We were looking for a leather sectional and they talked us into a fake leather assuring us it was…read moresuper durable. It was over $5000. We bought extra warranty and then less than 2 years after buying it, the headrests on both recliners are peeling off and when I phoned they said it is regular wear and tear and that they can't help us. They told me that I should contact the company who made the couch and they would send me my bill of sale to do that. They have still not sent it more than 2 weeks later despite me contacting them 5 times. Terrible costumer service, we are very disappointed.

I went on their website to find prices for King size mattress. 1. No mattresses to be found…read more 2. The website never did load properly, no matter which button was clicked on the menu. 3. The Yelp review from 2012 is obviously a phony, probably penned by an employee. (Too slick sounding to be a real rating). I got no information off the useless website. Some mattresses & prices would have been nice !

We were asked what Bridge Interiors could do to be better. Well, for starters, they could treat…read moretheir customers with respect and honour their quotes. Also they could care about the quality of their merchandise and stand behind it. Unfortunately, however, they only care about their bottom line. We gave them every opportunity to do the right thing. They declined. Incredibly disappointing experience. We will never shop there again. I will be warning anyone who is looking for furnishings to do the same.

I bought a dishwasher from this store and have NEVER experienced worse customer service. I bought…read moreit in January and had to have it serviced in May. It was never fixed properly and stopped working totally in September. I started trying to get it fixed then and it took forever for them to get back to me. Finally found out that the service repair guy that works for them wasn't coming and tried to get them to replace it. No call back until THE DAY AFTER my warranty was up!! They said it is out of their hands and that I should deal with Whirlpool themselves. Whirlpool says deal with the Brick. So basically stuck with a dishwasher that doesn't work even though it was covered under the one year warranty. They won't even call me back. Don't buy from this store :(

I have to say that our salesman Domnic impressed my wife and I with his extensive knowledge of the…read moreproduct lines that we were looking at. Besides being professional and polite we could tell this guy had really done his homework and was able to competently answer all our questions and his level of service exceeded our expectations. We will definitely be dealing with Dom on our future purchases.

This place is awesome for their customer service skills as well as fair pricing on their…read moremerchandise. They go above and beyond their call of duty when it comes to finding something you want/need. Thanks so much!!

This store is owned and operated by the same people who own Bedroom Furniture Galleries, downtown…read moreCranbrook BC. Be careful when comparing prices. They are competing against themselves. The review by "Amber" is almost word for word the same as a review by "Hanna" on the Bedroom Galleries site. Methinks these are fake ratings by an employee. Simply too slick to be a genuine review. Be wary of both stores. They are expensive.

Great friendly staff. My visit was pleasant and I recommend this store.read more

The best value on a quality product! This furniture has transformed a dull living area into a…read morerustic mountain retreat for a great price! Solid and sturdy well built barstools, dining table/chairs, bench, King headboard, 2 end tables, and coffee table.. Furniture was delivered within the time promised. Do not expect this overnight! This is not a made in china product sitting in a warehouse here in the US waiting to be distributed immediately. Mostly handmade upon order.The communication was good between myself and the manager. Thanks Montana Woodworks for beautiful craftsmanship! July 2018

First of all, they can clean up they're answering service! I don't believe they are in service any…read morelonger. Why hasn't anybody updated the system? They don't return phone calls yet they're supposedly still selling stuff online but when anyone tried to reach them, nobody was able to be contacted. Not even the corporations could contact them through their sources since they are third-party sellers.