I bought a dishwasher from this store and have NEVER experienced worse customer service. I bought…read moreit in January and had to have it serviced in May. It was never fixed properly and stopped working totally in September. I started trying to get it fixed then and it took forever for them to get back to me. Finally found out that the service repair guy that works for them wasn't coming and tried to get them to replace it. No call back until THE DAY AFTER my warranty was up!! They said it is out of their hands and that I should deal with Whirlpool themselves. Whirlpool says deal with the Brick. So basically stuck with a dishwasher that doesn't work even though it was covered under the one year warranty. They won't even call me back. Don't buy from this store :(

I have to say that our salesman Domnic impressed my wife and I with his extensive knowledge of the…read moreproduct lines that we were looking at. Besides being professional and polite we could tell this guy had really done his homework and was able to competently answer all our questions and his level of service exceeded our expectations. We will definitely be dealing with Dom on our future purchases.

Big supermarket with lots of options for produce, snacks, bakery, seafood. Prices are pretty good,…read morelots of sales for items. The cheese rolls were really delicious, lots of cheese and soft bread; the banana muffins were artificial though. Grabbed a tiramisu which was quite tasty along with some chocolate that was relatively cheaper than other places, and got some crackers too. Self-checkout didn't accept cash but employee was helpful and rung us up at customer service so our items didn't have get scanned again.

I use this store a lot. Great prices, and friendly staff(most of the time)... I usually find…read moreSuperstore to have the lowest prices, though sometimes the selection and empty shelves are something to be desired.

Ah, Pages. This was my favorite place to hang in Cranbrook when I lived here over a decade ago, and…read moreit really hasn't changed at all. Still the biggest selection of magazines anywhere in town, and oodles of well loved books, sometimes new. Board games are a fun new addition, and why I went back in today. Lots of comics and graphic novels too... Basically a nerd's delight.

Loved the furniture and the customer service was great. I even got a nice gift after purchase which…read morewasn't expected. Quality is excellent too...much better from other places I purchased. I would recommend everyone to come here!

I got a great deal on lots of furniture for my parents and the furniture is great. I would…read moredefinitely recommend this place and shop some more!!!

I don't know about anyone else there, but Dan has my kudos for being the best piercist in town…read more Very compassionate, ethical approach, and a nice clean space where the piercings are done.

This place is awesome for their customer service skills as well as fair pricing on their…read moremerchandise. They go above and beyond their call of duty when it comes to finding something you want/need. Thanks so much!!

This store is owned and operated by the same people who own Bedroom Furniture Galleries, downtown…read moreCranbrook BC. Be careful when comparing prices. They are competing against themselves. The review by "Amber" is almost word for word the same as a review by "Hanna" on the Bedroom Galleries site. Methinks these are fake ratings by an employee. Simply too slick to be a genuine review. Be wary of both stores. They are expensive.

I have to give a huge THANK YOU to Ed and his service bay mechanic for the quick and efficient help…read morethey provided me. I had an issue that could have become a major issue had they not found it and fixed it quickly. I am extremely happy with the service they provided. Thank you for saving me.

Worst service ever. Got my winter tires put on and got told that the hub caps are rusted and that's…read morewhy they broke...they are plastic, plastic does not rust folks. My tires were inflated to 28psi instead of 40psi. They didnt even clean the rims before they ballanced them. The service manager has no knowledge about actual mechanics, anybody dealing in milliliters instead of millimeters for break shoes should not run a department. Poor attitude, zero knowledge and poor workmanship. Stay far far way and go to an actual shop with proper customer service and mechanical knowledge.

This independent bookstore is the only place in Cranbrook to buy topographical maps of the East…read moreKootenay. It's got great regional history, hiking maps, and lots of current non-fiction to read on the beach. (Tons of fiction, too--including a huge Young Adult section.) You can get incense, Canadian artisan jewelry, prayer flags, puzzles and games and leather-bound notebooks. The centre part of the store is taken up with big tables of very affordable books The card selection is the coolest--check out the super-miniature people posed on food. Hilarious! Staff are very friendly and will let you sit and read in the easy chair. A great place to go and next to other specialty stores downtown.

The people who shop here are made to feel like family...the staff members make you feel at home,…read morethey learn your first name, and in addition to a healthy stock of in-store merchandise they can also order in a vast range of books (and you only have to wait about a week for orders to arrive in most cases). They have a point system for all their customers so you get discounts after spending a certain amount. They even have an online searchable inventory tool on their website that is very efficient. It allows you to browse from your own computer, and see what books they can order in and what the cost will be. Excellent, five stars all the way.