I've been coming to this location for over a decade. I brought my old dog, who passed 3 yrs ago,…read moreand now my new baby, Enzo, to see Alyssa or Jen ONLY. They were great with both of my dogs. My old dog was a bit scared but always relaxed when he saw either one. My new dog has terrible PTSD/anxiety so he is only comfortable around them. He's a bit much so it takes someone extremely patient, nurturing & a true dog lover to deal with him. I also took my new dog, Enzo, to training with Michele. She did such an amazing job with him! Enzo was very aggressive & highly anxious when I first got him. I almost gave up on him twice to bring him back to the shelter. He's a working dog & needs a job to do, so Michele was able to help me with lessons & games for him that will keep him busy and out of trouble. 3 years later and he's completely turned around! He's a blessing to have & I'm grateful for all the time and effort she put into helping me. Whenever I need to pick something up for him at the store, I bring him so he can say hi to her. He truly loves her so much & she has an amazing personality with dogs. She's extremely knowledgeable & knows how to handle all types of dogs. I highly recommend anyone to sign up for training with Michele, whether you're looking for basic obedience or you want advanced levels.

I arrived at PetSmart Kearny at 10:10 for my 10am appointment. My groomer was Jessie. She said my…read moreservice would be between 3-4hrs. I mentioned that my dog did have some matting, Jessie automatically said I'll be charged the maximum for the matting. This was before even assessing my dog's fur. Therefore I was charged a 30min and a 15min dematting fee for a 12lb Shih Tzu/poodle. I returned to PetSmart Kearny at 2:30pm.(Over 4 hours later) I was told by Jessie, who at the time was in taking a new dog, that my dog is not ready because they had many dogs today. She suggested that I go pay and come back in 30mins for my dog. I took the receipt and that is when I noticed the double matting fees. I went back into the salon to question the extra charge on top of my dog not being ready in the 3-4hour window. I said I would like my dog now since she is not being cared for and I'm being overcharged. The other groomers in the salon except for Robyn started defending Jessie saying there were many appointments today. My dog is a twin and is not used to being away from her sister for a long periods of time. Hence why I heard her barking the entire time I was there. Jessie brought the manager who I believe is Natalie. I explained the situation to her and while speaking to her other groomers at the salon were jumping into the conversation. I felt like they were ganging up on me and holding my dog hostage. One groomer went as far to say that she will not argue with me when I wasn't even speaking to her. I said I will not pay for the service if my dog is not ready by 3pm. She went to the back to speak to Jessie and returned to say that my dog will be worked on now but I would have to step out of the salon. I agreed. Gladis is apparently another manager, when my sister called the store to get the name of the manager on duty, Gladis proceeded to tell my sister whom she did not know was connected to me that she just had to deal with a difficult customer and that's why she did not want to share the names of the managers. She eventually did because my sister quickly realized that she had to lie to get the names so I can make this complaint. I paid for the full service when Jessie finished my dog at 2:57pm. When I received my dog I asked Natalie for the name of the groomer that continuously jumped into my conversation with her and she refused to disclose the name. My experience today was like no other. I've brought both of my dogs there multiple times to be groomed by Robin and I've never experienced this extended wait time and I have never been double charged for matting. I feel discriminated against, bullied and this experience definitely caused my dog anxiety.

Referred here by family member. Appointment was for 9am they took my dog at 9 am. They worked…read moreon her and made her look beautiful. The snow and wetness did a job on her this winter lol. Would recommend this place to anyone. The staff was super friendly and the clerk that took her in explained everything in detail as to what they were going to do. See ya in 6 weeks.

First These people refuse to take responsibility and then after that the owner personally goes and…read morehits me up and tells me he gonna be taking care of the medical bill and give me a free year of service as long as I delete all the reviews It's been a month since then and now the owner is ignoring my phone calls. Do not leave your dog with these people they do not take accountability for the actions of ther workers. At the same time they do not keep there word all the proof is in the pictures . Do yourself the favor and stay away.

I take my dog Coco Chanel to get groomed here the staff is always so nice and friendly, I love…read morecoming here been coming here for years now. I would highly recommend getting your pet groomed here def give them five stars.

DO NOT BUY FROM THIS STORE!! I bought a bunny, and one of the first things they told me they do…read morenot give any guarantee. It sounded very weird that they emphasized on it. Now I know why, the day after we bought her, we noticed she was pee brown, like with blood. Now a week later, I found my bunny dead . I just read other people's reviews and I'm not the only one that bought from them and there poor animals die in a few days or even one mention that happened in the same day. They should close this store, since it looks like they are selling sick animals. I wish I can put zero stars. I'so sad for my Rosie.

Brilliant! Mark is extremely knowledgeable and the pricing is very fair! By far the best…read moreexperience I have had, and I have had aquariums going back to my teenage years! If you are serious about fish, I strongly recommend visiting this place ..... Vince S.

From the owner: Salt water-fresh water fishes and maintenance..Custom installation-rabbit-hamster and small animals.read more

I've been taking my dogs here for grooming for years but did not realize they offered pet boarding!…read more Omg, my doggie is so happy when I pick him up and I can tell they took good care of him. The cost is affordable and the staff is cool.

My puppy always looks fabulous after her visit. I love how patient they are and not mean. I can…read moretell my puppy was well taking care of because she's not jumpy or nervous leaving. Unlike other big names pet groomers. Animal kingdom is family and treats the pets they care for like family. Old school pen and paper no computers at check in

I won't bad mouth this franchise, but I will say this. The employees need to listen to the owners…read moreof the animals. My bichon came here in May and within 3 days after his grooming, he had a very bad ear infection in both ears. I did ask if they can make sure water doesn't get into his ears, and to my surprise no one listened.

I brought my Cavachon puppy Charli to the East Orange location a few months ago and definitely…read morewanted to try this location since it's closer to my home. We couldn't be happier with our experience. The woman at the front desk was so sweet to Charli when we walked in. He seemed to forget all about me as he wandered around behind the counter sniffing everything in his path. She asked me a few questions about the type of 'cut' I wanted for him and I left feeling comfortable that they would do a good job (leaving him is still not easy). Charli looked great when I picked him up a few hours later. We will definitely be returning to Animal Kingdom South!

I was there last night with so many questions about adding a new addition to our family. The first…read morewoman seemed bothered by my questions but then I ran into a young man who stayed with me and answered every question I had. He showed me around the store and showed me everything I would need to purchase when I decided to take the new little furry baby home. The world needs more people like this.

Got what we needed from Pet Supplies Plus to work on our fish tank. The store is huge and each…read moresection is organized to what you need.

Great service ! My Baby Kaci loved how she was treated when she got there the first time . i really…read moreenjoyed my babies new look after she got a bath and haircut . thank you so much Top breed

I called to ask if they had any open appointments for cat grooming. The woman who answered started…read moreimmediately yelling to someone else in the background (in Spanish), "A lady is on the phone asking about her cat in English." I actually speak Spanish, so she could have asked me if I spoke Spanish. It's only natural that if someone answers, "Hello?" I would ask if they have appointments in English...That was the first annoying thing. The next woman gets on the phone and with a lot of attitude asks, "Does your cat like water?" I laughed and said, "Most cats don't like water, I guess my cat is pretty normal." She said, "If you got him used to bathing from being a kitten, then he would like water. Is he going to attack us when we put the water on him?" I didn't even know what to say. I assumed that if you're a cat groomer, you would have techniques to handle cats who don't love water. I started replying, but she cut me off and said, "No thanks. Okay goodbye." and hung up. What kind of dog and cat grooming business is this???