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    British Airways

    3.1 (13 reviews)
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    American Airlines - Returning views: over Doral

    American Airlines

    1.7(1.1k reviews)
    0.5 mi

    If you are a devotee of the beach, sun, sand and turquoise blue waters, you have to visit the…read moreCaribbean. To get to these numerous exotic islands, American Airlines has a flight for you. They have been dominating this sector for decades. My recent conquest was a trip to Antigua, located in the eastern caribbean and located in the Leeward Islands chain of the Lesser Antilles. I was seated in Business Class on the final leg from Miami to Antigua. The almost 3 hour flight was serving a hot lunch in the premium cabin. I had preordered the Beef Wellington and was skeptical as to how the dish would turn out at a cruising altitude of over 32,000 feet. When the dish arrived at my seat, I was truly surprised at how crisp and fluffy the pastry shell presented, enveloping a generous portion of meat. The entree itself came perfectly cooked with carrots, potatoes and asparagus. There was also a salad with greens, grapes and walnuts. Dessert was a small pecan pie/tart that was moist, not too seeet and tasty. My neighbor and I agreed that it was truly exceptional. On my return flight, from Antigua to Miami, in Business Class, I was again served lunch. Here, I chose the baked chicken with pesto sauce, potatoes, broccolini and tomatoes. The. Salad had spinach, greens and grilled red pepper. Another accompaniment contained an aioli with a grilled vegetable and walnuts. A hot assortment of bread rolls was also served. Dessert was a small slice of carrot cake which was moist, not too sweet, with a silky icing and extremely delicious. Overall, on both legs, my impression of food service in the premium cabin has had a drastic change. Both meals were served at the optimum temperature and were skillfully prepared and served. Easily the best meals I have had on American Airlines. Just so you know, I have traveled the premium cabin numerous times and the food has been unremarkable. Nothing to write home about. So what changed this time, to provide this high class dining experience in the air?

    Armano is rude and not meant to be front facing with customers. Better in the back not dealing with…read moreany customers at all. Gross, disgusting and disrespectful person

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    American Airlines - Finally seated...ready for Punta Cana beaches and fun!

    Finally seated...ready for Punta Cana beaches and fun!

    American Airlines
    American Airlines

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    Delta Airlines - Gate H9 in Concourse H, South Terminal at Miami International Airport (MIA). Delta Air Lines.

    Delta Airlines

    2.2(155 reviews)
    0.5 mi

    We recently flew Delta between Miami and Atlanta and had no issues. Reliable and good service…read more(gate, plane, lounge). Delta continues to be our preferred airline. My wife and I were seated in "Main Classic" on mid-day, non-stop flights both ways. Roundtrip, the total cost was $388.96. We applied eCredits for the full amount. The Sky Club in Miami is nice. It reopened in April 2024. The food and drink that I had was great (e.g., mojo pork, black beans and rice, quinoa wrap, chocolate chip cookies, Bloody Mary cocktails). The Sky Club is located in the H-J Connector in the South Terminal. Delta mainly operates out of Concourse H at MIA.

    I am extremely disappointed with Delta's handling of medical-related cancellations…read more When facing a medical situation, customers are already in a vulnerable position. Instead of showing compassion and understanding, Delta requires an invasive amount of personal information, including your doctor's contact information and supporting medical documentation. Even after disclosing private medical circumstances, the process feels like an interrogation designed to find reasons not to help rather than to support the customer. The experience left me feeling like I had to repeatedly justify my medical condition just to avoid a $99 cancellation fee. For a company the size of Delta, it's hard to understand why so much effort is spent scrutinizing customers over such a small amount rather than prioritizing customer care and goodwill. To make matters worse, Delta's constantly changing policies make it difficult to know what to expect. What was once a premium airline known for service now seems increasingly focused on fees, restrictions, and bureaucracy. The prices Delta charges continue to rise, yet the customer experience does not reflect the premium cost. This experience has left a very negative impression, and I will be choosing other airlines for future travel. When customers are dealing with medical issues, they deserve empathy and reasonable accommodations--not an exhausting process that feels designed to protect a cancellation fee at all costs.

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    Delta Airlines - View from my seat in the rear dining room at the Delta Sky Club at Miami International Airport, South Terminal, next to Concourse H security

    View from my seat in the rear dining room at the Delta Sky Club at Miami International Airport, South Terminal, next to Concourse H security

    Delta Airlines - Chocolate chip cookies and a banana from the Delta Sky Club at Miami International Airport, South Terminal, Concourse H (and J).

    Chocolate chip cookies and a banana from the Delta Sky Club at Miami International Airport, South Terminal, Concourse H (and J).

    Delta Airlines - Self-serve food buffet and bar at Delta Sky Club at Miami International Airport, South Terminal, located next to Concourse H security.

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    Self-serve food buffet and bar at Delta Sky Club at Miami International Airport, South Terminal, located next to Concourse H security.

    Virgin Atlantic - LATAM LONGE (used by Virgin Atlantic upper class passengers))

    Virgin Atlantic

    3.7(13 reviews)
    1.2 mi

    To connect directly with "Virgin atlantic", Call 1 (800) 630-8077 OR 1 (800) 630-8077 for 24/7…read more'customer service' assistance with bookings, flight changes, and cancellations. This number connects you with a live representative who can help resolve your travel concerns quickly and efficiently. The 24/7 customer support ensures assistance is always available whenever you need it. You can also visit the Contact Us page for additional support options. Get help with refunds, baggage issues, and reservation management. **Quick Booking & Clear Travel Overview** The journey began with a booking process that felt fast, simple, and easy to navigate. Business class features--priority check-in, flexible fares, and upgraded seating--were clearly outlined, making the upgrade decision straightforward. Flight and seat selection were handled effortlessly, with all essential details visible before confirmation. The itinerary was delivered instantly, offering a clean and well-organized overview of the trip. **Efficient Airport Flow & Priority Access** At the airport, everything felt more streamlined and relaxed. Priority check-in minimized waiting time, while fast-track security ensured a smooth and predictable process. Lounge access provided a quiet and comfortable space to relax before departure. Boarding was handled efficiently, with priority access allowing for a calm and hassle-free start to the journey. **Spacious Comfort & Quiet Cabin Atmosphere** Once onboard, the comfort difference was immediately noticeable. The seating offered generous space and flexibility, making it easy to relax or rest during the flight. The cabin remained calm, clean, and well-maintained throughout, creating a peaceful environment. The crew delivered attentive and professional service, ensuring a balanced and comfortable inflight experience. **Consistent Journey & Seamless Arrival** From takeoff to landing, the experience remained steady and well-managed. Inflight service was delivered at the right pace, keeping the journey uninterrupted. After arrival, priority baggage handling ensured a quick and seamless exit. Overall, the experience reflected comfort, efficiency, and reliability--making business class a refined and worthwhile way to travel.

    The official main 24/7 "customer service phone number" for Virgin Atlantic Airlines is +1 (877) 437…read more2914 or +1(877)(437)(2914), ensuring smooth and hassle-free assistance with new bookings, cancellations, and flight changes [Learn More]. Use this (toll-free) number anytime to connect with a live agent for 24/7 assistance, helping you manage bookings, handle cancellations, request refunds, and resolve travel concerns efficiently. *Hassle-Free Booking Experience* Booking the flight was simple and efficient, with a streamlined interface that made every step easy to complete. Fare options and business class features were presented clearly, allowing travelers to compare benefits and choose the most suitable itinerary. The reservation was confirmed instantly, and a comprehensive itinerary was delivered for convenient trip planning. *Efficient Airport Services* The airport experience began smoothly with priority check-in, reducing waiting times and simplifying the departure process. Fast-track security further enhanced convenience by providing quicker access through the terminal. The overall ground experience felt organized, efficient, and stress-free. *Relax Before Your Flight* Business class lounge access created a comfortable space to unwind before boarding. The peaceful atmosphere, comfortable seating, and premium facilities provided an ideal setting to relax or prepare for the journey. Priority boarding ensured passengers could board the aircraft in a calm and orderly manner. *Comfortable Travel Above the Clouds* The spacious business class cabin offered excellent comfort with wide seating, ample personal space, and a fully lie-flat bed for long-distance travel. The quiet surroundings made it easy to rest, while the professional cabin crew delivered attentive service with courtesy and efficiency throughout the flight. *A Smooth Finish to the Journey* Upon arrival, priority baggage handling allowed luggage to be collected quickly, making the final stage of the trip convenient and hassle-free. From the booking process to the airport exit, every aspect of the journey reflected premium quality, reliable service, and exceptional comfort.

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    Virgin Atlantic - Virgin Atlantic upper class MIA (Miami, FL.) to Heathrow London, England

    Virgin Atlantic upper class MIA (Miami, FL.) to Heathrow London, England

    Virgin Atlantic - Virgin Atlantic upper class MIA (Miami, FL.) to Heathrow London, England

    Virgin Atlantic upper class MIA (Miami, FL.) to Heathrow London, England

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    Frontier Airlines - They do have these Interesting animals on the wing tips. They announce the name at the beginning of the flight

    Frontier Airlines

    1.3(221 reviews)
    0.2 mi

    Your job is to apologize for the inconvenience and try to help, not have an attitude, Frontier…read moreAirlines MIA. Yes, I booked through Priceline and prepaid $67 each way for a checked bag. You didn't "see it in your system" so you "couldn't do anything" and charged me another $90! How is that on me when you're company agrees to work with Priceline? As I said it could have been your company's fault for not having the info. You're not above making mistakes or having glitches "in your system" and you should be able to waive fees if proof is shown that it was already paid for, especially if you're a manager. Otherwise what good is a manager? Also, don't argue with a customer and blame them for things out of their control like being unable to check in online or having slow internet in the airport. And don't glare at someone and tell them you can't help them right now when it's a quick, easy request and the person you're talking to says they don't mind if you do it. Not impressed with the MIA staff on Thursday, May 7, 2026 at 1pm. Once on the flight, which was on time, I remembered Frontier doesn't provide entertainment so I was alone with my thoughts for three long hours. The other two good things besides being on time were the smooth landing and good snack box.

    Direct flights to my preferred destinations and NO ridiculous snack cart in middle of the isle are…read moremy favorite things about Frontier. Easy on - Easy off!!

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    Frontier Airlines - Seriously I wouldn't make my dead retarded dog use this fucking airline

    Seriously I wouldn't make my dead retarded dog use this fucking airline

    Frontier Airlines - Perro sin transporte necesario. Asiento pagado como pasajero regular

    Perro sin transporte necesario. Asiento pagado como pasajero regular

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    Spirit Airlines

    Spirit Airlines

    1.4(1.4k reviews)
    13.0 mi

    I'll admit, after hearing the horror stories I was ready for my review of Spirit to be barely 1…read morestar. I mean, they are the ones who unleashed the hell of nickel and diming for air travel (I mean charging for a checked bag??). They take Randian economics to its most extreme, with different prices between their mobile app and the webpage. Oh and of course, it was hard to make payment thru the mobile app so I ended up being stuck with the higher fee! Their app and website are chock full of annoying advertising to buy extra features that for the longest was basic to what is air travel. But especially in these times, when there's must-take business travel, you have to come through for your clients! After my usual airline canceled my puddle jumper (west coast of Florida) business trip at the end of the day, my company and I had to scramble and thus found Spirit. The terminal itself was fairly clean, and my low rating doesn't speak to the personnel. The gate agents, flight attendants and pilots were courteous and professional (I got there and back in one piece :) Heading there on an early morning flight, I was able to get essentially first class with a seat in the second row. Although my seat was really comfortable, the seat in front looked a little ragged with part of the "bones" of the seat showing. My return flight I had a mid cabin (though still window) seat on a mostly empty flight. These seats were firmer and slightly less comfortable. Oh and they didn't recline. The planes did seem a little noisier than the one I took on American last such trip. I did join the $9 Fare Club if for the understanding of getting what I pay for. Still, just 3 stars for unleashing the virus of a la carte flying :)

    Spirit Airlines turns honest mistakes into a profit center…read more I've flown a lot. I understand low-cost carriers, fine print, and trade-offs. What I don't accept is a business model that appears designed to trap customers into accidental purchases and then stonewall them when they immediately try to fix an obvious mistake. On January 26, 2026, I went to Spirit's website to buy a seat and a checked bag. I believed I was purchasing a $69.95 Savers Club seat option. Instead, Spirit quietly charged me for: A seat ($47) A checked bag ($69) A Spirit Savers Club membership ($69.95) This was clearly an error, identified within minutes of purchase. What followed was one of the worst customer service experiences I've ever had. I immediately called Spirit: First call: 17 minutes and 39 seconds on hold, then disconnected. Second call: 18 more minutes, only to be told the agent couldn't help and transferred me again. When I finally reached a representative, I was told I was ineligible for a refund because I had supposedly "used" the Savers Club membership... on the same transaction in which it was mistakenly purchased. Let that sink in. I calmly proposed the most reasonable solution imaginable: Refund the seat, bag, and membership, remove them from my reservation, and I'll immediately repurchase the seat and bag at full price. Spirit refused. Repeatedly. Instead, they tried to push bonus miles and a small credit--completely useless to me, since my employer pays for my travel and does not reimburse memberships. I explained this clearly. More than once. It didn't matter. For over eight minutes, the agent refused to help while I remained polite and cooperative. At one point, I informed them I was recording the call. The behavior didn't improve. This wasn't about policy. This wasn't about fairness. This was about extracting $69.95 from a customer who caught a mistake immediately and tried to resolve it in good faith. Spirit Airlines has mastered the art of hiding behind "policy" to justify behavior that would never fly (pun intended) at a customer-centric company. The experience left me with the clear impression that confusion isn't a bug in their system -- it's a feature. If you value transparency, basic fairness, or customer service that treats you like a human being instead of a revenue opportunity, think very carefully before booking with Spirit Airlines. I certainly will.

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    Spirit Airlines
    Spirit Airlines - Bus-style billboard advertising in the plane!??

    Bus-style billboard advertising in the plane!??

    Spirit Airlines - New plane!!

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    New plane!!

    ITA Airways - Business Class Meal. Fish

    ITA Airways

    2.8(44 reviews)
    0.3 mi

    The official main 24/7 "customer service number" for **ITA Airways** is 1 (888) 669 (0167)™or +1…read more888 (305) 48.03™, ensuring smooth and hassle-free assistance for bookings, cancellations, and flight changes [Learn More]. Use this (toll-free) number anytime to connect with a live agent for 24/7 assistance, helping you manage bookings, handle cancellations, request refunds, and resolve travel concerns efficiently. This line also provides quick guidance for updating travel plans, checking flight details, and dealing with unexpected changes, ensuring a smooth and hassle-free chance. ##. An Excellent Beginning to the Journey The overall experience started with a booking process that emphasized convenience and efficiency. Flight choices, cabin upgrades, and fare conditions were displayed in a clear and practical format, making every option easy to understand. Selecting preferred seating and confirming the reservation required very little time, while the travel itinerary was delivered immediately with every important detail presented in a structured and easy-to-read layout. ##. Smooth Airport Procedures from Start to Finish Business class advantages became noticeable as soon as the airport journey began. Exclusive check-in facilities helped complete departure formalities quickly, while priority screening reduced time spent in queues and simplified the overall airport experience. Lounge access provided a quiet and comfortable environment to relax before the flight, offering a welcome escape from the busy terminal. Priority boarding ensured passengers could board the aircraft at a relaxed pace and settle in comfortably before departure. ##. A Cabin Designed Around Passenger Comfort The onboard environment created an immediate impression of space, comfort, and refinement. Generous seating dimensions, ample personal storage, and a thoughtfully arranged cabin layout made every stage of the flight more enjoyable. The peaceful surroundings and consistently immaculate cabin added to the premium atmosphere, creating ideal conditions for working, resting, or simply enjoying the journey. ##. Professional Care Throughout the Flight The quality of service remained consistently impressive from takeoff to landing. The cabin crew demonstrated excellent attention to detail by responding promptly to requests while maintaining a courteous and approachable attitude. Every onboard interaction reflected a commitment to passenger satisfaction, helping create a relaxed environment where comfort remained the highest priority throughout the flight. ##. A Refined End to a Premium Experience The final stage of the journey was completed with the same level of efficiency experienced throughout the trip. Priority baggage handling allowed luggage to be collected quickly, making the arrival process both simple and convenient. From the initial reservation through the airport, onboard experience, and arrival, every element worked together to deliver a smooth, dependable, and enjoyable business class journey that successfully balanced comfort, convenience, and exceptional service.

    The ITA Airways main customer service number is *1 (888) 669-0391™ or +1 (888) 305-48.03*. This…read morenumber is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. Where Convenience Meets Flexibility A premium journey begins long before reaching the airport, and the reservation experience reflected that philosophy. The booking platform made it easy to compare schedules, review fare options, and customize travel preferences with minimal effort. Business class features were presented transparently, allowing travelers to make informed decisions while completing the reservation quickly. Immediate confirmation and a detailed itinerary provided confidence that every aspect of the trip had been carefully arranged. A Better Way to Navigate the Airport Business class transformed the airport experience into something far more relaxed and efficient. Dedicated check-in facilities eliminated much of the usual waiting, while priority security access simplified movement through the terminal. Time before departure became an opportunity rather than an inconvenience, thanks to lounge access that offered a peaceful setting for relaxation or productivity. The organized boarding process further reinforced the premium experience by ensuring a calm and comfortable transition onto the aircraft. Comfort Designed Around the Passenger Every feature inside the cabin reflected a focus on passenger well-being. Spacious seating, refined interiors, and a quiet atmosphere created an environment that encouraged both relaxation and concentration. Whether choosing to rest or remain productive, travelers benefited from generous personal space and thoughtfully arranged surroundings. Throughout the journey, the cabin crew maintained an attentive presence, delivering courteous assistance and personalized service with consistency and professionalism. **An Experience Defined by Consistency** The true strength of business class was not found in a single feature but in the way every part of the journey worked together. From reservation to arrival, each stage was handled with efficiency and attention to detail, creating a seamless travel experience without unnecessary complications. Prompt baggage delivery marked the final step of a journey built on reliability, comfort, and premium service, leaving a lasting impression that extended well beyond the flight itself.

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    ITA Airways
    ITA Airways
    ITA Airways

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    Spirit Airlines

    Spirit Airlines

    1.4(1.3k reviews)
    20.9 mi

    Everyone hates Spirit. I have no problem flying with them. Seats may be a little tight, i'm only…read more5'3" so it doesn't bother me. It was a quick trip to Chicago today and we boarded on time, left a few minutes early and the plane was new and very clean. Staff was friendly. My only concern is, we fly home tomorrow night and I did see something that they were considering shutting down all operations this week. Fingers crossed I get home and my future flights are still ok.

    Spirit Airlines was founded in 1980 and is considered a budget airline. It's low cost because you…read morehave to spend extra on food, seats, and checked bags. The planes are yellow, has smaller seats, and leg room. I've read mixed reviews. My experience was a good one. We took a direct flight from Bradley Airport to South Florida. From beginning to end, the experience was great. The flights were comfortable. Why 5 stars? We had a lovely flight attendant, wish I got her name. My toddler was freaking out on a very early flight back home. He was tired and couldn't get comfortable so he was crying. She picked him up an rocked him to sleep for me, wow, talk about 5 star service. As a parent, we know how stressful it can be to fly with young kids. The flight going to Florida he was amazing but the flight back, it was too early and he was cranky. Thank you to this flight attendant for saving the day.

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    Spirit Airlines - Ugh. Spirit terminal at FLL.

    Ugh. Spirit terminal at FLL.

    Spirit Airlines
    Spirit Airlines - How badly must one handle luggage to make this happen?

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    How badly must one handle luggage to make this happen?

    British Airways - airlines - Updated July 2026

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