sight of their original purpose which was to serve the community and operate as a family-owned business rather than a greedy corporation. I'm not sure what has changed so drastically here in the past few years to cause such a noticeable decline but this is not the same clinic as it once was. After nearly a decade of partnership, I will not be bringing my dogs back here. For any current patients of this clinic, I would strongly advise that you ensure how much you're being billed BEFORE each visit so you are not overcharged for standard services. It is truly sad to see another vet clinic go down the same capitalistic path as so many others.

    Maple Leaf Veterinary Care Center - vet - Updated August 2026

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