Our family would like to thank LifeCare Home Health & In-Home Services for the abundant kindness,…read morecare and concern they provided to our Bidinskay Yulia. Your jobs and the services you provide are challenging. Not everyone is cut out for that line of work, but we would like to commend your organization for putting together a staff to be very proud of!

Everything started off fairly well. A nurse(?) from Lifecare came to our house and showed us how to…read moreadminister IV antibiotics (3 times/day). Then for the next 5 weeks a different nurse came out first twice a week and then once a week to change the dressing and just check up on things. All went well until the course of antibiotics was finished. The nurse was supposed to come and remove the PICC line on Wednesday (February 22nd). First there was a miscommunication between Lifecare and the doctor. The doctor's office claimed Lifecare was supposed to contact them to get the order to remove the PICC line; Lifecare claimed that the doctor was supposed to contact them. In whatever case, the doctor's office contacted Lifecare on Wednesday afternoon to authorize the removal of the PICC line. But now, Lifecare is unable to find a nurse to remove the PICC line and they have stopped communicating with me at all. I have no idea if or when I can get the PICC line removed and in the meantime I am breaking out from the tape keeping the PICC line in place.

Father was placed here for about 2 months to recover from a hip surgery and other procedures to…read moreimprove circulation and healing... and It's a decent facility as far as these go. Room is larger than most hospital rooms and has a nice setup with a mini-fridge like a pretty large dorm for 2 people. Dad was chillin like a villain. Food is better than the local hospitals or the crappy Citadel and their level of care was good to my Dad... he like most of Boomers... was annoy af most of the time and they handled it well Note: their idea of PT is not as solid as an outpatient therapy location... dont expect that level of service.

My mother was in Hospice at Brandel till about a week ago due to her passing. I would like to point…read moreout that during her stay that the majority of the staff showed a great deal of care and empathy so she could feel comfortable in her final days. Almost all those who cared for her when I was present did so in a very professional manner upon my observation. Overall I feel it is an excellent facility though I do have a few questions. I noticed that there are not any cameras there. One morning when I arrived earlier than usual and there was a situation I found alarming in my mother's room so I approached the only staff I saw present at the time to alert her. The staff member did not seem happy that I pointed what I saw out and was belligerent. I wanted to report this yet when I tried I was told that the staff member said I invaded her personal space which I didn't and that there were witnesses. Actually though I never invaded her space and since her and I were the only ones in the room I don't see how there could have been witnesses. Saying this though highlights the fact that if there were cameras it would allow those in charge to see what really happened. Safety inside and outside of facilities like this is important for many reasons.

I'm sorry to say our experience with Whitehall was not a good one. First, the facility is dated and…read moreis in desperate need of repairs to the walls, and it needs to be painted. I only mention this since it's the first impression you get when you go into the facility. The good: the people working there in skilled nursing, physical, and occupational therapy seem to truly care about the patients. There are two main problems: (1) the food is awful, and (2) they don't have enough staff to support the patients. We were there with an older relative who had a knee replacement. She was not able to, or supposed to get up on her own and even needed help to go into the restroom. While we were there the first day, she hit the call button and we waited so long for someone to come to help her, she almost soiled herself. I had to go out of the room and find someone who could assist. The first night she was there, again she hit the call button for restroom assistance. Again, she waited to the point where she got up herself. Of course, someone one day out of knee surgery shouldn't do that, but it was that or soil herself so she got up. She made it to the restroom before she fell, requiring a trip to the ER. The next day, we talked to one of the therapists who explained they had someone call in sick the day before, requiring the facility to move someone off of our floor to a different one. This left her the only person monitoring the patients on our floor. They couldn't keep up with the patients. The next day, we spoke with a manager who contradicted the aide saying she didn't know why we were told they were short staffed and said they weren't. That was when I realized we couldn't rely on them to take care of her and decided she should be moved back to her assisted living facility and hire skilled nursing and physical therapy. I cannot in good conscience recommend Whitehall. I see similar comments in some of the other reviews, which I should have read before placing her there. I am terribly disappointed and even though moving her and hiring the help ourselves was much more expensive, I couldn't keep her in a facility where I couldn't count on the care. Oh - I gave them three stars rather than one or two because of the quality of the therapists. If they weren't good, my rating would have been much lower. Also, I see enough pictures of the facility posted that I didn't think I needed to take any. The ones posted by reviewers are pretty spot on.

I highly recommend Whitehall and especially appreciate the office experience and support we…read morereceived as we helped navigate the kind of services needed to help our mother find skilled nursing care. After our mom fell, we knew that she would need nursing care but we also knew she did not want to live in a nursing home. Whitehall was the perfect place to have her stay as we determined what she needed. Between the physical rehab and care she received there, and the assistance we were provided to manage the insurance and in-home nursing care, we could not have had better care. Caring for parents is so difficult and sometimes it's necessary to take a pause and get the best information possible from people with experience. We are ever so grateful!

I got an evaluation done yesterday and they said they were going to send me an email with the…read moreconfirmation that I finished it. Well I haven't received an email(keep in mind that this is for court) and so I called today and they had the wrong email in the system under my name. it was a completely different email. So they sent my personal information to a random person and on top of that they can't send the information to the correct email because it's already been sent. They just don't care here I had a man over the phone with a I don't care attitude to the situation.

I recently left Suncloud Health at the end of October after 30 days. I never thought leaving a…read moreresidential program would be so bittersweet. I came into the program with absolutely no hope for the future or idea of who I was, unable to function on a daily basis or even leave my bed. I was defeated, running out of options and hope that I could possibly feel even a tiny bit better. I had absolutely zero faith that Suncloud could change how I was feeling and how I had felt for 24 years of my life. On my first day, I was met with the warmest and most welcoming milieu of individuals, peers and staff, who were also working through their own personal battles. The community was a crucial, if not the most important, aspect of my time at Suncloud. I never once felt judged, instead encouraged, to be vulnerable, honest, and real with peers and staff. They have a rotating number of highly trained and educated staff who are attentive, intelligent, caring, and compassionate. Their staff go above and beyond to ensure community members are heard, seen, and constructively challenged. Programming is intensive and comprehensive, providing important insights from staff and peers. Facilitators and staff at Suncloud are constantly ensuring that everyone in the room feels heard, seen, and comfortable. We were encouraged to participate and apply the material to ourselves while also maintaining awareness for our peers processing as well. Vulnerability was wholeheartedly celebrated and accepted. While doing intensive and often draining work for majority of the day, there were also ample opportunities for recreational down time as well as aspects of programming like experiential cooking, walks, yoga (and Minnow!), weekend outings, and art therapy that allowed us to stay engaged while having a bit of a break. I cannot recommend this place enough. For that depressed, hopeless and lost person I thought I'd always be -- I am forever grateful that I don't feel like her anymore. I would not be where I am in my healing journey now without my time here. This all would not have been possible had I not came to Suncloud. We all grew together. Thank you, thank you, thank you, especially to Monica, Tee, Ashley E., Bree, Kara, Happy, Zoya, Nana, Kiana, Dr. Dorothy, Nurses Jen, Gretchen, and Sonja. I appreciate all of you and will be forever grateful for the impact you've had on my life.

Amazing team, amazing care. I felt safe to be vulnerable and had a life-changing experience. Food…read morewas great! Jen the nurse is AMAZING so is Liz! Reason I'm rating it 4 stars instead of 5: nurse Julie was an absolute nightmare. She was awful, old school, and had no right being a nurse in a mental health facility. The BHS's were amazing, except for Robin. She was okay but sometimes Robin didn't really pull her weight, and seemed uncomfortable with dealing with patients at times where it was necessary. The last reason is how the company treats the employees. When you live somewhere 24/7 and you see the same staff everyday, they don't need to tell you how stressed they are. You can see it. I don't know what they aren't doing for their employees, but it was noticeable at times. One staff member had a breakdown during work, another fell asleep in their chair during lunch. They should be treating their employees with the same mental health concerns as their patients, especially since employees of mental health facilities and rehabilitation centers sometimes are recovering themselves. Some other things I feel is necessary to mention: The courtyard in the pictures are unusable, the doors do not open. There is a large art area and bean bags along with more couches in the lounge. It would have been nice if they scheduled in an hour nap somewhere in the day. Sometimes if there was a nurse (Julie) they wouldn't necessarily let you skip a therapy group so you can nap unless you were doing really terrible like throwing up. We need to sleep to be able to heal. Oh and I almost forgot, Nikita. She was not very nice. She would take her stress out on patients. I'd rather her be a speaker and tell us of her life as opposed to her having Karen energy and starting fights with patients. Rena is awesome, David too and Fernanda. Kelly, the therapist NOT BHS, lacked empathy. Sometimes she was great, and other times she was not. She struggles with reading the room. She would say things and then everyone would roll their eyes. Jose is so cool like if Jose was working I knew I was going to have a great day I miss it here. I really do, despite all the things that made me choose 4 instead of 5 stars. The people, the friendships. I came out a different person, we all did.

The staff here are absolutely outstanding. They are so kind and caring. Beata gives the best…read moremassage I have ever had. I highly recommend Just Be Fit. They are 10!!!!!

Aaron Unger, for me, performed a miracle. I had BPPV which consumed every minute of my life. Within…read more3 sessions the dizziness cleared and he had located it's likely source - really tense neck muscles - and through maneuvers and decompression - completely relieved all symptoms. I have my life back thanks to Aaron. I cannot recommend him any more highly. Simply the best.

Not sure why but my back started hurting so bad it was difficult to even walk. After a week of…read moreicing and Advil I went to immediate care, where I was referred to ortho, and after a virtual consultation was given a script for physical therapy. I've had a few sessions here so far and it's been going well. I've worked with both Lesley and Neil and they've been quite helpful. After my first visit I felt remarkably better, and the two visits since have continued to help. Everyone I've interacted with has been very helpful and friendly.

Like anyone else, I headed straight to hospital when my uncle got hurt or sick. Hospitals having to…read morecare for so many people and wait times, it was hard. It was even tougher when I was out of town. I've always felt sorry to my uncle since I couldn't be there for him, when he needed me the most. While trying to find alternative ways to take care of my uncle, I found this home healthcare service called, 'Primus.' I was skeptical at first since it's not me who's taking care of it, it's a 'service.' I've met John, manager of Primus, and Diane, the care giver, to discuss how my uncle will be taken care of... It looked simple on paper, but the 'real' services that they provide, it was better than expected. I couldn't tell the difference at first but a week or two later, I saw it. My uncle's got healthier and happier. What I wanted for my uncle, Diane and Primus team took care of it. I'm looking forward to how well my uncle will be. I'll write more later...

My mother is under the care of Primus Home Care for the last 3 years now, and I feel that my mother…read morewouldn't have made this far without Primus. Both case manager and caregivers are very caring. I will definitely entrust them until the last day of my mother. I recommend them without reserve!!!

I've used this group several times for post-surgical therapy on both knees and one foot. David Kim…read morehas been a huge help. I've seen other physical therapists and David has been a stand-out in terms of both hands-on and exercise therapy. He knows exactly how to 'make it right'.

David Kim has helped me greatly over the past three years. 2016 he helped cure my Vertigo…read moreinvolvement with dedicated, focused, and regular treatment. It worked!!! In 2017 he also offered exercises and treatment for a stiff neck and shoulder muscles. In those instances he was enthusiastic, highly motivated and devoted to curing my disability. And, it was successful and I was able ro pass my DMV road test. Lastly, this year, 2018 he and his team of two other Athletico therapists worked diligently over four summer months to help cure and alleviate pain in my leg, ankle, and knee due to a fracture and lymphdema. I would whole heartedly recommend David Kim, RPT to anyone seeking relief and dedicated physical therapy treatment.

I am an intensive care trained RN, who was in need of home health nursing and physical therapy…read morefollowing a prolonged, serious illness and hospitalization. I was both surprised and very pleased with the quality of nursing professionals at Northern Rose. The CEO is intensive care trained, as was the RN she sent to my home. Both were insightful, smart, and so helpful with suggestions regarding my plan of care. The physical therapists sent by Northern Rose were so very much more helpful than the physical therapists at the "rehab" center I was recently discharged from. I progressed more in just a few sessions with them, than I had during several weeks at the center. I would highly and enthusiastically recommend Northern Rose Home Health services to anyone I care about, they were wonderful!!!

Northern Rose has provided nursing and physical therapy for my mom. They were very professional and…read moreknowledgeable. I would highly recommend them.