These people are the most unbelievable, compassionate, caring giving people I have ever met. They…read morejust helped my mom through her final weeks at her memory care, and they are better by far than the help she had there and the other homes nothing about her memory care because they are one of the best but none of them have the love and compassion of the Agrace team. They also admitted my dad into their facility in Fitchburg his last week and the care and bed side manner again was unbelievable. I don't know how these people do it. They are the strongest and caring individuals. I can't say enough. Thanks, you to the Agrace team you're the best Sincerely, Dustin Pauls

My brother had colon cancer. 15 inches were removed. 18 of 26 lymph nodes that were removed had…read morecancer. He underwent 2 rounds of chemo. Then they stopped for about a year. He moved from appleton to mauston. I bugged him to get checked out to see if cancer had returned. We had UW -Health docs. The oncologists were great. The cancer had spread to lymph nodes . More chemo, then a brief pause between rounds. Meanwhile he gets pneumonia and gets an antibiotic from mile bluff medical ctr. The leftover chemo in his system reacts with antibiotic as best they can tell. Shuts down his his kidneys and liver. He is unresponsive for 24 hours. The hospital puts him on comfort care as they expect him to pass within a day or two. He wakes up. Makes a miraculous recovery that stuns the UW liver and kidney docs. He spent a month in hospital and couple months in rehab. His kidney and liver numbers improve to near normal but liver and kidney docs warn full recovery of those organs could take months or years. He finally goes home. MRI says cancer has moved into lungs but still very small. We see oncologist who is hopeful he can still be okay for awhile but recommends we activate hospice for when the time comes. Unfortunately, we did not understand what that means SO LISTEN CAREFULLY BEFORE YOU PUT SOMEONE IN HOSPICE THAT ISNT IN IMMEDIATE THREAT OF DYING! My brother had gone home from rehab. Was getting stronger, walking more. We had plans. He wanted to go to waterpark, boating, and work on a bus he was converting to a camper. But hospice took over his medical care. CONPLETELY! Two hospice docs that had never seen my brother started deciding what his medicines were going forward. My brother has had problems with blood clots in his legs. They tried to take him off blood thinner. I said NO WAY and explained he would get blood clot. They changed other meds. Their goal was different than ours. Ours was to continue to get him stronger so he could have some quality time. Agrace's goal was to make him comfortable prior to dying. They took him off NORCO for pain and put him on 15mg morphine twice a day which basically knocked him out sleeping too much. I complained. They said cut pills in half and take as needed so he takes 7.5 every 4-6 hours. In a 2 week period he went downhill rapidly, his previously damaged kidneys and liver shut down. He gained 20 pounds of fluid in less than two weeks. I talked to the nurse that had been seeing him a few times per week about his liver and kidney damage from a few months earlier. "Oh we didn't know about that". Really? His extensive medical records weren't transferred to you or your two docs didn't bother to read them. SO KNOW THAT THEIR GOAL IS TO EASE THEM TOWARDS DEATH NOT KEEP THEM ALIVE. They canceled his liver doctor appointment that he had. They don't want him seeing any other doctors. They don't want any blood work done. It's just make sure they have no pain even if that is causing them to die early. I blame myself because I didn't know that that's what being in hospice meant the liver doctor said it would make things easier when the time came because he was already would already be enrolled and somebody would be checking on them on a weekly basis. He didn't say that they would completely take over his care not wanting to see other doctors not want to do any Bloodwork and would switch them to morphine which I believe shut down his already damaged liver and kidneys that hadn't fully recovered even though the numbers looked good full recovery was supposed to take six months to a year or more. He had time left. The cancer was not wildly out of control at that point but the morphine I think ended his life. Would I put him on hospice again knowing what I know? NO FUCKING WAY! His nurse was nice. I think she was a good nurse and she was obviously sad that he passed. So that's my good comment about AGRACE. The bad - two doctors who made decisions about my brothers care without knowing or understanding his complete medical history from the previous few months since last October when he went into the hospital, having reacted from the antibiotic and the chemo. Two doctors who never ever met him or saw him made his decisions. Understand that if you put somebody in hospice, you lose a lot of control over what happens to the person. And I say that because I made his medical appointments for his liver doctor, his oncologist, his primary care doctor they canceled his liver doctor appointment. I'm sure they would've canceled others if they had been on the schedule. Don't put somebody in hospice until they are close to death.

How horrific... You'd think if your biz "specializes" in hospice care, that they'd have a sliver of…read morecompassion. They were terrible in coordinating oxygen and overall care for my dad - & horrible to my mom as his caregiver. They wouldn't show up to times they were scheduled (from nurses to baths to social workers). Very unreliable and on top of that VERY rude from delivery service implying they were asking for the wrong things (which was funny cuz they were just sent whatever the Dr orders) to making problems that their poor service and coordination caused seem like they were my mom's fault. One nurse even threatened to take their equipment and leave him to suffer because they heard is discussing changing providers (which we did - Agrace is 100000% better). Nothing like making someone who's dying and their love of 50+ yrs feel awful in an already brutal time.

Dr. Laurie Peek had worked with several of my family member's aging animals and came highly…read morerecommended. We have taken our elderly dog, Marlo, to see her on several occasions now and have been very happy with the services provided and results.

From the owner: I am passionate about all animals! Ever since I was 2 years old I wanted to be a vet. I have been…read morein practice for over 25 years and have enjoyed general practice, shelter medicine and surgery, and now holistic care providing acupuncture, massage and rehabilitation, as well as spinal manipulative therapy. I see patients out of the Wag & Purrs Rehab center in Middleton, WI. I also do home visits for pets with mobility challenges. Clients can schedule appointments from my website, or text me directly (608) 561-1639. I have a special place in my heart for the senior pet because of the challenges of getting older. I look forward to meeting you and your beloved pet, and I am excited to get started with helping them live a longer, healthier, happier life!

We recently had to put our elderly cat down. It was a heartbreaking decision, and our vet suggested…read morewe may want to consider in-home euthanasia. We utilized Journey's Home to come to our home in Baraboo. The vet who came was kind, gentle and made sure to explain the process and what to expect. We felt supported that we were making the best decision given our cat's decline in quality of life and had done everything that could be done for her comfort. He gave us plenty of time and space to say good-bye, and prepared a clay paw print for us to keep in her remembrance. I appreciate so much the compassion that was shown and the dignity with which our cat was treated. I absolutely would use their services again when we reach end of life for our remaining pet.

On recommendation from friends and our vet, when we knew it was time for our Max, we called…read moreJourneys Home. From the first phone contact with a very kind receptionist to the very end, we experienced nothing but compassion and empathy. Dr. Megan came to our home, greeted deaf and blind Max, and kindly explained the procedure. She even encouraged our other dog to be there. The entire process was calm and quiet, as I held him in my lap, on his chair and on his blanket. Everything about Dr. Megan was respectful and empathetic. She made a paw print of Max and asked if we would like some little bits of his hair to share with our kids. She even knew that we needed a hug! About a week after, we received a lovely sympathy care from Dr. Megan. How I wish I would have had this option with my previous two dogs!

I see great things with families in this community. Staff are happy, residents are happy. The…read morebuilding is very clean. I would definitely recommend.

My spouse was a memory care resident for the last 18 months. Before I could get him transferred to…read moreanother facility, in a recent 7 week period, he was in the ER 5 times -- a head injury requiring many stitches, bruises/cuts to various parts of his body and a displaced fracture to his collar bone where surgery could not be performed due to his dementia. The ER doctor told me he was not getting the care he required. Also the ER notes stated he was "unclean". The staff is uninvolved and not adequately supervised. I am informed by them that my spouse does not want to be bathed or have his clothes changed. So, he will go 5 days in filthy, stained clothes with unwashed face and hair before a few pieces of his clothes are changed. His hair is now filled with dandruff as it is washed so infrequently. There will be existing urine stains on his bed sheets for up to 5 days before they are changed. I could go on and on. Please do NOT place a loved one in this facility as they will not get the care they need and deserve.

I have been a customer for several year getting CPAP machines and gear. However, in the last three…read moremonths they have been unable to fill my prescription for updated headgear. They have claimed it was sent. I have not received it. They do not answer the phone. After leaving messages,, they have called back only once. When they did call back, the guy hung up claiming he could not hear me. Totally bogus.

Do not go here, they overcharge for supplys, charge for items that already come with machines,…read morecharge over your max out of pocked/ deductable, lie constantly when you talk to them over the phone and change stories when confronted about lies. It is actually cheap to by the products online then using these scam atrists with you insurance.