I had a windshield replaced in my 2013 Hyundai elantra. The windshield is fine but there is a lot…read moreof wind noise at highway speeds. The reason is they installed some jobber moulding that does not finish the gap at all. I was charged fifteen dollars for what they call an elantra moulding. It is not a Hyundai elantra moulding. I went back to the service desk and told the person I hear a lot of wind noise. He asked me to describe the noise. Really . I have to replace two wind shields on two of my motor homes and you can be sure it will not be at that shop. I am a licensed auto body mechanic and have been in the trade for over fifty years . This type of work would not be tolerated in any body quality body shop.I would love to put photos on this site but am unable. I will be having another glass shop redoing the installation Doing this kind of shoddy work is shameful

Very fast and friendly service. Great people to deal with and very knowledgeable and helpful…read more Server was a lot faster than other glass shops in town . I would recommend it to anyone in need of and glass work that needs to be done fast , friendly and with great price.

Louis is old school. Deal is done on his words and a hand shake…read more Very personable and easy to talk to. Explains the work and the process. Very knowledgeable. Work excellently done and on time. Highly recommend.

We just had our new Defender fully wrapped. They did not miss a detail. I could not imagine a…read morebetter job. Ken and Louis were excellent to deal with and are experts in their field. Highly recommended and I will definitely go back in the future.

2008 Pleasure-Way camper rear door windows leaked. Took the unit to Harkul and they resealed both…read morewindows using the original glass - no problems. Bunty gave me an estimate based on photos I sent and the final cost was fair and exactly what he quoted. They were able to salvage the original windows to save me that cost and they were efficient and I was fully informed of what was done. I will go to them for window work whenever I need their professional assistance.

Excellent customer service by all! Went back twice already to have chips on my windshield repaired…read more I came 2 minutes before closing and they were still willing to accommodate me. Other places would have told me to come back another time. Deep gratitude! Lastly, they have the best price in town for chip repairs.

I came in from the highway where my passenger side window had exploded. They were busy but must've…read moretaken pity on us travellers because they fit us in right away. Fair prices and great people! Thank you for getting us on the road!!!!

Brought in a rock chip on two occasions. Both came back worse than when it went in…read more Had a windshield replaced a third time and it wasn't installed properly. Gave up with these losers and take all my business to an independent shop now.

Had rear wing glass replaced on an extended cab truck. Edmonton nort branch. Upon arrival I was…read moreinformed they had incorrectly ordered the tinted glass. They asked if it was OK. It was winter, so I agreed. They indicated they would need the truck for a minimum of two hours. I took a cab home and as it dropped me off , they called indicating it was done. 15 minutes. So I called another cab and returned to the shop. Cabs cost me $50 and I would have waited at the shop if they had been accurate with their estimate. Irritating and costly. Three years later today, I hear wind noise in the cab and discover the window latch has failed and my window is flapping free. I never opened the window. So I call there, they tell me to bring it over, which I do. There response is: this is not covered by warranty. Avoid the North Edmonton Crystal Glass unless you enjoy bad customer service.

We had the passenger window broken out of our Kia and they got us rolling so we could get back to…read moreBC . Thanks for your friendly and professional service.

I brought my truck in thinking my windshield issue would be something major. It turned out to be a…read morevery simple fix, and they took care of it right away at no cost. They were honest, reassuring, and didn't take advantage. Really appreciate the integrity--highly recommend.

Wonderful customer service. Have been dealing with them for years and they never disappoint.read more

Absolutely amazing service. The price was great. Every step through repairs I was receiving updates…read more(as per my request). The repair was completed in time as per initial schedule. The quality of the job was great. Thank you!!

After an awful experience with Craftsman Collisions / Distinctive Auto Works, I cannot in good…read morefaith recommend this company. In my opinion, they were inconsiderate and unprofessional, and I will not be going back. One of their employees broke my key fob and the company refuses to pay for a new one. To repair what they broke is going to cost an estimated $400 -$600, which is more than the cost of the wheel they repaired. If I hadn't gone here, I would have saved money. To top it off, they let my lights stay on and let my battery die, sent my estimate and information to the wrong person, and they did not wear masks when speaking to me in the business. On November 3, I brought my car in for a wheel replacement to Craftsman Collisions/Distinctive Auto Works. I gave my keys to a tow truck and they delivered the keys on the same day with the car to Craftsman Collision. The tow truck company and its driver attest the keys were intact when they handed them over. I have it in writing from the tow company owner that the keys were intact. I watched him use my non-fob key to move the car. He claims he did not use the fob key at all. On November 10, after paying for the work done at Craftsman and heading back out to my car, I found not only a dead battery (my car refused to start), but the broken half of my key fob on the side of my dashboard. They had given me my keys when I paid but neglected to tell me that the key fob was now broken, and that they left the other half on my dashboard for me. Whoever had last driven my car had left the lights on, killing the battery. They did not apologize for the delay and brought someone out to jump my car. They had said my car was "drivable" when I paid. However, I was not able to drive it out of the parking lot until they jumped it. I had to wait for 30 minutes for the car to recharge, which inconvenienced me as I was late for an appointment. Regarding the broken key fob, I brought it back to the shop and inquired why it was broken. The Manager for Distinctive Auto Works did not answer my question of if someone at Craftsman/DAW broke my fob. He did, however, say several times "you don't have proof we broke it". He asked if I had a photo of the keys before I brought them in. I said no. He said "then you have no proof." I didn't think to take a picture of my keys before I handed them over as "proof" they were intact. But who would think to do that? Is it my fault I didn't take a picture before handing them over? Is this the norm for service at Craftsman Collision and Distinctive Auto Works? Should I endeavour to bring my camera with me before dropping off my vehicle to ensure it's no worse than when it came in? In the end, the Manager admitted he would be willing to cover half of the cost of the labour and the cost of the part. I refused to pay for any of the key fob replacement, as I did not break the key. I do not have money to shell out for more repairs let alone hundreds of dollars of damage that I should not have to pay for. Also, if none of their technicians broke my key, why would they offer to pay at all? In my opinion, I cannot recommend this location for its concerning lack of professionalism. If you have no other choice, please take pictures of your vehicle and keys beforehand, as their Manager, will not assist you unless you have "absolute proof", as shown from my experience. Moreover, the Assistant Manager of Craftsman Collisions also initially sent my estimate - which had my personal information - to the wrong email. He did not apologize. Someone out there now has my information. Businesses should endeavour to keep their customers' information private and should take care in making sure they have the correct address. Careless behaviour of employees is not the mark of a professional, well-run business, in my opinion. Both the Assistant Manager and Manager did not wear masks while speaking to me, violating CMOH Order 44-2021.

Purchased some high end floor mats for my new F150 and Aero was fantastic! They worked with me…read moreclosely to get exactly what I was looking for and for a great price. Can't say enough good things about these folks! 5 stars easy!

We had such a great experience at Aero! We had tv screens put in the back of our head rests and…read morethe service was awesome! We went back again and bought our car mats there...best price and again great service!