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St Marys Care Center

3.7 (3 reviews)

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4 years ago

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10 years ago

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11 years ago

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Group Health Cooperative - Urgent care area

Group Health Cooperative

1.9(39 reviews)
6.5 mi•Capitol

I've been a WELL-CARED for member with GHC since 2019. When I first moved to Madison in 2018, I had…read morea different service provider that was... questionable. As soon as open enrollment for insurance was available, I made the move as fast as I could. I have never had a bad visit here. I've ALWAYS received the best care possible. As someone who is a zebra when they typically treat cows (referencing my very complex medical history) they've handled it with superior care, concern and streamlined servicing. I've had everything done from physicals, lab work, physical/cognitive therapy, specialized treatment plans and about anything else you can imagine-- including surgeries contracted through UW Health Systems. Yes, there are preapprovals required for certain types of concerns, but I've never had an issue with paperwork going and has been done with little to no effort on my part. My doctor is Kyoko Felland and I ABSOLUTELY love her attention to detail and focus on my overall health. She always knows me and my concerns without having to look up my chart. I enjoy seeing her so much, I'd consider her a friend if it wasn't awkward. :) My husband had another PCP but after my stellar experience with her, decided to make the witch to GHC as well. She spends a good amount of time with us each visit and even catches up with our personal life mentions from previous visits. My children all see

Disappointing Experience - Inflexible Policies & Rude Staff…read more I recently had a frustrating experience at Capital Clinic that has led me to take my business elsewhere. I scheduled an appointment for Saturday, March 8th, at 11:20 AM due to serious breathing issues--potential pneumonia or bronchitis--on top of moderate to severe asthma. Despite my medical condition, I was turned away for being just nine minutes late due to unexpected traffic, likely caused by a UW event. By the time the front desk staff located my appointment in the system, it was 11:31 AM, and I was informed--rather rudely--that I had "violated" their 10-minute late policy and would not be seen until 2:00 PM. No consideration was given to my urgent respiratory issues, the traffic conditions, or the fact that we drove 30 minutes to get there. Given the clinic's inflexible policies and unhelpful staff, I will be taking my healthcare needs elsewhere. UW urgent care facilities not only have more accommodating scheduling policies, but they are also covered by my insurance. If you're looking for compassionate, patient-focused care, I'd recommend avoiding Capital Clinic.

St Marys Care Center - medcenters - Updated May 2026

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