This place is awesome for their customer service skills as well as fair pricing on their…read moremerchandise. They go above and beyond their call of duty when it comes to finding something you want/need. Thanks so much!!

This store is owned and operated by the same people who own Bedroom Furniture Galleries, downtown…read moreCranbrook BC. Be careful when comparing prices. They are competing against themselves. The review by "Amber" is almost word for word the same as a review by "Hanna" on the Bedroom Galleries site. Methinks these are fake ratings by an employee. Simply too slick to be a genuine review. Be wary of both stores. They are expensive.

I bought a dishwasher from this store and have NEVER experienced worse customer service. I bought…read moreit in January and had to have it serviced in May. It was never fixed properly and stopped working totally in September. I started trying to get it fixed then and it took forever for them to get back to me. Finally found out that the service repair guy that works for them wasn't coming and tried to get them to replace it. No call back until THE DAY AFTER my warranty was up!! They said it is out of their hands and that I should deal with Whirlpool themselves. Whirlpool says deal with the Brick. So basically stuck with a dishwasher that doesn't work even though it was covered under the one year warranty. They won't even call me back. Don't buy from this store :(

I have to say that our salesman Domnic impressed my wife and I with his extensive knowledge of the…read moreproduct lines that we were looking at. Besides being professional and polite we could tell this guy had really done his homework and was able to competently answer all our questions and his level of service exceeded our expectations. We will definitely be dealing with Dom on our future purchases.

Owners Dolly and Beryl are absolutely sweet, educated and inspiring ladies who give the best…read moreservice of any clothing store in town and make shopping here a delight. And, you can find merchandise here from top designers, things you normally have to go to the big cities to find. Sure they are on consignment, but they are practically brand new in most cases, and the pricing is very competitive.

I was looking to buy a TV on Friday July 16, 2021 and had been to other stores in Cranbrook. At…read moreWalmart electronics department I met your employee Yash and he told me right off the electronics was not his specialty, however, he was able to answer all my questions and what he didn't know he looked up for me. The end result was that I bought a much better Television than I had planned. I hooked up the Samsung TV later in the morning and the picture is great. Yash treated me very well and he even took the TV out to the car for me. Yash is a very good representative. , Thank-you Yash....Sincerely, Doug Hyslop

There was a tall old man, working in the lumber department, this morning. He isn't approachable…read more someone asked if I needed help finding something and the old guy cut in and said, "No we don't have any of that" I decided to go look for myself. I found what I needed... Then, I asked for some cuts, and this old man was the one to do it. I asked for 2 lengths, he cut 1. Then, he walked up to my 7 year old, with a 2 X 2 X 2 and said "this is a kid beating stick. He was waving it at my kid, like he wanted to hit him with it and my son was afraid. Umm, I cut in and said, "He's kidding, right? Don't worry, he's only kidding." But, he just continued for a couple minutes, waving and staring at my son, before he placed it onto my cart.... I won't go back here... As well, with Hannah's comment.. I too, experience bewildered expressions, from the men who work at this place.

We have had absolutely great service at Cranbrook Home Depot…read more The manager has been receptive to any and all complaints and done a great job of replacing any item which was not up to par. We have spent over $20,000 dollars at this store with a major home renovation and couldn't be happier. Benny Dobson

Big supermarket with lots of options for produce, snacks, bakery, seafood. Prices are pretty good,…read morelots of sales for items. The cheese rolls were really delicious, lots of cheese and soft bread; the banana muffins were artificial though. Grabbed a tiramisu which was quite tasty along with some chocolate that was relatively cheaper than other places, and got some crackers too. Self-checkout didn't accept cash but employee was helpful and rung us up at customer service so our items didn't have get scanned again.

I use this store a lot. Great prices, and friendly staff(most of the time)... I usually find…read moreSuperstore to have the lowest prices, though sometimes the selection and empty shelves are something to be desired.

Super helpful and insightful, bought my first prebuild from genius 10 years ago and they helped me…read morefit my own build to working condition today. Thank you!

Bud (the shop owner) fixed my PC today and it works great! Last night I saw there was an update…read moreavailable for Win 11. I downloaded and installed it. Then, I thought it's probably a good idea to download the latest NVidia driver for my GFX card, since I had not updated in maybe a year. Turns out the latest Nvidia driver released in February 2025 appears to have several bugs. But I didn't know that and after installing the driver it didn't work properly. I tried to roll it back but the roll back option was greyed out. So I did a system restore but the restore failed to complete. I could boot up the PC to the Windows login screen but after entering my PIN windows didn't load, it was just a blank screen. I called Genius Computer Center at 9:30 AM, brought it in at 11:30 AM, and it was fixed by 2PM. Bud was friendly too. I recommend his store.