Recently ordered a bike to be shipped and assembled at this location. Assembly took a little bit longer than expected but it was not their fault. A part had arrived with minor damaged so it it took a couple days to receive the replacement. They did amazing work with the assembly of my new bike regardless of the delay. Staff was very inviting and helpful. When I picked up my bike they made sure I had everything I needed before I left. They have a limited amount of accessories, but it's enough to get you started if you're new or returning to cycling like me. Will update when I have to come in for maintenance and/or repairs. read more

Knowledgeable and very helpful staff. No pressure at all. Answered every question and responded to our concerns.

Wes helped us find a great bike. No pressure , locally owned and free test rides. The fit and price was perfect, I highly recommend you shop for a bike from them. read more

Just got my new road bike from Brielle Cyclery. Super informative staff. They remembered me and made me feel special. They had alot of items in stock and so many accessories in the store. Today I had a bike fit done there and I learned so much. Would totally recommend this shop for beginners to expert riders. read more

Brielle Cyclery - Bikes Near Me - Brielle, New Jersey

Great shop, great variety, friendly service. Carters a bit more to the high end. Don't expect repairs will you wait, they are a very busy shop. Top notch diagnosis and repairs. read more

I was on vacation with my family and while training for a race next month my cervell P3 had shifting problems. By luck I found Brielle Cyclery. I called and spoke to Wes ,he instructed me to bring my bike in and told me he would check it out on the spot. I was in and out in 20 minutes. They guys at the shop treated me like a loyal customer. I highly recommend this bike shop. Thank you for your great service Lisa Brushett read more

The entire staff provides exceptional and excellent proactive customer service. I am still trying to comprehend the kindness and expert technical advice for my Cannondale road bike repair, and for a new Trek hybrid gravel bike as well. In summary, I am well pleased with superb service provided by Brielle Cyclery. read more

Great service! Very knowledgeable staff and quick service with a large crowd. Our bikes were available on premises, customized, and ready in 30 minutes. Highly recommend! read more

What a friendly place, staffed by super-knowledgeable people who know everything about bikes. Brought a bike in that I had ordered online (something I didn't want to do but liked the bike and didn't see it in stores.) They assembled it and gave me really helpful advice --couldn't be happier with the service and the safety that I feel knowing they put my bike together . Lots of fun shopping for accessories in this store also. Not to mention the friendly black lab that greets you at the door! read more

What a great family owned and operated bike shop! We just bought 2 bikes today. They were not only friendly but treated you like family. We also got great deals on both bikes! read more

Excellent communication and kept me in the loop as to when the bicycle I wanted would be in stock. Assembled and ready for pick- up within 24 hours. Great selection of accessories such as locks and baskets. Everyone helpful and knowledgeable! Highly recommend! read more

Very disappointed in the level of service that was received from Brielle Cyclery staff today. The store was busy, but we did ask multiple staff members for help, telling them we are looking to purchase bikes and they kept blowing us off and pointing to a new staff member that we need to "go find" so we can get helped. I even went up to one asking for help and his response was "I'm with someone else" he gave no further directions of where we could go to actually get help and just walked away. 25 mins later we realized that we were actually supposed to get in the line to pay to get help from someone to show us bikes that we could purchase (Not sure how we were supposed to just magically figure that out). Overall everyone was very rude and provided no help. I was looking to purchase two bikes today amounting to over $1000 but because of their overall rude and careless demeanor, I will never step foot in this store again and my business will be taken elsewhere. If you frequent the store often you will get immediate service, but if you are a new customer looking to get information on bike sales don't bother. You'll be treated as if you don't exist. Will never recommend to family and friends. read more

Awesome bike shop! We bought a road bike here and went back for two cruisers later in the summer. The team is super knowledgeable and no pushy sales techniques. We've since been back for two tune ups and will continue to bring the bikes in for seasonal tune ups. Highly recommend!!! read more

The staff is very knowledgeable on all things bikes and are very personable. You leave feeling better than you did when you walked in!! They have 3 adorable labs that greet you too! read more

This is an OUTSTANDING company. The shop is very well stocked, designed, and staffed. Kathy and her team helped me to find the right bike and equipment, fit it to me, and make sure it was within my price range. Every staff member is passionate about biking and very friendly. Whether you are a novice, expert, or looking to get into riding, I really recommend this store. read more

Great service. They disassembled my bicycle and boxed it up for shipping home to California. On time as promised. Staff seems very customer focused. Thanks again for helping me out. Jerry Y read more

Horrible customer service. I purchased the bike online where I created an account and was given an order number. I initially emailed to confirm my order was received and received an email stating that it normally takes 14 days to process an order, but that it may be sooner. No problem as I understand all bike shops are extremely busy. 14 days go by and my order is still processing. I ordered the bike on July 21st. I sent two follow-up emails and called the store. When I finally got someone on the phone, they said they did not know the status of the order but someone would call me back. 24 hours later and no call back and no email response. read more

Knowledge and friendly staff great family business. Yes they do get busy at times so you may have to wait a bit. My family has purchased 4 bikes this year for myself and kids. Keep up the good work Wes & co. read more

Awesome bike shop. They have all you need for a beginner or advanced cyclist. I usually deal with Wes one of the owners sons. Wes is an expert in this industry. I have been buying bikes from Brielle Cyclery for at least 20 years. I always explore new bike stores wherever I visit and Brielle cyclery is by far the best bike shop around. read more

Went to purchase a bike on a Saturday afternoon. The store was crowded but there were multiple associates scattered about. We stood looking for help for over 45 minutes...with free associates walking right past us, not offering us help. It was clear that if you weren't an"local" or didn't know someone "first name," you were obsolete. Meanwhile, we live only minutes away but since we have never been there before, we weren't important enough to be helped. Never going back. read more

Dont ever go to this store for bike for anything. This store charge by the price of your bike. They say,they charge 65 then after they are done,theyllcharged me 200. Theyovercharged me. read more

Good staff that takes care of their customers one at a time. Sometimes that means waiting your turn a bit long. Took my bike in Saturday, August 24, late afternoon and they put on a new back tire and tube. One note, they charged $67 for this and I had paid the weekend before $47 for the front tire and tube in Lambertville -- shore pricing I guess. read more

It's a great shop. I have bought several bikes there and have had bikes serviced there as well. Kathy and her crew do a great job. I ride a lot and my family is always on there bikes in squan . This is the place for all of your bike needs. read more

Awesome and friendly staff. Bought my first road bike here and the customer service is top notch.

This is an amazing bike shop! The people running this place are absolutely wonderful. I drove here 65 miles away from my apartment because they had a good price, but now that I've experienced their exceptional service, I think I'm a lifelong customer -- even if it means driving for 90 minutes. I bought an entry-level comfort bike, used it for a month, thought I needed an upgrade, and then exchanged it for a high-end hybrid. They were extremely accommodating about the exchange. Since then, I've visited this place a few more times for service, and it has been a superb experience every time. I cannot recommend this place highly enough! I wish them well! read more

Bought my first bike in 25 years and just wanted a beach cruiser. They were helpful and nice and we negotiated a price

The shop is good for selection, and the staff is knowledgeable. Unfortunately when leaving a bike for repair, it is never done when promised and the promised email / phone call to tell us it's ready never comes. So sales is good but service is lacking, which is too bad. May 19: ADDENDUM: So my bike was promised today and I got it today. And I got an email telling me it was ready. That is the kind of service I should expect. read more

Best experience yet a bike shop. Staff was very informative and willing to help when it came to picking out a bike. Prices are great and reasonable. They also have demos with incentives to purchase which is awesome. Digger and Wes thank you for your help. read more

I would never buy a bike from anyone else! Everyone is always so helpful and pleasant!

What a wonderful bike shop. Went in search of a bike basket (which was harder than expected) and stumbled upon Brielle Cyclery. They had by far the best selection around and the staff was extremely helpful with my purchase. Will definitely go back. read more

This was our second visit to this shop. First time was to buy replacement pedals. The salesman gave us a few options and gave an honest option with no pressure. We were very pleased with our purchase. Today's visit was for a bike for our daughter. We were helped immediately but not pressured for purchase. Brian listen to what we were looking for and showed us a bike in our price range. Very pleased with our purchase and look forward to picking it up on Wednesday. read more

Talk about helpful, they kept the shop open an extra hour while I picked out my new Cervelo! They patiently fitted me on several bikes as I took them out on test rides and delt with me going back and forth for several hours on a Sunday. The best bike shop around! read more

Best Bike shop at the shore, outstanding customer service. Everyone is treated like they are family.

started shopping on-line for a cannondale,stumbled upon brielle cyclery and im glad i did.I got a great price on a quick 4.they installed a wireless computer, checked the bike out one more time,then explained to me in detail about the bikes functions and maintenance needs.I should have asked them to install a governor,this bike is fast!!great shop,knowledgeable staff.I intend to bring my bike there for service.......... read more