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    Brian Thielicke - Caliber Home Loans

    4.8 (18 reviews)
    Closed 8:30 am - 5:00 pm

    Services - Brian Thielicke - Caliber Home Loans

    Mortgage services

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    Ask the Community - Brian Thielicke - Caliber Home Loans

    Review Highlights - Brian Thielicke - Caliber Home Loans

    I had a lot of questions since this was my first purchase, and him and Joni were very helpful.

    Mentioned in 5 reviews

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    Lauren Sands - New American Funding - Lauren Sands Loan Officer MLO-825722

    Lauren Sands - New American Funding

    (5 reviews)

    Lauren at Mortgage Masters was a dream mortgage broker. She is personable and bright and from the…read moreget go made me and my wife feel welcome. From start to finish we were in good communication with her, she explained the process and walked us through the details. When snags came from the underwriters as they always do she smoothed them over for us. We couldn't imagine doing business with anyone else. She is truly a one in a million.

    I came across John Porter w/Mortgage Masters when I was purchasing my current home 5 years ago…read more John is like having a family member in the business. His knowledge base is unparalleled and he treats you like family. His availability is unmatched and he's generous w/and eager to share his knowledge. I'd not talked to John in 5 years, but recently, I got into a 'situation' w/a contractor. I contacted John for some pointers since the 'situation' could affect my credit and I wanted his expert input. Within the day I had the information I needed and am moving forward confidently. When John got me my loan 5 years ago, it was an absolutely PAINLESS process. His processor Brenda was gracious, helpful and extremely skilled. Since my home purchase 5 years ago, I've steered many to Mortgage Masters because a home loan doesn't have to be painful. I'm a professional myself, quite particular and Mortgage Masters FAR exceeded my expectations. Do YOURSELF a favor and give them a call when you're in the market for a loan. You will not be disappointed. And no, I'm not a family member of John's, but the way I was treated makes me feel like one.

    Kiel Mortgage - HomeBridge Financial Services - www.nmlsconsumeraccess.org

    Kiel Mortgage - HomeBridge Financial Services

    (25 reviews)

    I bailed out on a refinance after three months of being told that this is the current standard of…read moreservice. If it is, ok. I can't refute this. They said (as I knew) "It's not you". In 2021 ( my belief) your only REAL vote is your wallet collection of "Presidents" (The Benjamins, for example) Companies pay close attention to trends as to how money is spent. If you have no demands for your money, soon you will have no service. Kiel: Inconclusive.

    Avoid Kiel mortgage at all costs. Here's what happened to us: we were told to modify our loan…read moreapplication. First closing date came and went. We were told to modify it again. Second closing date came and went. We were told to modify it again...third closing date went by, and we were then told that our loan was being denied...with no explanation whatsoever. We consequently lost our dream home that we had spent months searching for... we are also out the $3,000 we had to pay for the inspection, the appraisal, and the earnest money to the sellers for the delay / extension. Kiel mortgage caused us an unprecedented amount of stress, anger, and heartache. They did not communicate well with us at any step of the process...we always had to deal with a "middle man" who wouldn't return our calls until 4:50 pm on the supposed closing day, if at all. Their incompetence is incomprehensible... we actually feel victimized. This has drained us so much we don't have enough energy to fight with them and still look for / buy another home, so we are moving on. You should know that we have perfect credit and have paid off other properties... we are in shock that this happened to us. You should also know that we were "pre-approved" by them, which we now know means nothing at all. If we could give them zero stars we would. Take our advice and take your business elsewhere... they are not worthy of your trust. Response to comment below: Yes, it is absolutely Kiel Mortgage we're writing about. The reason you can't find my name is that I wasn't the primary on the loan, but my signature was required... three times, due to Kiel Mortgage's ineptitude around closing. We forgot to add that after you caused us to miss the first closing date, you said you could do the second one, at a significantly higher interest rate. We were not at all happy, but it was our dream home, so we reluctantly agreed, which ended up not mattering, since you didn't keep your word. I'm sure you would really like us to remove this review. Maybe now you have small taste of what it's like to really, really want something and not get it, like what you caused to happen to my friend and his mom (who now has to move into a trailer, by the way). So yes, it is Kiel Mortgage who is responsible for this fiasco, and no, we will not remove this review. People need to be warned about how you operate. Finally, don't respond to this post again. The only way we will ever interact with you from now on is through lawyers.

    Brian Thielicke - Caliber Home Loans - mortgagebrokers - Updated May 2026

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