Went for a late lunch at this place. The food was decent and fine but the service was atrocious. They had multiple tables that weren't bussed in a timely manner and service was very slow. read more

Brio Italian Grille - Braised Beef Casarecce - Italian Near Me - Lyndhurst, Ohio

Pretty average Italian American restaurant. There isn't anything special about it. The food wasn't bad and the service was alright. The restaurant was very large and also pretty empty when I visited. It's an okay place for a meal but there's definitely better options out there. read more

Brio Italian Grille - Sausage pepperoni and ricotta flatbread - Italian Near Me - Lyndhurst, Ohio

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When sitting at the bar I usually have a good experience and conversation with other solo diners. I wasn't disappointed. Had a glass of happy hour white for $5 and a full meal off the regular menu. It was delicious and their freshly baked break was amazing. Everything was yummy and my bartender knew the menu! Enjoy! read more

Brio Italian Grille - Pesto Primavera - Italian Near Me - Lyndhurst, Ohio

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It's about 8 o'clock on Sunday. Just got finished eating at Brio Italian Grill in Legacy Village. I ordered the chicken Milanese. It appeared to be overcooked and wasn't that warm., So I wonder if it was something they prepared for somebody else and send it back. I haven't been here in a while so I figured I'd try it just to see if it has changed. The food here is really bad. It has been for a long time. I would've it back, but I didn't want to take a chance on some type of revenge I've probably been to this restaurant many many times over the last 20 years. I am still reminded why I should never come here. The food here is really bad. Today is my last time ever coming to Brio. read more

Horrible! Went for Mothers Day. If you need a reservation why would you not have enough help to cover the patrons that you know are coming? The food was horrible. My stuffed French toast was uncooked. The eggs and ham were over cooked almost to burnt. They ran out of coffee mugs and the patrons were using styrofoam cups. Terrible! I will never eat there again! read more

dont... if youre thinking of doing it, because it looks good in pictures.. just dont. at first walk in its pretty empty, we thought it was closed i guess that shouldve been our first indication. its just not fresh food. not italian at all. kind of a tease. the waiter was friendly though! read more

The standards at Brio have fallen exponentially. Burnt inedible chicken. Will NOT be returning. read more

Brio Italian Grille - Chicken Milanese - Italian Near Me - Lyndhurst, Ohio

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FOOD WAS HORRIFIC! I would never recommend this restaurant they need to fire the cooks !!! I tried 3 different meals and all three were horrible as well read more

The staff is courteous but they should be working in an aroma shop. It seems they rather o.d. in cologne and in perfume. The food was an average at best and very overpriced for the lack of quality. read more

Very bad service route manager, and the food comes cold and we are waiting for everyone for serve our table I don't recommend anyone go read that reviews-and the stars read more

We had to get out own utensils. Before that the bread that was brought we had to use the bread itself to get any butter on it. Service was very slow. We ordered 3 flat breads. 1st came out (way too long) sherray said the other 2 were coming 15-20 minutes later they arrived and 1 was not even cut. I had to go get it cut, Sherray took her time bringing it back. The bread that sherray said she would bring came way after the flat breads finally arrived. It's not like they were busy..I counted 4 tables. DON'T WASTE YOUR TIME.. GO TO THE CAPITOL GRILL OR CHEESECAKE FACTORY. I gave Sherray way to good of a tip for the service recieved. read more

Food was substandard. Service was awful. No focus in us. Amazingly bad in everyway!!!!!!

Was just alright. We have a reservation but took 10 min to get seated and were stuffed in a booth with bright lighting. Rigatoni is normally my go-to but these noodles were weird. They forgot the mozzarella on the chicken caprese and our calamari was mostly just crispy scraps :/. Ravioli was a hit though! read more

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Ask for Dominique. She makes really tasty cocktails and mock tails. Also made sure my food came out just the way I liked.

Walked in and waited 15min before anyone even acknowledged I was there. Never even came back to take my order and I left.

Overall I had a pleasant experience here and the food was very good. I arrived just before the dinner rush I suppose because when I went to leave the place only had one group sitting at a table but people were waiting 15min+ to be helped at the door to be seated. I'm not entirely sure what that was about but I couldn't help but feel bad for them because the gentleman that I think was the manager would look directly at them but go on about his business walking around as to not even be near the front. However this rating is based off MY experience at the time. I took a star away because when I arrived it was pretty slow and empty yet the bathroom was not stocked with any paper towels etc. to dry my hands which I found a little ridiculous considering that should have been checked well before opening and any crowds show up. read more

Brio Italian Grille - Pasta alla Vodka - Italian Near Me - Lyndhurst, Ohio

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Good food and good service. Ambiance was very relaxing and chill. Wait wasn't long and I enjoyed my experience.

0 stars if i could. This place only has two cooks working in the back and one poor server that has to carry the weight of the whole restaurant and angry customers on her back. Shame on you, Brio for putting your employees through this! We waited an hour just to get our appetizer. Thankfully we had good company but left before they could make us wait any longer for dinner. read more

There are many things I could point out about this place, but this review would become too long. I put this lousy dining experience squarely on the manager. The place was filthy. Throughout our 2.5 hour visit, there were at least five tables covered in dirty dishes the entire time. I watched the manager stroll past them all evening as if he didn't see them. Very slow service. From getting a glass of water to getting desert, everything took a long time to get. My wife asked for extra sauce (because her pasta was dry because it appeared to have been under a heat lamp for a while), which didn't arrive until the meal was long over. The food was just okay. We were told that the tiramisu was made daily....then frozen. The server said the reason it took half an hour to get it was because they needed to defrost it. In the end, it was mush and inedible. We won't be going back. read more

Brio Italian Grille - This was our view during our entire visit. Filthy. The manager walked past this at least ten times. - Italian Near Me - Lyndhurst, Ohio

NO STARS IF I COULD. Arrived at 4:30PM and our waitress promptly took our drink order at 4:35PM. Drinks arrived at 5:17PM. The dining room was empty. There were 2 men at the bar and the Bartender (female). I asked our waitress to send the Manager over, who was cooking in the kitchen. He arrived and we had a polite conversation; he understood because he said, "she has been talking to those 2 men at the bar." I said, and you permit that? He said that she has been a problem and he is going to cut her hours. I said, her poor service is a reflection on you. If you know she is a problem, then fix it. read more

Hostess and server were as nice as could be. Unfortunately, Brio attempts to also serve food. The quality of the food compared to the price makes this a very bad value. Long wait time for basic Italian food wasn't a result of careful preparation. Burnt and grease made two of the three meals go uneaten. Discounting the bill doesn't make me want to go back but it was appreciated so that is why you got two vs one star. Not sure what happened as a few years ago I thought the food was much better. read more

Great service and amazing food. We had a fantastic time. We will definitely be back. I will request seth again when we return. He was fantastic. read more

waited over an hour for our food and we even ordered right away. Our waitress was too busy collecting tips before she served us.

My husband and I went out for the weekend for our 4 year anniversary and came in and sat at the bar for a drink. The bartender was extremely rude. Made us feel less than him. I would never suggest this place. So disappointed read more

It's a nice atmosphere and the service was pretty good but I would not recommend the Lasagna! It was basically a cheese soup and I couldn't get through half of it. It was hard to locate the minimal pasta and beef in the entrée. I've been to Italy a few times and that is NOT what Lasagna is supposed to be. I've had better frozen lasagnas then that. Sorry. read more

Brio Italian Grille - Lasagna from Brio in Lyndhurst Ohio - Italian Near Me - Lyndhurst, Ohio

Our servers Sherray and Dominique were very attentive and polite. We never had an empty glass and all asks were fulfilled immediately. It was a lovely experience for my husband and I. read more

We went to Brio in Legacy Village to visit with family. We had a party of 8 and it was an absolutely horrible experience. The two main problems were with service and the food. In terms of service, we waited an hour and fifteen minutes before our food was delivered to our table. In that 105 minutes our waitress came to our table about 5 times. She never took our drink order, she never refilled our bread, she never apologized for the delay. When asked about the delay, she quickly blamed "the kitchen". At one point during this 105 minute wait she spilled a glass of water on the table. She carelessly sat down the water, while simultaneously walking away. Seeing the spilled water she stood there spellbound for about 30 seconds. The spell was broken when a member of our party asked, "Where would you like for us to go while you clean it up?" During this 105 minute wait, we asked for help from 2 hostesses and a manager. None of them were helpful. In terms of food, when it finally arrived it was cold. Only 1 person sent her food back to be warmed. Most of us were afraid of never seeing it again. I was also concerned with the carelessness of how the food was handled. When the food arrived, the waitress announce the dish while the food was just inches in front of her face. It bothered me that she was talking over the food. Similarly, during our long wait we observed a set of meals by the kitchen waiting to be picked up, while the manager and other workers talked over the food. The coup de grace was the bill. I was trying to determine how to handle the tip, when another member in our party pointed out that 20% gratuity was added automatically. It's good that Brio got it yesterday because they will never see another dollar from me. read more

Waited over 15 minutes to not get greeted by our waiter who walked by our table 4 times. He was then pointed out to us by another waiter but didn't even come over when that waiter went to him. Left after 15 minutes to go elsewhere. read more

Wow not what I expected they call this an Italian Grill yet nothing is grilled , they sat us by the bar so that meant the bartender had to be our waitress which would have been okay but everything was extremely slow super slow service . The meat in the lasagna was unidentifiable if you want to call it lasagna at all it had two layers , I would not recommend . The bread that came with the meal again was unidentifiable it was not Italian bread if looked like wheat but it had no taste , for this price it should have been a lot better . read more

Arrived at 5:30 pm and the place was empty which isn't the best sign. Decor and ambiance were beautiful and inviting. Service was average. We tried the pepperoni and sausage flatbread which was well done and bland. Cacio e pepe gnocchi was mooshy and bland. The pasta brio had a nice red pepper flavor but that was all you could taste even with all of the other ingredients. Very pricey for the quality of food. Many other great Italian places in the area to choose from. read more

I went to Brio on Sunday afternoon for lunch. When I called from outside to join their wait list, I was told there was no wait list. After struggling with other restaurants who had wait lists over an hour I was relieved and said okay. I should have known better! I was seated immediately. Made a drink order while waiting for my guest to arrive. We waiting way too long for soda drinks and water in a restaurant that was mostly vacant. I had pasta Brio where the chicken was severely overcooked and the pasta was severely undercooked! I asked for parmesan cheese, it was the ground stuff not freshly grated. At these prices, seriously!!!!! The salad was okay but needed some seasoning and had no dressing. Overly expensive, polite but extremely slow service, points me in a different direction. I will never patronize Brio again! read more

Do not recommend they noodles , very dry and not cook all the way . I love the patience with my kids , They took it very easy would not recommend coming here for something special read more

LOVE this place! It depends on what you order but im a foodie so I know what sounds good lol. I have great taste lol! The tiramisu is FIRE Great drinks! My fav is the espresso martini. Overall good place!!!!! Also it depends on preference. I believe they have a good variety to choose from! read more

The restaurant was basically empty. It took at least 15 minutes for someone to take my to go order. It took another 30 minutes to receive it and another 10 minutes to pay for it. I ordered lasagna was worst than horrible. I'm really surprised that this place is still open. read more

The food was amazing and the service was great! My friend and I decided to try something new to us and we're so glad we did! We will definitely be coming back! read more

Brio Italian Grille - Tiramisu - Italian Near Me - Lyndhurst, Ohio

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Our server was fantastic at Brio. We enjoyed both of our appetizers. We had the bruschetta sampler and spinach and artichoke dip. However, our entrees left a lot to be desired. My lasagna (pictured) was sitting in a puddle of grease and tasted like those rectangular sausage pizzas you would get in grade school. I would have actually preferred to eat the rectangular school pizza over this lasagna that we paid $18.99 for. We likely won't be returning to Brio any time soon and will support more local Italian restaurants. read more

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Brio: a noun in romantic languages, meaning "vigor." Also.... Brio: a noun in Cleveland, Ohio, meaning "restaurant with terrible customer service and poor follow-through when they screw up your order." If I could give this place zero stars tonight, I totally would. I placed an order on Yelp for 7 items--2 of the exact same salad, one flatbread, and 4 diet sodas. The restaurant was only a few blocks from the hotel. When the food arrived over an hour and 15 minutes after I ordered it, the delivery person was missing one salad and the Margherita pizza was so stone cold, the tomatoes were crispy! Calling the restaurant to report the missing order resulted in a rude hostess telling me what the manager would say...but never actually giving me the manager. Thankfully the GrubHub team (Thanks, Wayne!) was much more helpful and refunded my money for the crappy service, cold and missing food. #NoVimNoBrio read more

Service is bad. Waited an additional 30 minutes for a to go order. Told me they had a party they were working on and that's why they started making my food when I got there. I would not recommend. read more

Can someone tell how/why the Lobster and Shrimp Fettuccini pasta went from $26.49 to $35.99 in two months? There was barely any lobster in it when it was $26 and then you go and raise the price $10 SMH. This will be the last time I order this dish. All I can say is check your prices before you order because they probably have increased since you last ordered. read more

Brio Italian Grille - Orders placed on 11/29/21 and 1/31/22 - Italian Near Me - Lyndhurst, Ohio

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Crappy Service these people do not know what the hell they are doing. Antonio is a horrible manager. He thinks the customers are not right and he's the only one that's right I understand there's no perfect human beans out there but guess what you're not restaurant service industry you're supposed to do it as bright as possible, I order three items you fucked up to go figure you fuckers. read more