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1.5 (8 reviews)
Open 10:00 am - 9:00 pm

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1 year ago

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1 year ago

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2 years ago

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13 years ago

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Brick Reviews in Other Languages

EQ3

EQ3

3.0(19 reviews)
5.6 km
$$$

This is my third large furniture purchase from EQ3. Bed, couch, and a recent, really, bigly leather…read morecouch. I don't mind paying the premium for EQ3 products because the items I picked up were all Made in Canada. You can buy things for much cheaper from other shops, for sure.. choices.. The shopping experience. Personally, I'm new to the city, I live here part-time, and I just needed a few things to make a place comfortable for me. I've bought $ things and $$$$ things from the shop in the Byward; I love a good deal and the third floor is great for sales. The staff have been helpful without being pushy The real nugget to shopping EQ3. Those delivery guys are gold. I ordered the biggest, baddest, heaviest couch in there. I'm in a low-ceiling, 90s building. Elevator said 'no' and these guys took the stairs up 3 stories. It was like 3D Tetris on 'roids from the get. I cannot thank these guys enough

We currently have a couch that was purhcased at EQ3 (its going on 10 years old), and we were…read morelooking to replace and purchase a new couch. Since we were in the market, we decided to pop into EQ3 and test out some of the couches. Honestly, the store was not inviting at all, and was pompus! I actually left this place livid! I'll keep this short and sweet! We were followed around the 1rst floor after an assoicate said hello. (If only looks could kill!) Super uncomftorable browsing in this store. At least ask if I need anything. Not sure if we were treated like this due to being dressed down and wearing baseball caps, but it was incredibly unproffesional. We walked out!

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EQ3
EQ3
EQ3 - Oak bed post and frame.

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Oak bed post and frame.

Blueprint Home

Blueprint Home

3.2(14 reviews)
9.4 km
$$

We went into Blueprint Home to see what furniture offerings they had available since we just moved…read moreinto a new house and needed to furnish it. We loved that it's a local store and we try to support local in our purchases whenever possible. They have a variety of furniture on the floor as well as decor of all kinds. The team at Blueprint Home was absolutely great! Karrie and Kim were very knowledgeable and helpful when we explained to them what we were looking for. We could tell that they are passionate about what they do and actually care about providing excellent service to their clients. We ended up buying a Lind leather couch and love seat for a good deal. We ordered them in July and we were expecting to receive them at the end of November, but the shipment arrived early November instead. It was a pleasant surprise! The white glove delivery experience was amazing and we're very content with our overall experience with Blueprint Home. We're planning on going back to get more furniture and decor there in the future. We highly recommend them!

Yesterday i went to return an item. I was told the returns was down as the person dealing with this…read morewas not in. I asked to see the manager to discuss this further and upon the manager arriving I got the exact same response. I asked the manager whether I was able to able to exchange the product for another item and if there are able to manually write down the item for which i had a receipt for and was still declined. When the manager noticed my frustration, in-order to get rid of me I was told to please go ahead and make a complaint if i was not happy about the service. Me personally being in the customer service business I definitely though this was highly un-professional and that this situation could have been dealt with better or for CT to have a back-up plan in place.

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Blueprint Home
Blueprint Home - Chaise from Blueprint

Chaise from Blueprint

Blueprint Home

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Brault & Martineau

Brault & Martineau

1.4(10 reviews)
0.5 km

Here is an update on my friend's experience with Brault. The salesman told her that Magie Seal…read morewould come on Sept 24 to add the protection package she paid for on her sofa and her chair. When she contacted Magie Seal they told her they were waiting for Brault to send them the invoice as proof it had been paid for. They never did even though they promised they would (twice).She went back to Brault this week and asked for her $ back as she was tired of dealing with this store. Two sales representatives were aggressive with her because of the situation. While she was waiting, another customer came in and they both started talking about their horrible experience after Brault got their $ and sales. Good luck dealing with this store if you have issues after the sale.,

If I could give 0 stars I would! Do not waste your money! Run the other way!!!! Recieved a bed,…read moredamaged and sent the wrong slats for the box spring to rest on. Call to get my money back and was told I would need to wait for them to email me, and for me to email pictures back to them to assess the problem and decide if they would SEND A TECHNICIAN!?!? FOR WHAT!!??!? THEN for them to tell me that they ordered a new bed and ot would be delivered at their discretion. I HAVE NO BED TO SLEEP ON AND ITS BEEN 4 DAYS NOW!! To call and say I wanted a full refund to be told that I can only have a store credit. To show up in store and be told that they need to FIRST pick up the bed, then 2 days after them picking it up I can return to the store for my refund!!!!!! The worst company I've ever had to deal with and to spend 400$ ON A BED FOR THIS!?!?

Palace Furniture

Palace Furniture

2.0(7 reviews)
7.1 km
$$

Giving a 1 star review is over rating. "I purchased this sofa set expecting high quality and…read moredurability, given its so high price tag. Initially, it looked great and felt comfortable, but after only 1 month of use, the cushions lost their shape and became flat, the fabric started to wear down and fray, and the frame developed squeaks. For such an expensive set, I expected much better durability. I've tried to reach out to customer service, but I didn't receive the support I anticipated. It's incredibly frustrating to invest so much in a sofa that just can't hold up to normal use. I'm very disappointed with this purchase and would not recommend it to anyone, especially considering the price point. There are far better options out there for the money."

Their 'after sales service' is very very bad. I bought 1 sofa set that includes a 3 seater, 1 one…read moresit and 1 two sitter for $6,500. They delivered to my home and I found the 3 seater faulty wood. So, I did not take it. they took it back and then delivered again a faulty one. I did not take this also. then they said "come to our store, we will open the sofa for you, then you can check, we will deliver after that". I went to their store today (Saturday), checked and found the sofa faulty again. They told me to go their again on coming Wednesday. I live 35 km far from the store. its wasting of my time, harassing me a lot.. I will not buy anything from here for sure.. Is there any authority so I can complain against them? they dont seem to be honest businessmen..

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Palace Furniture

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Brick - electronics - Updated May 2026

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