Such a cute boutique. The owners are so nice and helpful. It is small but they have a great…read moreselection. For a girl my size it's disappointing to walk into a boutique and find something trendy but not have my size so y'all are on the right track. Thanks girls! Will be seeing you next payday!

From the owner: We carry women's accessories and clothing size small to 3x.read more

Top notch and the sweetest customer service. I love this…read moreplace. Provide a range of affordable to luxury items. It's nice to have this store as an option considering how limited Lubbock is (no Nordstrom or Neimans etc)

This store is a must see! I loved all the styles, accessories, upcoming fashions and even the…read moreupscale Tech apparel and few sorority items. The ladies made you feel welcome and very helpful. Definitely will be back!

This store is darling. So many great gift options and a wonderful selection of clothing items. I…read morethought the prices were very fair and competitive. I definitely recommend Piper to anyone who enjoys boutique shopping.

The owner stared me down while I was trying on rings. She probably thought I was stealing. I'm a…read moreHispanic woman, and I won't be returning. Hard to believe there are still people out there like this.

I am not sure why this store is at a 2.8 review! I would…read moregive a 10 star if I could. The staff is extremely personable. Willing to help and service with a smile. My daughter and I went in and the staff were so friendly. We loved Madeline and Jordyn. We loved the diversity. We would be back for sure!

Chrome gets 2 stars instead of 1 only because they offer some genuinely cool stuff for the Lubbock…read morearea. Honestly, some of what they sell feels more LA-level than West Texas. But that's where the positives end. I've visited the store three times and made purchases on two of those visits. Every single time, I was treated like a second-class citizen. The staff is rude, follows customers around as if they're going to steal something, and responds curtly when you ask questions. If you're reading this review and wondering whether the negative reviews without photos are accurate -- they absolutely are. As an Elite Yelper, I usually know how to filter out unreliable reviews, especially from accounts with no photos or very little activity. But in this case, reviewers like Alex R., Rudy M., Crystal J., Michelle S., Preslie S., Lauren G., and Candice B. are telling the truth. I won't shop here again. I can find the same cute items online or in Dallas, Austin, or LA without having to deal with the attitude. There's no reason to "bow down" behind the red velvet rope after walking through an embarrassingly tacky single-door entrance with terrible signage.

My wife loved this small, cute boutique. Does it matter what I think?read more

They are such a welcoming and cozy boutique. I love all of the clothes everything is extremely…read moreaffordable and staff are always so kind!

Still the best place in West Texas for consignment shopping! The owner is very knowledgeable…read moreabout authenticity of brand names.

Brand new prices on used clothing. The clothing is for more mature shoppers. They don't have a…read morevariety for the shopper younger than 40. A lot of the shoes are out of trend. Replicas or "knockoffs" are sold in the store which makes me think they may not know how to authenticate their designer items. Service is ok, they seem helpful. The store tends to lean to their own personal styles and pick the items they would wear. Shoppers need variety!

The customer service from the two employees was absolutely terrible. I don't think I've ever been…read moretreated so poorly in any store. I walked in ready to buy several items, but the way I was treated made me walk right out without spending a single cent. On top of that, everything is cheaper online--and you get better treatment too. Easily one of the worst experiences I've had in Lubbock.

This is one of two stores in Lubbock where I am guaranteed to find something I like, that fits…read morewell, and is reasonably priced every time I go. It's great but also gets me in trouble that this location is close to me and to J Roberts (so I usually go to both if I go to one). Francesca's has been the source of probably 60%+ of my jewelry purchases. They offer both trendy and timeless pieces with earrings ranging from $5-$12 and necklaces usually in the $20-$30 range. Definitely not bad. I get lots of tops and dresses here. Scarves are another top seller in my book and I have one small clutch from here. I could spend hours just looking over the tables of knick knacks. The only drawbacks to this location are that it is very small. My husband normally will go anywhere shopping with me because he is a saint. However, he draws the line here because its so small and crowded that he feels awkward waiting around for me while I prance back and forth all over the store. And lastly, the sales staff is so hit to miss. Sometimes they are welcoming, accommodating, and friendly. Other times they seem to judge you if you're not looking your best and assume you aren't worth their time. In this case they continue chatting amongst themselves and completely ignore your presence in the store. Which can be really awkward when there's 4 of them and you're the only customer in the tiny space.