Back with another review from a VERY happy customer! Christian and the team have done it again helping my wife and me get into our dream home! We put a contingent offer in on a house and Christian was right there with us every step of the way (for nearly 3 months!). Working with such a strong and capable team gave us great confidence as we stepped into the new chapter of life, I would recommend them to anyone! read more

it was great working with Christian and Team Crowell at Cornerstone. Things went very smoothly and I signed on my new home today! Everyone was very pleasant and supportive through the process of buying a home across the country. the sun is shining here and I am excited. Judy Casler read more

My team and I have worked with Team Crowell on both the buying and selling side, and we have been very pleased with how well they communicate throughout the entire process from pre-approval through closing, we were well informed. We appreciated working closely with Christian, you can tell how much he values his clients and partners with the way he stays in touch, and follows through with any question or task. They also offer very competitive rates, services and programs that make it an easy choice to recommend them. We would be happy to work with Christian and the Crowell Team again in the future, and we look forward to it too! - Team Edmond from Edmonds Real Estate read more

I had the pleasure of working with Christian and Jacob at Cornerstone home lending. They gave me the confidence I needed by making sure all my questions and concerns were taken care of. I had multiple calls with both Christian and Jacob, both were very patient with me. Cornerstone as an organization is also able to close super fast, which was a plus for my particular offer. read more

Easy to work with, digital platforms made it simple to navigate. Friendly and personable!

Jacob has been nothing but a blessing in this absolutely insane housing market we are seeing in Seattle. I met with Jacob about 1.5 years before diving into the housing market. While I was nervous and a bit apprehensive, Jacob walked me though the process from beginning to end and didn't flinch when I pointed him to the whiteboard and told him to "show me the math". Software Developers, rejoice! I have sent some of my closest friends and coworkers to Cornerstone and the praises given are equally as high. Every single person who has a foot in real estate seem to echo the same phrase, "Oh you're with Cornerstone; those people do great work, you're in great hands". It has honestly felt like Cornerstone has been my leg-up in this whole process. I without a doubt feel that strategies they put in place WILL get you the home you want. They even rolled up their sleeves during the bidding process and got in the ring with me and my agent. I can't count how many times we said "THANK GOD FOR JACOB!!" - this is not an understatement. Working with Cornerstone has been one of the best finical moves I have made in recent history. Feel free to look at my profile, years 'elite' as a Yelp ambassador, see how long i've been on here and how many 5 star ratings i've made and If you still have an ounce of hesitation feel free to message me or privately. Thank you Cornerstone and thank you Jacob! read more

I initially started with Jay Crowell, recommended by my real estate agent. However my mom wanted me to work with her friend at Wells Fargo. 1 week before closing, Wells Fargo said they could not close on time and may even be delayed for another 3-4 weeks! I went back to Jay and his team delivered a miracle and I was able to close within 15 days of contacting Jay. The entire team is extremely responsive, professional, and easy to work with. Highly recommend Team Crowell! read more

My husband and I signed up for an online workshop held by Team Crowell (thank you, Anna). The workshop was very helpful as it covered the housing market, current interest rates and things us as first time home buyers had no idea about. Jacob and his team were very professional, fast and efficient! We applied to get pre-approved that very night. Our pre-approval was completed that Wednesday. We went to go look at a house the same day that we fell in LOVE with. The sellers were looking for buyers who could close within 21 days - Team Crowell came through and easily did that! The process was a breeze because of them. We are so happy we chose them and would highly recommend to anyone! read more

Working with Jay and his entire team has been wonderful and easy. I wouldn't want to use anyone else. The process was simple and they kept us aware at all times what was going on. I really like their app that you can log into to see your status. Best ever for peace of mind. Thank you Jay and Jacob and thank you to your entire team. 5 stars all around. read more

My brother referred me to Jacob, to discuss a possible refi....and I couldn't be happier with the process. From the get go, he was responsive, helpful, and moved things along at breakneck speed. Our docs were uploaded through the LoanFly app and before I knew it, we were headed to closing. They even waived the appraisal. Best banking experience ever. I intend to refer all of my family and friends to Jacob and his team. read more

Jacob and team are great! I chose him on recommendation from a co-worker and after reading reviews here. Truly a 5 star experience because they make a complex process easy to navigate. Agents know Jacob and team and this adds additional credibility to your offer. read more

My wife and I recently purchased a home in the Seattle area. As you may already know, the area is so competitive with offers that it is sometimes necessary to waive certain items in your offer in order to be chosen by the seller. In our case we waived our financing contingency. This ended up being the thing that had our offer chosen, so we were ecstatic. However, it also meant there had to be no delay in our financing. In our case, we were approaching the winter holidays so we even had more of a time crunch. To say I was stressed is a major understatement. Well Jay and his team came through for us. His ability to come up with the perfect strategy for what my family needed was amazing and I do not believe there are many agents that understand the industry the way he does. We closed on time with no issues and we move into our new home this weekend. There were likely plenty of opportunities for a ball to be dropped yet Team Crowell came through in every way. In my opinion, if you have a simple or complicated home financing need it would be in your best interest to call Jay. read more

This is the second loan I've worked with Jacob and the team on, over the past years. The first was a purchase, the second a refinance. To say I'm a difficult client is an understatement. During the first purchase I had a 5 page document justifying major changes of money in accounts, changed jobs, and all on a short sale... They walked me through each step giving me the instructions needed to make the bank understand what was happening. During the refi, I was a regular customer and it went so smooth I got mostly completed while on vacation. I was present when needed for signing and had electronic access while on vacation. I should also admit I'm a cheapskate or more elegantly said a super shopper. I did try a refi, with a bank that I had two loans with, and the new systems that are in place for mortgages coupled with a "big" bank mentality caused my refi to fail. I was literally 4 months into the process when I just gave up. I wasted 4 months, had a large loan origination fee all trying something that appeared to be easier. It isn't. All I got was the same documentation requests with no help on what to do when I didn't "fit" the normal applicant. read more

Christian at team Crowell is who helped me refinance my home and I could not recommend him and this company enough! My grandmother passed away and left her home to me. I was recommended this company by a co worker due to his success and myself having failure at other places. Christian was very helpful, kind, responsive and reassuring throughout the process. I am a first time homeowner so everything was scary and new. If I wasn't familiar with a term or process, Christian was right there full of knowledge and help. In the beginning Christian said the process would be quick and painless and he did not lie. I am very happy with him and this company, they worked with me even in the worst of times and fought for me given my circumstances. If you are reading this and in the unfortunate position where a home or property was left to you by a loved one or if you're unhappy with your current provider stop looking now and contact team Crowell! You will not regret it! :) read more

Jacob, Jay, Angela and the rest of the team are incredible. Many people may be tempted to work with their bank but working with a local lender is the way to go. Team Crowell has incredible attention to detail, clear communication, a solid process, competitive rates and are all around fun to work with. They have earned every one of these 5 stars and I would encourage anyone to give them a shot, you won't be disappointed. Such a pleasure to work with! read more

We are first time home buyers and very confused at the start of this process. Jacob was patient and kind as we waded through all the information. He really made sure we understood what everything meant and the legal reasons behind the process. I am so grateful for his patience and dedication with our first home. read more

We are so glad that we switched to Cornerstone as our lender. Their ability to provide a quick 12 business day close was critical in our ability to win the house. They got us pre-approved fast, reached out with a personal phone call to learn about our needs, and responded quickly to any question that we had. They're a trustworthy and competent company and we will be glad to recommend them to others. read more

Awesome service, super fast and efficient. Jacob and the team kept us updated every at step of the process. When a few question popped up one weekend he was straight in the phone with me and our realtor on a Sunday afternoon. Selling and buying with closing on the same day has been super smooth, in no small measure this is down to Jacob and the Cornerstone team. read more

We recently purchased our second home using Cornerstone for our lending. The process could not have been smoother! Buying a home is usually a very stressful ordeal, but with Cornerstone it was as easy as it could possibly be. Jay and Jacob are incredibly knowledgeable in their profession and are, in my opinion, the best of the business. I also feel like they offer the best rates around. I highly recommend Team Crowell! read more

We've known Jay and his team for years and have used them in the past. After purchasing a condo downtown about 6 years ago we needed to refinance to rid the PMI off of our loan. Jacob and his team did such a great job. I did some research with other mortgage brokers and went with Jay again knowing I would get great rates and service. They exceeded our expectations and made the process so easy and stress free. Thanks #teamcrowell ! read more

Jacob literally saved the day on a file that I have been working on for months. My client was running into issues during the Corona Virus outbreak and we needed to find a lender that could help get to closing. Within a week, he was able to find a solution, work with the client, and begin the process of bringing the contract to close. Jacob has been communicative, creative, and totally on the ball. I am so glad to know him and will forever be a fan. read more

The whole team and especially Jacob Washburn were AMAZING to work with. We could not be happier. My husband is in the film industry which made our financials unusually complex and no one treated us like a problem. Everyone went the extra mile to understand our situation and close on our first home on time (and manage my anxiety through the process which was definitely appreciated :)!) would recommend to anyone in the market for a home /refi but especially for first time buyers who may not know what they're doing. We worked with them twice- once for our original mortgage and once for our refi and could not be happier! read more

If you need financing for buying a new home or a new place, I highly recommend these guys. Especially in a different type of a market for buying a home, it is good to have a group like Jacob Washburn, Anna, and the team at Cornerstone Home Lending. These guys are a proactive team that tries to anticipate what the banks will ask for before they ask for it. Yes, they will be demanding, and you will have to do a lot of homework in providing the paper trail and pieces that they ask for. But, at the end of the day, they got the job done and sold my wife and I a new home...and that is all that I can ask for. You will not lose your ernest money when you work with this team, and they consistently close deals. read more

I'd highly recommend Team Crowell. Jacob is great at explaining the process and being available to answer any questions you may have. We had an easy and early close thanks to their great team. read more

My wife and I had the pleasure of working with Jacob Washburn and Anna Chan at Cornerstone Home Lending in Seattle, Washington. This was a wonderful team of highly energetic and efficient individuals who sought to our every need during the loan process, locked our loan in early, and helped me improved my FICO score by 80 points! In addition, we wanted to know what our monthly payments would be. No problem at all. Jacob and Anna tackled this issue quickly and provided us a thorough cost analysis and strategies for payment options based on our total loan. This was the first time we received so much involvement with a Lending team. In fact, my wife and I thought it was great that Jacob sent us a video recording introducing himself and how Cornerstone works. Although this wasn't the first time Cornerstone helped us. They assisted in buying our first home and now the second...both smooth transitions. Good job Team Crowell! Thank you both for the excellent service. I recommend these two and this company. Five stars!!!. David and Sherry Bradford read more

The entire team that comprises Team Crowell is fantastic! They are honest, efficient, and transparent. Jacob helped us figure out the right financing structure for our family by asking a lot of questions and working through different scenarios. He and Jay were magic and got us pre-approved over a weekend so we could submit an offer on a house unexpectedly after our original pre-approval lapsed. After we had mutual agreement with the seller the rest of the team took over and ensured our financing went through. We were able to close 5 days early which is awesome! Thank you to Jacob, Kay, Angela (not sure she sleeps), Shelli, and Anastacia. read more

Team Crowell was able to close the deal in under two weeks with no issues. That kind of speed with zero complications speaks for itself. I was very impressed with the service quality as well. read more

Working with Jay and Team Crowell was a great experience! Being a first time home buyer I had tons of questions during the process and Jay and his team answered them all. They were able to expedite the whole process and we were able to close on our home only 13 days after our offer. I would highly recommend Team Crowell to anyone who values true customer service! read more

Greatest team in Seattle! Got a great property at the right price in a really challenging sellers market. Jay made the deal work even with significant financial difficulties. Every body on the team was positive, informative, and productive! read more

Jay and Jacob and their team at Cornerstone do an absolutely terrific job. Always ahead of schedule, always forthright, always complete with information - nothing they do is less than complete and stellar. I am a repeat customer (two purchases, two refinances) and I can't imagine another team of mortgage professionals is more responsive and professional than Team Crowell. They work around the clock. They do the little things that make big differences. Highly, highly recommend Team Crowell at Cornerstone. read more

Jay and Anna made our refinance quick and easy. The process was painless and we will see significant savings. Their communication through out the process was professional, responsive, and knowledgeable. I would highly recommend them to anyone looking to buy or refinance. read more

We worked with Jacob after he was referred to us through our real estate agent and he was wonderful from start to finish. He took the time to explain everything to us so there were no surprises, was communicative and responded even when I called him on a Sunday. Cornerstone was able to continually meet our changing financing needs and was able to do so quickly. We ended up needing a quicker than usual closing and everything went off without a hitch thanks to Jacob and his team. We would not hesitate to recommend him or to use him again! read more

We worked with Cornerstone, mostly Jacob, to purchase a house summer. In the first few phone calls I had with Jacob, he answered the many questions I had and made us comfortable with how the process would go. He was very open in talking about his personal experience and how Cornerstone makes their money as well. Comparing all of our different options was made very easy by the team. Cornerstone's follow-through and hard work carried all the way through to close, where I believe Cornerstone's in-house underwriting and financing guarantees made it stand out above the rest. Cornerstone was also able to lock in a lower interest rate for us within 6 months of owning the house, at hardly any cost to us! I have recommended Jacob and his team to many close friends and coworkers, and I wouldn't hesitate to use them again. read more