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    David's Bridal

    3.2 (48 reviews)
    ModerateBridal
    Closed 10:30 am - 9:00 pm

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    Reviews With Photos

    M'Kayla K.

    Yesterday was my wedding. I had taken my dress to David's in early August for it to be altered. The bottom was supposed to be hemmed so I could walk without tripping and there was a bustle to be added. When I went to pick up my dress at the end of August, my sister pointed out to Lola the consultant who was altering my dress that there were still several layers not hemmed and with sewing pins in my dress. She told us to come back and that it would be finished. When we came back to pick up my dress, Lola had her male consultant bring my dress out to me in the bag, would not let me try it on again or check it in store and escorted me out with my dress. My sister and I tried checking this massive ball gown in the parking lot but were struggling with all the layers. We took it back to Bella's to be stored and picked it up the day before my wedding. An hour and a half before my wedding, we pull the dress out and find none of the alterations that we told them were incomplete the first time were never finished. There were 30+ sewing pins holding up where my dress was to be hemmed at the bottom in the slit and mesh and up in the mesh at my waist. We didn't discover the waist sewing pins until I put on my dress and was being poked. I called up there and spoke to Lola who was incredibly rude and told me I had no right to be upset. At that point I did go off on her and she hung up on me. Another girl I spoke with was sweet and understanding, I didn't catch her name, and said she would tell management. Lola decided to call me back after hanging up on me the first two times and told me to bring my dress in an hour before my ceremony to fix it within 10 minutes. My venue was 20 minutes away. I told her I would not be doing that. I had to get my mother in law to sew up my hem so I didn't trip. Please do not take your dress here for alterations. They are incredibly unprofessional.

    Marie K.

    Rhuvana was amazing! She helped me pick out my dream dress! She got me in early and I found the perfect dress in under an hour!

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    4 years ago

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    6 months ago

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    1 year ago

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    3 years ago

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    7 years ago

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    8 years ago

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    10 years ago

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    7 years ago

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    12 years ago

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    11 years ago

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    9 years ago

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    8 years ago

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    9 years ago

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    9 years ago

    If you are trying to make your special day perfect you need to go talk to Rebecca Lovell. She will help you in every way possible!

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    9 years ago

    Brittany was my designer today and she was amazing and soooo patient!! Great job!

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    12 years ago

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    11 years ago

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    Heidi H.

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    10 years ago

    Our dresses were perfect. I live in San Antonio and was able to get my dress there for an event in Lubbock. The bride was very pleased.

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    Nicole B.

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    9 years ago

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    11 years ago

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    9 years ago

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    Jessica F.

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    8 years ago

    Great customer service! I found several amazing dresses, and ultimately found the perfect prom dress!

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    Kristen W.

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    10 years ago

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    14 years ago

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    11 years ago

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    Heidi H.

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    8 years ago

    Went in to have a dress ordered and not only did they charge me twice for the dress the ordered it in the wrong color.

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    Kristen W.

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    11 years ago

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    8 years ago

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    14 years ago

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    10 years ago

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    9 years ago

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    Page 1 of 2

    Ask the Community - David's Bridal

    Review Highlights - David's Bridal

    My daughter and I had been looking in Midland/Odessa for a prom dress but didn't find anything she really liked.

    Mentioned in 4 reviews

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    Lillie’s Bridal Boutique - Found my perfect dress

    Lillie’s Bridal Boutique

    5.0(1 review)
    4.0 mi

    From the moment I stepped in I felt so welcomed and comfortable. We were early for my appointment,…read moreeven a few minutes before they opened, saw the girls behind the counter and decided to poke our heads in to see if we could come in. They excitedly said no problem. I was helped by the owner, Katie, who is pregnant and looks amazing. This was the second place we had been to and I thought I had already found a dress at another store so I wasn't expecting much. Katie helped me by suggesting different dresses and really tried to understand what it was I was looking for. I was wearing a dress I was liking but not loving. She showed me another dress that I hadn't originally thought to try. She said just do it, I think you'll really like it. I shrugged and said ok. I put it on and looked in the mirror and got that "feeling" everyone talks about. I walked out of that boutique feeling so amazing. So confident. So beautiful. It's not a chaotic massive store that leaves you feeling overwhelmed. It's welcoming and fun. The environment and the energy from the time you walk in to the time you leave is enough to make you want to come back for more. Their customer service was over the top. I started as the only client in the store but even as another lady came in to shop I didn't feel rushed or pushed to the side. If anything it made the experience more fun because both consultants were paying both of us clients attention and showering us with uplifting compliments. I would highly recommend giving Lillie's a try if you're looking for a more personable experience

    David's Bridal - bridal - Updated May 2026

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