1. Brian's Machine Service

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South Windsor, CT

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Brian's Machine Service

3.0 (2 reviews)
Closed • Closed

Services - Brian's Machine Service

Routine automotive maintenance

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3 years ago

Do not trust Brian! He will tell you one thing and then either not do it or lie completely. Cannot recommend, very dishonest owner.

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8 years ago

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J&D Windsor Garage - The "battery current sensor" I was charged $400 for.

J&D Windsor Garage

(22 reviews)

I broke down on a very busy 4 lane highway and I did not have to wait very ling for the tow truck…read moreto come. I was treated with respect and friendliness all the way to the garage. The workers in the garage were all very friendly and helpful. Being a some what disabled senior citizen I would recommend them to everyone!

roadside dispatch failed and communication was nonexistent…read more I had a roadside tow arranged for my disabled truck and was given a service window. We traveled back to the vehicle and waited. During that window, a tow truck came through the parking lot. No one called, stopped, or checked the disabled vehicle described in the dispatch, and the truck left. I later learned that the tow had been canceled, but neither the app nor the service communication clearly told me. We continued waiting for help that was no longer coming until towing services were unavailable for the night. This was not a minor delay. It was a complete failure of dispatch control and customer communication. If a company cannot complete a roadside call, it needs to notify the stranded customer immediately--not silently cancel the service and leave them waiting through a promised window. The vehicle remained stranded, the evening was wasted, and we had to arrange another solution for another day. The most basic requirement of roadside service is simple: show up, or clearly communicate that you will not. Based on this experience, I cannot recommend J&D Windsor Garage for roadside towing.

Strong's Autocare

Strong's Autocare

(19 reviews)

Strong's is a long time family business, which in the 1950's and 60's was in East Hartford next to…read moremy elementary school. Who knew that many years later, we would be reunited and become BFFs? These days, Strong's is computerized and high tech, but it still maintains the nice, friendly, comfortable feeling of an old time neighborhood mechanic whom you know, like and trust. Strong's could not have stayed in business and thrived for 60+ years without a reputation for integrity, honesty, repair work done correctly (and on time) and very reasonable prices. Not to mention, they're friendly, kind, helpful and seem to really care about their customers and their cars. When I moved to South Windsor 6 years ago, I found Strong's, and I trust them to maintain and repair my geriatric 2002 Lexus sports utility. It probably will need a lot of service to keep it going, and fortunately Strong's prices are very reasonable, so I can afford it. Being a woman, it's not easy to find a mechanic who I can trust to not take advantage of my lack of knowledge about cars. I totally trust Strong's as they're honest, ethical, reliable, always available, and do great work that's guaranteed. In fact, I trust Strong's so much that last Friday, when they delivered my car to my home, as a huge favor for me, I didn't know what the total invoice was, so I gave them a blank check to take back to Strong's to fill in the $. When I used to take my car to the dealer for service, I felt like a lamb going to the slaughter (financially) but at Strong's I feel like I'm going to trusted friends who are there to help me with my car. I appreciate the many times I've called Strong's for an "emergency" and they always tell me to come right in. They usually spend 10-20 minutes fixing the issue or reassuring me that it's not dangerous, and can be repaired later. And then, unbelievably, they won't let me pay for it, no matter how much I insist. I enjoy seeing Strong's cheerful employees who seem to like their jobs, employer, as well as happy, chatty customers in the waiting room who have been Strong's customers forever!

Professional. Trusted them with my sport roadster to replace rack and pinion steering related…read moreassemblies. Align. Replace and balance two front tires. Vehicle was repaired, tested. Returned to me in pristine condition. Drives like a dream. Straight, true and tight. Steering as it should be. I'll bring my other vehicles to strongs for future repairs.

Brian's Machine Service - autorepair - Updated October 2026

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