Service technician very unprofessional. Not wearing a company attire or uniform should have been a…read moresign. Went in to fill a windshield ding. The technician attempted to fill the ding then ended up causing me to replace the whole windshield after what appeared to be incompetence. Taking my business somewhere else. I've had several window dings filled on my other vehicles. This experience did not look or feel right. Kinda shady.

Went to this place for a windshield repair because the Subaru dealer said this is their partner and…read moreUSAA uses them as a preferred shop. When I called after filing my claim the person who answered the phone said she knew she had seen it somewhere, USAA said they'd call me but am guessing that if I hadn't called I'd still be waiting. That said they were very nice when I took my car in and dropped it off. Asked how long it would take and they said two hours. I went home and then a friend and I went to lunch in Puyallup, went to a park, went to Starbucks and four hours later the car still wasn't done. That's a lot of difference in time. Aside from that little glitch, the work was professional, and there were no fingerprints or dirty spots in the car and I know they had to recalibrate the camera. Nice to have a brand new window on my brand new car

Had my windshield replaced today on my 2021 Subaru and was recalibrated. Bruce did a great job!…read more Done in a day and worked with insurance.

Yes, quick response , & friendly easy going customer service Shout out to Bruce and Austin for…read moretaking care of my project.

Booked a replacement windshield for my 2005 Honda Element…read more Oscar was the tech & did an outstanding job. He showed me areas of rust around the windshield( Car had been in an unreported accident). Oscar , at 1st couldn't get to our house, due to nearby Police activity, he kept trying & now have a new windshield which will serve me for years to come. Tks, G

Glass Pros is FABULOUS! I called several places and could not get a basic conversation which lasted…read morelonger than 30 seconds from anybody except Sonny at Glass pros. He helped me to better understand different qualities and brands of replacement glass, rules for after installation, offered BEST PRICING, and provided me with a NEXT DAY APPOINTMENT. I cannot believe I have been driving around for three years with a demolished windshield. Had I known it was this affordable and easy, I would have done this much sooner. Thank you Sonny for your honesty and integrity. I wish you all the success in the world with your business.

Dan and the crew at Auto Glass Solutions are consummate professionals. Their scheduling is fast,…read moreefficient, friendly, and pain free. So, too, is the installation process. Due to a run of unfortunate luck, my car has been broken into 3 times in the past 5 months. Two passenger windows and a sunroof broken. I was able to schedule appointments quickly each time and each time they came to my residence to install the new glass. They thoroughly clean up the mess, and everything looks as good as new. Highly recommended!

Auto glass solutions came to my workplace on January 25th, right on time and very professional. Did…read morevery clean. Work was in and out in no time at all. Best part of all it improved the wind noise that we were experiencing in the Subaru Impreza. My daughter is very happy with the quieter interior now. Can't say enough good things about this company. Will use them in the future for sure and recommend them to anybody needing auto glass repaired professionally and quickly. Thanks again!

I highly recommend skipping the big chain and giving your business to this local company. The price…read morewas comparable to Safelite. I was able to get the exact appointment date and time I wanted and he showed up to my house... no driving anywhere. He was friendly, honesty and prompt. I knew exactly what I was going to pay before my appointment... no upselling, no games, no corporate BS. Thank you!

I called 4 different auto glasses places about replacing the quarter panel window in my sons 2007…read moreImpreza- Three places said they'd need to order it. Two of them said the price would be $350-$425 and one didn't even give me a price, they said they'd need to order it from the dealer$hip. I have no idea it was this hard to replace! Sof said it would be $350 and they could do it that evening at my house. I honestly thought the guy on the phone must've misheard me and would show up with the wrong window. No one else had it in stock and this company did?!?! Yes!! Sof showed up, replaced this hard to find window and its been perfect since, no leaks through the fall/winter/spring. Easy and fabulous to work with. Highly recommend.

Amazing job! Quick response and great prices. Thank you Dorian!! I needed a new window as winter…read morewas coming and he was on time and knocked it out in less than an hour. Couldn't be happier.

the owner was quick, super considerate of our time and super friendly! I needed a last minute glass…read morereplacement and he wasted no time looking for the replacement piece and offering to see us as soon as possible! super affordable and totally worth it! he did a great job. Un negocio muy muy bueno, son muy rápidos e eficientes y muy amigables! tuvimos un problema y necesitaba remplazo de vidrio y el chico no gastó tiempo en buscar lo que necesitaba y ofreció ayudarnos lo más pronto posible! lo recomendaría mil veces! estamos muy feliz con su ayuda!

I found Auto Glass Guys after a quick Google search. Our Ford had a crack that spread the entire…read morelength of the windshield, as well as a couple of chips, so the entire thing was replaced. We also had a couple chips in the windshield of our Malibu that were repaired. I contacted this company via text (I should have just called) and it took a couple of days to officially get scheduled, after some back and forth messages. Once the tech arrived, he made quick work of replacing the windshield on the Ford. After 2 hours, we was finished with both vehicles and it only cost $1040. The tech was very professional,friendly and explained everything. Hopefully we won't need a windshield replacement/repair again but if we do, I know who to call!

Spot on timely service. Job well done. Couldn't have been happier with the job they did.read more

For about five months, I was driving with broken windshield, he recently contacted a few different…read moreshops. Cye from Novus auto glass was the only one that really explained me why I must put the right glass and calibrated after installation. I paid my own pocket for the glass replacement, but I'm super happy with the service and everything with this shop. Ali from the office really helped me with scheduling same-day replacement debt all took less than an hour, including calibration, I have watched the entire process, if guys are super professional, Austin and Cye installed it Absolutely perfect. The price is more than fair, highly recommended

During a really cr*ppy situation of my car being vandalized (quarter panels being shattered), this…read moreplace kept me at ease and stress free. Not to be dramatic but I've never had such amazing customer service where they provided the service needed and more. Offered water upon walking in, took me in first thing in the morning despite the flooding happening, cleaned up the shattered glass all over in the inside of my car, provided personal recommendations to other businesses for other services, and the owner himself helped seal off the edges of the windows out in the rain. Thank you so much for taking me in on such short notice and going above and beyond to help me with my situation. Hoping this never happens again but if I ever need any other sort of glass services for my 2 vehicles, I'll definitely be making the drive up from Renton. These guys are worth it. Happy holidays!

The road by my street is being repaved and while driving on it, someone threw a rock chipping, my…read morewindshield, called them that day while sitting in traffic and they got me in for a next day visit. When I arrived, she was pleasant and helpful answering any questions I had, the music in the workshop was blaring and I loved it! They did a great job with the chip repair, I ended up just paying cash so I didn't have to go through insurance making it easier, cost me about 70 bucks using my insurance cash discount, but without making a claim. You almost can't even see the chip anymore! I really appreciate that since directly in front of my driver seat. Zero complaints I was in and out within 30 minutes!

I have to say, I was a little disappointed with them after coming here just to leave with my…read morewindshield not working and all the sensors for pre collision, and cross traffic alert were freaking out. This happened for about two weeks which sucked, but the gal at the front was upfront with me about it, I just wish they could've fixed it right away. I brought it in for the second time in hopes that they will for sure fix this problem or else I have to go to the dealership they said. Well after 4 hours, Andrew called me to inform me that I was all good and they were successful in getting my windshield fixed with the OEM! I was so happy. When I arrived, Andrew wasn't at the desk, but to my luck when I walked out to my car, he was right there, he apologized for it taking it so long but explained to me that he wanted to ensure they did it correctly so I wouldn't have to go anywhere. That really meant a lot to me because Andrew didn't know I was frustrated that I had to come back in but he still went the extra mile to explain everything to me and how they fixed it this time. Andrew even gave me his card and said if my windshield gives me problems to call him and he will come out to me. That was awesome to hear too. Highly recommend.