I've been a patient of Dr. Quintana for years, and I can't recommend her highly enough! From the moment I walk in, the entire staff makes me feel welcome and cared for. Dr. Quintana takes the time to thoroughly explain everything, which makes me feel confident and at ease when considering any procedures. I go in every six months for my cleanings, and they consistently do an outstanding job. What I really appreciate is how punctual and efficient they are. I've never had to wait, and often they're able to get me in even earlier than my scheduled time read more

Worst experience ever. First, they got my name wrong on the verification form. Then their patient portal didn't even work properly. I showed up on time for my appointment, waited 30 minutes, and was told I needed X-rays even though I made it clear beforehand that I only wanted a routine cleaning. The X-ray process itself was completely incompetent. I stopped them and declined the X-rays, since it felt like they were just trying to bill extra through insurance. After waiting almost 50 minutes, no dentist ever showed up. Not a single communication from the staff. By far the worst dental visit I've ever had! read more

Don't go!!! Went two times for a cleaning, I have a permit retainer the first time they broke it and I am a very understanding person and understand mistakes happen. They glued it back together after sitting there for over an hour. Went back three months later for another cleaning. I do not have a lot of plaque where you can't see what you're doing plus these are supposedly dental hygienist who should know the difference between plaque and a retainer. Well now the second time they broke it again and didn't even floss my teeth !!!! They told me they'd call me back, never called me back but sent an email that they are not responsible and did me a favor by fixing it the first time. HORRIBLE. read more

Doctor was super nice however I have never had any cavities prior to this appointment (I go to the dentist every 6 months) and they told me I had four while proceeding to show only 1 on the x-ray and the other 3 in the mirror as "you cannot see them on the xray". In addition to that they made me pay for the fillings before I got them while only giving me two at the current appointment and made me come back another day for the other two. Also, cleaning and dental examination were two different appointments so I had to schedule a cleaning appointment on another day as well. Felt a little scammy so will not be coming back. read more

Stay away. Scam. I came to get fillings for 3 of my teeth, standard procedure that was 100% covered by my insurance. I got billed $200 for local anesthesia that they used that apparently is somehow different and is not covered by insurance. Never have I ever had an issue with that going to a dentist over such a simple procedure. We obviously called our insurance and they that informed us that the way Brickell Dental described the procedure is not found in their database so they can't cover it. I called Brickel Dental to resolve the issue, only to find out they can't do anything about it. I unfortunately also found out that one of the fillings was done poorly and I still have cavity in one of the three teeth they worked on. Very unprofessional and legit scam. Red flag I should've paid attention to is my first time going in I heard the receptionist arguing over the phone over the same issue with another patient. We just moved to Brickell and I will definitely keep the word out to any of our friends that are looking for a dentist to stay away. read more

tl;dr they lied about my need to get fillings and then refused to refund me afterwards Went in for a routine cleaning for the first time at this location last year and was told I had half a dozen or so cavities that needed to be filled. I was surprised because I had no issues when I went to my old dentist 6 months prior. And as I was scheduling the next appointment, they asked me to pre-pay the copay / deposit for the filling (red flag), which I initially did not want to. But the receptionist was pushy and I was in a rush, so I complied. I changed my mind later, so I called Brickell Dental to cancel my fillings appointment afterwards and asked for a refund. They said they would process the refund, but never did. I called back repeatedly and each time they said they would do it, but never did. Eventually, they never picked up my calls, even after months of trying. When I reported the transaction to my bank, the bank told me Brickell Dental responded to them saying I had in fact agreed to the charge and would therefore not refund me (so they'll respond to the bank but not me...) The real kicker was, I ended up seeing another dentist who told me I had no cavities and required no fillings. So not only did they not refund me and dodged all my calls, they also tried to convince me to get a procedure I didn't need (which would've cost hundreds if not $1k+ out of pocket for me). If you want a regular cleaning, you can use them; my dental hygienist was great! But anything beyond that, I wouldn't trust a thing they say. read more

Do not use this dentist for any major services. Brickell will charge you upfront for all services that are provided, but that is far from the issue. I had a root canal service performed and a crown put on after that was complete. The cost of both of this was just under $1900, which is a fair price. Two months later I receive an update from my insurance company that I should only owe a total of $171.80 since they are in network. Brickell Dental only refunded me $720 because of two things that were never explained to me and one is 100% false. The first being that since they have someone come in to perform the procedure that they do not honor any PPO discounts from the insurance and I have to pay for that ($680). Secondly, I received a discount for the crown ($300), however they stated I needed to pay that because my insurance only covers metal crowns. I spoke with my insurance and they did in fact let me know the opposite they will only pay for a porcelain crown for anyone over the age of 19. With that being said the staff is great and this rating is not a reflection on them. However it is a reflection on they over charge patients and lie about how things are covered. read more

They are a scam. I came a year ago for regular cleaning and X rays. I was told that I needed 2 crowns. I went ahead with the procedure, they gave me an estimate for the costs based on what the insurance would cover. I paid almost 3.000 and the rest will be handled by the insurance company. A year later I'm receiving a text message with another bill for over 900.00, I thought it was a mistake and wrong person. When I called back they said that the insurance is not covering therefore I have to pay. I never received any prior notifications from my insurance. It's been a whole year later! read more

Excellent service and great front desk staff! Affordable, very solid service. Great location, upgraded, clean, and new office. Recommend to all brickell residents read more

I visited Brickell Dental on May 25th, hoping for a convenient local dentist. Unfortunately, my experience was disappointing. I expected routine dental services, including X-rays, an oral evaluation, and a standard cleaning, all of which were fully covered by my insurance.However, the receptionist, Kathy, informed me that the dentist, Dr. Devivo, recommended a deep cleaning instead of a regular cleaning. The pricing was unclear, and I noticed discrepancies in the billing after arriving home and reviewing the charges. They seemed to overcharge and unbundle services, billing for separate components of a comprehensive procedure that should have been covered. I reached out to Kathy, who handles reception and billing, seeking an explanation and a potential refund due to these inconsistencies. To my dismay, she stopped responding to my emails and messages. After months of waiting for a resolution, I had to dispute the claim through my insurance. It is now August & my insurance called to let me know they denied and rectified the claim, paying only for routine procedures and not the deep cleaning procedure that was unbundled resulting in higher out-of- pocket costs. When I called the dental office to request copies of my X-rays and exam results, and to inquire about a potential refund based on the rectified claim, Kathy displayed a lack of professionalism. She seemed more interested in arguing than addressing my concerns. During our conversation, she couldn't even locate my patient profile or previous correspondence, yet I remained patient.She spoke condescendingly and shared personal medical details about her absence, which was unnecessary and while I empathize, this isn't something I needed to know as a patient/customer. Her demeanor throughout the call left much to be desired. She raised her voice, answered questions I hadn't asked, and tried to redirect the conversation to make me appear irrational. In an attempt to resolve matters, I offered to discuss them in person, face-to-face, since I work down the street from their dental office and she somehow took that as some sort of threat and threatened to ban me from the building and report me to my insurance provider because I had voiced my concerns about her competence in handling my issue in a timely manner and the scammy charges they documented lol, utterly ridiculous. I waited for her to send me copies of my X-rays and got off the phone, apparently I am irrational for advocating for myself, oh well! This experience highlights the importance of being cautious when selecting dental providers. I suggest seeking recommendations from family or friends, keeping records, getting a second opinion, and reviewing charges with your plan representative. If necessary, don't hesitate to file a complaint with the dental board. I ended up with an unnecessary $365 expense, but for others, it could be much more so stay vigilant. As for Kathy, I don't know you from Adam and I have no reason to call and argue with you for free. I work as a Project Manager and I deal with people everyday across different social classes and cultures just like you, the way your handled the situation was utterly unprofessional; perhaps consider more training in effective communication, active listening, patience, deescalation and empathy, it would greatly benefit you both professionally and personally, I hope. read more

After a few experiences with two overpriced and abusive dentists here in Miami I found this practice. Dr. Delgado is very professional and His team is great! I highly recommend His services. read more

Dr. Jose D of Brickell Dental Associates is a very honest dentist, charismatic and does good work. The entire staff is kind and always greet you with a smile. read more

This past Sunday while eating breakfast the crown on my front tooth broke off I was freaking out I looked crazy with no front tooth, I said let me try and call My Dentist at Brickell Dental My wife said good luck on a Sunday. I called the office left a message and Dr.Rodriguez returned my call she asked me if I was in pain, if I still had my crown and to send her a picture more like a toothless selfie. Dr. Rodriguez gave me a next day Monday appointment and resolved my problem in no time. My family and I have been going to Brickell Dental for years the Hygienist is the best and Dr. Rodriguez treats us like family she is so kind, and well spoken a true professional... read more