BEST REFI EXPERIENCE EVER!
I wanted to make sure Jason Copeland was recognized for the work he recently completed with my recent refi. I gave him an honest 5 stars. It should appear on Zillow soon.
If you are anything like me, you get skeptical about a rating that has 5 stars across the board. I mean seriously, everything went perfect? Well from start to finish, I have to say that my experience working with Jason at BrightPath Mortgage went that well. Just to offer some background, I had been shopping streamline mortgages since I am upside down in my current mortgage. My current rate was 5.5 so I needed a significant enough drop in points for it to make a difference. My goal was to do a refi, get a better rate and save about $200 per month. The first lender I went through was Discover Home Loans. They told me based on my 681 credit score, they could only offer me 4.625. Not happy with the rate, I continued shopping. Ran into Quicken and they offered 4.25 and said it was based on my credit score. Well the lender was a fast talker and wouldn't produce any of the promised lender credits anywhere in writing.
Still not comfortable with Discover or Quicken, I stumbled upon BrightPath and lucked up with Jason Copeland. By now I was pretty knowledgeable on what lenders required as well as what terms I wanted. From the very start, Jason and I gelled extremely well. The thing that got me with Jason was that he didn't ask what rate I had previously been offered by the other lenders. He told me what todays rates were and gave me the option of taking a 3.87 with a little about $1500 in closing cost or a rate of 4%. I decided to take the 4% and only had to have $450 for closing. Brightpath paid over $2100 of my settlement charges (also in writing on the GFE) which helped in a major way! The $450 that was required for closing would be returned to me from my escrow account from my current lender in 3 weeks.
Jason was very helpful in easing some of my initial concerns when I first called him. I was concerned that since I just contacted him on 10/28, it would be impossible to close before the end of November. The last thing I wanted to do was pay November's mortgage. He told me that he will have my loan closed in approx 2 weeks. When I went back to withdraw from Discover, they tried to cast all kinds of doubt in my mind about Brightpath and told me there was no way it could happen quicker than they could close. Yes, I was skeptical a bit but I went with my first mind. As a consumer, I have dealt with some crooks but I have to say Jason never blew smoke or fast talked me. He responded within moments if not hours of my email and for the most part picked up the phone each time I called him. If I didn't catch him, he always got back to me within a reasonable timeframe. Not once was I ever left wondering what was going on. Jason is the kind of professional that I love to work with. I am a project manager by profession so I am all about deadlines and follow through. My role hinges on keeping people informed. Needless to say, it has carried over in my personal life which can be a good and a bad thing sometimes. I know that I gave Jason more than what he needed and he did the same as he looked out for me during this entire process. So at the end of the day, Jason made it possible to get me a rate of 4%, which brought my mortgage from $922 to $707 ($215 savings per/mo) and my next loan payment is not due until January 1st. I can now double up on my second mortgage which was killing me. Jason also set me up with a wonderful closing attorney named Ty McCain. It took me about 15 minutes to sign off on all my paperwork because Jason took the liberty of going through the settlement paperwork prior to the closing.
So if you couldn't understand how the 5 stars were calculated, hopefully you do now. Don't waste your time with other lenders if you don't have to. Jason will give you the real deal upfront and save you a bunch of wasted time. Not saying you should shop around but just know, you'll get the BEST working with Jason in terms of fairness, professionalism, knowledge, follow through etc. I highly recommend him to anyone seeking to refi or purchase a new loan. He can be reached at 770-238-1503. I am also a verifiable customer so if you need to reach me, you can also find me on www.zillow.com. read more