I was delighted to discover that there is a used appliance store in the Kootenays as waiting for…read moreused appliances to show up randomly on other sites or for sale ads is just the luck of the draw. So I was so happy to find 1st St Appliances and get all three items I was looking for all at once and for even better prices than I could have found elsewhere. Plus a selection to choose from. Then, these appliances are guaranteed for a couple of months, unlike taking the word of a perfect stranger that they're in good working order. All in all, a great service.

From the owner: Appliance repair.. Used appliance sales…read moreused and new parts service calls

I bought a dishwasher from this store and have NEVER experienced worse customer service. I bought…read moreit in January and had to have it serviced in May. It was never fixed properly and stopped working totally in September. I started trying to get it fixed then and it took forever for them to get back to me. Finally found out that the service repair guy that works for them wasn't coming and tried to get them to replace it. No call back until THE DAY AFTER my warranty was up!! They said it is out of their hands and that I should deal with Whirlpool themselves. Whirlpool says deal with the Brick. So basically stuck with a dishwasher that doesn't work even though it was covered under the one year warranty. They won't even call me back. Don't buy from this store :(

I have to say that our salesman Domnic impressed my wife and I with his extensive knowledge of the…read moreproduct lines that we were looking at. Besides being professional and polite we could tell this guy had really done his homework and was able to competently answer all our questions and his level of service exceeded our expectations. We will definitely be dealing with Dom on our future purchases.

There was a tall old man, working in the lumber department, this morning. He isn't approachable…read more someone asked if I needed help finding something and the old guy cut in and said, "No we don't have any of that" I decided to go look for myself. I found what I needed... Then, I asked for some cuts, and this old man was the one to do it. I asked for 2 lengths, he cut 1. Then, he walked up to my 7 year old, with a 2 X 2 X 2 and said "this is a kid beating stick. He was waving it at my kid, like he wanted to hit him with it and my son was afraid. Umm, I cut in and said, "He's kidding, right? Don't worry, he's only kidding." But, he just continued for a couple minutes, waving and staring at my son, before he placed it onto my cart.... I won't go back here... As well, with Hannah's comment.. I too, experience bewildered expressions, from the men who work at this place.

We have had absolutely great service at Cranbrook Home Depot…read more The manager has been receptive to any and all complaints and done a great job of replacing any item which was not up to par. We have spent over $20,000 dollars at this store with a major home renovation and couldn't be happier. Benny Dobson

Loved the furniture and the customer service was great. I even got a nice gift after purchase which…read morewasn't expected. Quality is excellent too...much better from other places I purchased. I would recommend everyone to come here!

I got a great deal on lots of furniture for my parents and the furniture is great. I would…read moredefinitely recommend this place and shop some more!!!