Cindy was amazing!! She is very creative and a beautiful artist that helps you find any wardrobe…read morepiece for any occasion that you may need. Highly recommend!!

The store is filled with vintage treasures for all occasions from different eras - sleepwear,…read moreformal wear, leisure wear including Hawaiian muumuus. Also shoes, hats, jewelry, and costumes. Don't miss out! This is a very special shop with a charming owner who was incredibly helpful. If I lived here, I'd be a regular!

What a cute store! They carry such a great variety from Kendra Scott, Brighton, and plenty of Tech…read moreinspired clothing!! It's a must to stop by when in Lubbock!

J. Hoffman's is exceptional. I didn't realize that Lubbock had such an extraordinary store. It…read moredoesn't surprise me that they have been in business here continuously for over 50 years. Although I realize that I'm nothing special, when I walked in the ladies made me feel as though a king had arrived. They are quite poised with each of them demonstrating a beautiful, sweet demeanor. If you're a male, they will offer as much help as you might need in choosing something special for your wife or significant other. Their eclectic inventory is of exceptional quality and appeal. After I had purchased the item that I had decided upon, it was placed into a very attractive gift-bag with pink tissue paper neatly placed on top. It's easy to give J. Hoffman's a 5-star review, but I wish that 10 stars were an option. They would deserve every bit of it.

Just bought a few items,.. decided to return after 15 minutes,..no return on my debit..only…read morein-store credit or exchange...Bad business....15 minutes and it's your for life..small sign in black and white..say so that you can't really make out at desk ..Never again

I love this store!! The girls working there were so sweet and personable! So many cute things! I…read morewill be back!

I've been in here maybe twice but this last time I was greeted the second I opened the door by an…read moreolder woman behind the desk and a young girl and asked if I was looking for anything particular. I told them I was looking for a floral head piece, they told me they didn't have anything of that sort so I said ok and the young girl gave me some recommendations and the older woman before the girl could finish goes, "Okay bye!" She said it in a way that might have seemed nice but more in a negative demeanor. I felt like I was shooed out of there. Not happy with the customer service at all. Please give your customers a chance to walk around the store before telling them BYE. Even though I was looking for a a certain item, doesn't mean I wasn't in the mood to shop. You definitely lost a potential customer that had money to spend.

Store has really turned around with new management. The environment is welcoming and the girls are…read moresuper sweet. They carry sizes small- 3X with a variety of clothes for younger girls and older women. Prices are reasonable for the quality of clothes you get. They often have 50% and 75% off select clothes too which is great!! Shoes include brands like yellowbox, corral, and corkys. You won't regret going in!!

This is my favorite place to shop in Lubbock. They have a carefully curated selection that is…read morealways fresh. It's a great place if you're looking for clothes with true elements of design and originality (and not interested in wearing shorty shorts or leggings with oversized tshirts). It's boutique pricing, but im willing to spend money here because I love the fabrics and the clothes don't fall apart in the wash.

Although I didn't find anything I liked on me the day I came in, I'm sure they'll have something…read morecute for me in the future! The girl that was the cashier at the time was so sweet and personable. I'm impressed. I also love their yoga happy hour. Such a cool place for a yoga studio!

We are in Lubbock, so this is a different world. In this…read moredifferent world they have this little store that sells everything you buy in cities like Dallas or Fort Worth as well. In the past they had to hide certain products, for whatever reason. Now they show them more openly, and if you want something special for your girlfriend or wife, or your boyfriend or husband, this is the place to get it. The staff is super friendly and knows what they are talking about. No I don't know if they tested it all. Even people that are unsure or shy, will get good help. On the first floor they have clothing for women, on the 2nd one, they have shoes and boots as well as a small selection for guys and there toy room, a room that has all kind of sex toys. This is almost as good as it can be in a city like Lubbock.

Staff is always helpful and friendly. I believe most of the items are waaaaay over priced but I…read moredon't know their margins so it may be fair. I shopped here during halloween and felt that 40 bucks for a prepackaged costume was a little too expensive (but hey I procrastinated and waited the last minute to shop for an outfit) and it was nonrefundable so of course when I got it home, tried it on, and found it didnt fit i was stuck with a too small sexy police officer outfit. Ahh well

In August 2021, my husband and I put a $2,083 deposit on 2 pair of custom boots. Similar to other…read morereviews, we have yet to see these boots. I made phone call after phone call to the business, but was never able to speak with the owner. The employee who answered the phone always had a reason why he wasn't available. We were assured time and again that the boots were almost done. We were told they would be done way before our son graduated in May 2025. As May 2025 approached we were assured they would be ready for us to try on when we were there for graduation. When we were in Lubbock for my sons graduation we stopped by the shop to check status of the boots. The owner was not around and his wife came out to talk to us, but didn't know the status of the boots and refused to refund us for the down payment we had made on the boots. If you are considering placing an order for boots from this shop, don't. You will put a large down payment on a product you will never see.

We really like this local business, unfortunately, Tandy has control over what they can order. Too…read morebad the big franchises have such control over the individual owners. I'll find another place to order my leather materials and tools and NOT shop the bully, Tandy!!

Obviously I don't buy for myself here, but I end up here anyway. It's not a bad place to visit…read more The store is well designed and the staff are nice. There is a good selection and usually a nice small sale section. Pricing is above average, but reasonable for this type of store. The quality is good and something you can count on. One of the best places in town for women under 40. I also like because the staff is not nosey or pushy.

I love J Roberts! It is one of two places in Lubbock where I can count on finding something that…read moreis cute, has a flattering fit, and is within my price range (although I'm usually pushing it here). There are definitely some pieces I can't justify spending the money on within my budget. However, I appreciate that there is a wide range of price points. What I love about J Roberts: -It's across the street from Francesca's (my other go-to store). -They have a constantly changing inventory. -Their sales rack has consistently good deals. -The inventory is one of a kind. -Their social media presence helps me to know if I want to swing by on that particular day based on rent posts about inventory. -They cater to Texas Tech game day apparel during that season. -They have trendy and timeless pieces. -They offer lots of styling ideas within the store on everything from clothing to accessories. -The staff is always super friendly and helpful. They always set up a room for me before I'm even done picking out items. -They sometimes serve mimosas during special sales or holidays. Are you convinced yet? Go check it out!