I had an eye issue because I had some debris that fell into my eye years ago. Over the span of…read moreyears I went to doctor after doctor where they all denied that the problem existed. My 5th Doctor Was Dr. Doobay who diagnosed the issue and LISTENED to me. The Problem was treated and I am eternally grateful.

Dr. Ravi was great. My first time visiting but I recomended others already. Took time to explain…read moreeverything as I asked and was very professional. I don't meet too many Doctors like him. I will go back whenever I need to get my eyes looked at and if I have any concerns about my eyes.

He is unprofessional, insensitive and does not care about the health and well-being of the…read morepatients. He screwed up my eyes during surgery and instead helping me, he is lieing and treating me as if I don't matter. People need to know about my experience. Our eyes are an important part of our life. Maybe if it happens to him or a family member, he will have a little bit of understanding.

Wonderful Dr. and staff! I first met Dr. Weinstock in 2014…read morewhen he diagnosed me with narrow-angle glaucoma and recommended me for laser iridotomy, I immediately chickened out and ran away for almost 5 years! - such a scaredy cat. Flash forward to July 2019 when I decided it was silly to ignore a preventative treatment being offered at no cost....thank you Canadian Health Care! I was still pretty nervous but everyone, and I mean everyone that I came into contact with were extremely warm, helpful and understanding. Super busy office but managed so well. The procedure was comically (almost) easy and quick, went back for my 2 week checkup and everything is gold. Don't hesitate to see Dr.Weinstock if you're lucky enough to be referred, he's a terrific Dr.

I had a little bit of a medical emergency and need to see my eye doctor ASAP! I called her to find…read moreout she was on medical leave. I was frantically trying to find somewhere to go because I had been going to the same eye doctor for 15 years! Luckily i remembered Heritage Eye Care. It is conveniently located at the corner of Markham Road & 16th Avenue. With all the traffic going on at that intersection, you can't miss it while you're waiting for the light to change. Even better for me, it was a very short 7-8 minute drive from my house. I called to see if i could get an appointment the next day. Thankfully, they were able to get me in within the hour. A few things that really stood out for me about Heritage Eye Care: They are open evening & weekends (10-3 on Saturday's!), conveniently located near transit, kid friendly and up to date equipment that my former eye doctor wasn't even using yet because she was so old school. The Optometrist I saw (Dr. Trinh) was very professional, informative and gave me some very helpful and crucial information for eye care. I ended up having to go to a hospital to see an Opthalmologist. He didn't just suggest MSH, but he referred me to one where i could get in immediately to have my eye concerns addressed immediately. For that i am so thankful (I called to thank them!). I no longer go to my Optometrist in North York and will be switching my hubby & kids over to Heritage Eye Care. **Yes, parking can be a bit of a problem, but The Garden Basket Plaza is across the street with a lot of parking spaces**

I happened to visit this place when my eye had an infection last year and it is very close to where…read moreI live. The staff in here are very helpful and service was promptly. The ladies in the reception acknowledge me as I walked in and guided me through right away. The appointment was on time. Price was average to me. Dr Trinh was the one who took care of me and he was very patient. I asked him many eye related questions and he would answer them all. That is the reason why I went back when my eye was not feeling well few weeks ago and also had my eye exam done there last week. I highly recommend this place! The only con is the location as it is located right on Markham Rd and 16th, it can be hard to get in during rush hour as traffic is very busy.

My regular optometrist that I have been seeing for years is located at Markville Shopping Centre…read more Due to ongoing issues between Ontario Health and optometrists, eye exams aren't available. Bummer. I tend to see my optometrist in December every two years. What now? I did a search and found Unionville Optometry. It's a bit closer to me. I sent an e-mail asking whether there were any appointments available for this week. Twenty minutes later, I got a response and there was an appointment after work on Thursday. It was perfect. You need to do a pre-screening questionnaire before you show up at the place. The questions range from what your existing medical conditions are, to whether you have ever had COVID-19. You are then given a list of points about what will happen when you arrive at the clinic. A lot of them didn't happen, such as getting my temperature checked. The short, accurate version is the following: - Arrive at the clinic, and either call or text the clinic that you have arrived. I did the former. The woman on the other end indicated to approach the door in five minutes and someone will let me in. - When you are let in, you are asked to wash your hands at the sink by the entrance. Soap and paper towel are available. You do not need to sanitize your hands. I had a nice technician who let me in. She looked at my car and commented on how nice the blue colour was. It was nice to hear. She then led me to a bunch of different machines to test various aspects of my vision and eyes, from pressing a button whenever you see a light flash somewhere, to getting a puff of air to test each eye's pressure. I also had photos of my eyes taken. After all tests were done, she asked me to take a seat in a designated waiting area and Dr. Mark would come see me. This clinic is a family-run business. The family name is Innamorato. My guess is that spelling and perhaps pronunciation can be pain points, so everyone calls the doctors by Dr, followed by their first names. I like simplicity. Dr. Mark was friendly and thorough. We analyzed my sight with my existing glasses versus what looked better to me. He was understanding and I appreciated his explanations that weren't completely medical speak in nature. He also has a sense of humour. He asked who my usual optometrist was. I said her first and last names. He started singing Ricky Martin's "Living La Vida Loca," which cracked us both up. I didn't realize that her first and last names do sound like La Vida Loca... haha! I paid at the front desk. When you do the pre-assessment, you are asked to enter a credit card, but no charges would be made to it. My guess is that if you don't show up, a $75 charge for not cancelling within 48 hours occurs on your card. The eye exam here is more than what I typically pay at my regular optometrist's office. The eye exam is more detailed and comprehensive. I am okay with it, considering my track record for a weird eye issue that I had a few years ago. You then add on how much it is without OHIP and it looks expensive. Luckily, I have health insurance with my employer, so I'm covered for a good chunk of this cost. I paid with my debit card. The transaction was smooth. I got my receipts and prescriptions from the woman. They were clearly printed out. I asked whether I had the code for this service provider on the receipt, so I could file my insurance claim. She wrote it down for me. Remember to ask for it, which will make your claim easy to file. I filed my claim online after I had dinner. It went well. I got reimbursed today. Direct deposit is awesome! I had an excellent experience and felt comfortable. If my regular optometrist is still closed when I need my next eye exam, I'd return to Unionville Optometry without any hesitation. This clinic is located on the south side of Highway 7, next to Midas. There is plenty of parking and the signage is so brightly lit that you truly can't miss it on a dark evening. (462)

The lenses I purchased from Unionville Optometry are of low quality, even though the establishment…read morecharges high quality prices. They scratch easily. I am a senior and have had a lot of experience with prescription lenses over my lifetime. The lenses I have purchased in the past from other similar establishments have lasted for years and I have never had any issues with scratches or otherwise. The lenses I bought from Unionville Optometry lasted 7 months, despite the fact that I took good care of them because they were expensive. I was told by Unionville Optometry that the scratches were my fault Given the care I took with my glasses, I do not accept this. The manufacturer's warranty is limited to 3 months. The optician refused to assist in any way. I do not ordinarily purchase my lenses from Unionville Optometry. I only did so this one time because my optometrist, who works there, suggested that I get my lenses there. I would not recommend purchasing prescription lenses at this establishment.

Booked an appointment for a eye exam yesterday. The staff…read morewere very friendly and accommodating. The exam went quickly but seemed more was covered than I recall from previous exams. The optometrist was very informative throughout and I learned quite a bit. Overall great experience.

Came here to take a look at the prices before buying their Groupon $15 for $150 deal. I'm glad I…read moredid. Prices are around the MSRP, but the prices of lenses are EXPENSIVE. I asked for the cheapest lense and the sales told me it was $200. I was shocked. I'm not looking for anything fancy as I just need them for school (I can't see the board). The sales added, "we don't sell anything low quality here". The selection was also very poor. I was looking for a bigger frame and they had nothing like that. Nothing new and trendy. Worst of all, they had no AC. Today is around 30°C and all they have in the store are fans. I was sweating once I got into the store. This makes my experience even more unpleasant.

not good at all. booking appointments too long and charge a fee that we don't understand .read more

My eye exam with Dr. Li was very thorough, it included a colour visions test, 3D test, muscle test…read moreand a pupil dilation. Dr. Li asked about how I use my eyes at home and at work and gave advice about eye protection. She is very knowledgeable and caring and I'm glad to have her as my doctor! Receptionist was very prompt to do pre exam and also doing paperwork, also was very nice to me and my wife when we were waiting, we didn't wait long before the pre exam and not long after, Dr. Li took me in. That's my 2nd year visiting Dr. Li's office.

I have now been back here on multiple occasions. Purchased two pairs of glasses for my mom in the…read moresummer and my husband and I just ordered new glasses in December. They were ready in a week and we are so happy! I have to say the best part is that the staff here is so honest, they don't try to sell you the most expensive pair of glasses - they will tell you nope those aren't right for your face shape. It's so refreshing. We both found pairs we loved! Even though I live on the other side of the border now, I still come back here for glasses. That's saying a lot :)

Me and my family have been going to this place since the past 2 or so years. We all love the…read moreamazing customer service! The staff is very friendly and really take care of your needs be it new contacts or glasses. Highly recommend this place.

Very poor service. The receptionist at the ophthalmologist's office was incredibly impatient and…read moreimpolite. Not only did she lack patience and courtesy, but she also treated children poorly. It is evident that she needs more training in dealing with young patients. When my child and I were waiting in the waiting area, the receptionist rudely shouted at them. I would highly recommend seeking medical care elsewhere, especially if you have children.

This is the place to get your eyes checked. For $90, the optometrist gives you a super…read morecomprehensive eye exam that some places charge $140-170 for. It's a great deal and you get to learn a lot about your eyes. The optometrist is very friendly and informative, he isn't here trying to pawn off a prescription and end it there. He will go beyond this point and explain everything in concise details so YOU understand your current eye health. I don't think I ever had an optometrist go out of their way to do some health teaching like he has done here. Please go here if you need a new optometrist because he really is amazing and deserves the recognition for local Markham residents. A lot of East Asians suffer with poor eye sight and they need an informative eye doctor; one who isn't just going to hand out prescriptions and call it a day.