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    Brite Maid Services

    2.2 (118 reviews)
    Closed 7:00 am - 7:00 pm

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    Services - Brite Maid Services

    Commercial deep cleaning

    Commercial move-in or move-out cleaning

    Commercial standard cleaning

    7 More Services

    Deep cleaning

    Maid services

    Move-in or move-out cleaning

    Regular home cleaning

    Post-construction cleaning

    Window pressure washing

    Window cleaning

    Brite Maid Services Photos

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    Recommended Reviews - Brite Maid Services

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    DeAndra J.

    Unacceptable service. Will not rebook! I contacted Brite Maids as a result of seeing a deal for them on Groupon. I spoke and booked with them directly because I was in need of a short notice appointment. I would give the booking part of the process 5 stars because it was simple, they fit me in the next day, and the gentleman I spoke with was helpful. This is the ONLY part of the experience that would get 5 stars from me! I did have to pay a higher rate than Groupon though because it was for next day service, but they still gave me a "discount" and the cost was still reasonable. Ok, day of...my appointment window was scheduled between 11am and 2pm. I coordinated working from home so I could be home when the cleaners came. 11am passes, 12pm passes, 1pm passes, 2pm passes...I received no phone call at any point as the window of my appointment got smaller. At 2:15pm I contacted Brite Maids and was transferred to the Manager of the cleaners. She proceeded to tell me that they were significantly behind due to their earlier appointments (ah, ya think?!). She said she could still send cleaners, but it may take another hour. I told her that I still wanted them to come because 1) I already paid for next-day service (and did not want 2, 3, or 4-day service :( and 2) I booked the service because I wanted my place nice and pretty before family came in town. She said she would send the cleaners and offer me interior oven cleaning to compensate for their delay. This was all after she proceeded to ask me AT LEAST FIVE times if I wanted her to send the cleaners and if I would let them in. Every time she asked I got more and more annoyed, because my first response should have been sufficient, but she kept asking the same question over and over. The cleaners did not show until about 345p and were in and out in less than an hour. For the most part I was satisfied with the service, however, I had to put a lot of things back in their place. This is a little annoying to me, because when I pay for cleaning services, I really expect attention to details from the cleaners, but maybe that's not everyone's level of quality. So you may ask why the "one star"...well that's because of my experience after the cleaners left. I opened the oven to find white residue left behind from their cleaning (see attached pictures). I was outraged! I contacted the company who told me the only way to make a complaint was via email. I did so, and no response for days. I followed up again and they said they offered me complimentary oven cleaning already, but could offer me 45% off my next service. I told them I would not be booking again because of my experience and that I would like a refund. I even sent them pictures of the state my oven was left in. They proceeded to tell me that based on the cleaners' report, services were provided as expected and that it was "challenging" cleaning my unit because they claimed it had not ever been professionally cleaned and the cleaners did the best they could given the state of my unit. Can you believe this?! I was furious. I have been in my apartment for a little over a year and have gotten professionally cleaning done at least every two months. In between those times, I personally clean my apartment thoroughly. Additionally, as a service at my apartment, we have a concierge service who "tidies up" our apartments and they always say how clean my home is. I couldn't believe how unprofessional and completely inaccurate Brite Maids was about my apartment. If it was such a challenge to clean my apartment, then why were the cleaners in and out in less than an hour?! I expressed my disappointment and fury with Brite Maids once again, and they never responded. Terrible, but lesson learned! I will never book with them again and I recommend that you don't waste your time!

    Dirt left on counter
    Jeffrey L.

    Very disappointed with the service. Didn't even clean the counter. Didn't vaccuum the rug. When I made a request they said any issue had to be done within 24 hrs.

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    6 years ago

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    5 years ago

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    8 years ago

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    3 years ago

    THANK YOU to the amazing Britemaid team! They transform our space from "mess" to "calm."

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    6 years ago

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    8 years ago

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    9 years ago

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    6 years ago

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    10 years ago

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    11 years ago

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    11 years ago

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    9 years ago

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    7 years ago

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    13 years ago

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    12 years ago

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    8 years ago

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    6 years ago

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    8 years ago

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    14 years ago

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    13 years ago

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    6 years ago

    Wouldn't even redeem my Groupon to clean an empty apartment. Wanted to charge me $89 for a one bedroom without furniture.

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    9 years ago

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    Page 1 of 3

    Ask the Community - Brite Maid Services

    Review Highlights - Brite Maid Services

    Silvia and Roberto did a great job at meeting my last minute request to schedule and worked with me.

    Mentioned in 8 reviews

    Read more highlights

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    Progressive Cleaning - Rude response

    Progressive Cleaning

    (299 reviews)

    I've used Progressive a few times for a one-time clean. Easy and quick to book. They have always…read morearrived on time and have done a truly thorough job, taking care and paying attention to the details. I highly recommend.

    We booked recurring office cleaning services with Progressive and had an extremely poor experience…read more Multiple teams they sent were unprofessional, rude, and did not clean properly. When we raised concerns on several occasions, the attitudes of some team members worsened rather than improved. During subsequent visits, staff made condescending and inappropriate remarks, creating an uncomfortable work environment. There was also an incident of petty theft that was caught on camera. When we confronted the company, the item was returned, but no meaningful action or accountability followed. On multiple appointments, teams arrived and claimed "nothing needed to be cleaned" and attempted to leave without performing services. It became clear that the company did not take our concerns seriously or care about maintaining professional standards. Overall, this was a very disappointing and stressful experience, and we would not recommend this company for office cleaning services. (Update) And they are lying. I have many emails showing proof of theft and the team acknowledging the theft, of the conversations with the team of them returning the stolen items. These guys are scoundrels. Wow, I am not surprised , I also encountered very shady behaviors from their team during the work. If you do decide to give this company a try, please be careful.

    MK Cleaning Services

    MK Cleaning Services

    (233 reviews)

    Columbia Heights

    MK cleaning services was amazing! They were extremely thorough and I even received photos of their…read morework since I wasn't at home. It was easy to book and the person who I spoke to throughout the process was very helpful and prompt in their responses. The price was great for a whole 3 bedrooms house plus bedroom clean and appliance clean, all being $280. I was very happy with MK cleaning services and I would recommend them 100 times over.

    And just like that, I'm a total believer in hiring a home cleaning service! I had resisted doing…read moreso for years - felt like a luxury or extravagance I didn't need. But I took the plunge now that I've retired into a 3,100 sq. ft. home and just found the upkeep too exhausting. MK Cleaning Services to the rescue! I hired MKC for an initial deep clean just to see if I liked it and the 2-person team they sent knocked it out of the park. Three full hours, doing an amazing job and being very respectful of my home. Their thoroughness was so impressive - they even washed down ALL the kitchen cabinets and cleaned the popcorn machine in the party room! The floors were wet-mopped; every area rug and carpet vacuumed - my house looks and smells amazing and I will be hiring MKC for monthly cleanings from now on. (I learned a lesson - DON'T empty your trash before they come, because they'll empty it again even if there's almost nothing in the bin.) TIP: Having GoogleTranslate on my phone turned out to be immensely helpful for giving instructions since my crew's native language was Brazilian Portuguese. You won't be disappointed with MK Cleaning Services!

    Brite Maid Services - homecleaning - Updated May 2026

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