I no longer live in Durham but go out of my way to attend this clinic. They're quick and efficient,…read moreno waiting around endlessly, and I find that they take the time to listen to any issues I have. There's also an optical right outside the door where I can great frames at good prices and Costco is right there.

I booked an appointment for my wife and I but unfortunately she came down with a cough but tested…read morenegative for COVID. I called and left a message She to see if they wanted her to come with no response. She called until they picked up and they said they'd "rather" her rebook so she cancelled HER appointment. I drive 50 kms to the appointment only to see a surprised look on receptions face when I say my name. I was told I cancelled my appointment which I replied no my wife cancelled her appointment. I was then told because she has a cough I can't come. I have ZERO symptoms of anything. When I asked when I was told this it was supposedly during the call with my wife which I listened to and it wasn't. They said it was policy but there was no policy shown to me or on their website. There was stammering during each excuse I was given but it was obvious they gave away my appointment to the person sitting beside me. All of this could have been avoided if they were just truthful and I would have worked with them. Too bad Costco has an unprofessional business working in their building.

Dr. Guan is very professional and friendly. I switched over not long after they opened and I have…read morebeen very happy with my visits so far. He's fluent in English and Cantonese so he is able to converse with a diverse client base. I also order my contact lenses with them and every time, they give me lots of contact solution in large and travel sizes. I believe if there is a change in your prescription, you can order new contact lenses at no extra charge. The wait times have also been very acceptable so far and I hope it stays that way even after new clients are taken in. (3/100) - 2016

I have been visiting their office for over 3 years now. I am very satisfy with their service…read more My high prescription caused retina tear before and I was very cautious about my eyes. One Friday afternoon, I accidentally hit my eye hard and there was blood inside in my eye. I was very scared and rushed to my regular optometry near home. I arrived almost at the end of their office hour and I ask if they could have a look at my eye. One optometrist in the office said she had finished her work and refused to see me. It is understandable for her not willing to work overtime, but somehow surprised by her lack of sympathy. Fortunately, the receptionist Referred me to see Kit Guan & Associates, which is about 3 minutes drive from my former Optometry. The receptionist is always very friendly and nice. Both Dr Guan and Dr Yu are very patient , caring and knowledgeable. I am very happy with their service.

I went for eye exams with my kids and we were being seen on time which is very important to me…read more Eye exams were thoroughly done, didn't feel rushed. Both Drs were very patient with my kids.

He is unprofessional, insensitive and does not care about the health and well-being of the…read morepatients. He screwed up my eyes during surgery and instead helping me, he is lieing and treating me as if I don't matter. People need to know about my experience. Our eyes are an important part of our life. Maybe if it happens to him or a family member, he will have a little bit of understanding.

Wonderful Dr. and staff! I first met Dr. Weinstock in 2014…read morewhen he diagnosed me with narrow-angle glaucoma and recommended me for laser iridotomy, I immediately chickened out and ran away for almost 5 years! - such a scaredy cat. Flash forward to July 2019 when I decided it was silly to ignore a preventative treatment being offered at no cost....thank you Canadian Health Care! I was still pretty nervous but everyone, and I mean everyone that I came into contact with were extremely warm, helpful and understanding. Super busy office but managed so well. The procedure was comically (almost) easy and quick, went back for my 2 week checkup and everything is gold. Don't hesitate to see Dr.Weinstock if you're lucky enough to be referred, he's a terrific Dr.

I received a referral from my optometrist for a consultation on laser eye surgery. An appointment…read morewas made and the lady that called me gave me directions to their location and parking directions as well. They have a few parking spots behind their building. A form was filled out and the refractive surgery consultant put me through a few tests to make sure everything was good before explaining the different types of surgery, the procedure, what happens the day of. Next they can book the appointment for you or you can call the downtown location yourself. I felt taken care of and there's a lifetime commitment for distance vision for all their laser surgery patients, if there is a need for an additional procedure.

Top of the line laser vision correction facility. Very quaint "homey" building that makes you feel…read morecomfortable and cozy!

I had a little bit of a medical emergency and need to see my eye doctor ASAP! I called her to find…read moreout she was on medical leave. I was frantically trying to find somewhere to go because I had been going to the same eye doctor for 15 years! Luckily i remembered Heritage Eye Care. It is conveniently located at the corner of Markham Road & 16th Avenue. With all the traffic going on at that intersection, you can't miss it while you're waiting for the light to change. Even better for me, it was a very short 7-8 minute drive from my house. I called to see if i could get an appointment the next day. Thankfully, they were able to get me in within the hour. A few things that really stood out for me about Heritage Eye Care: They are open evening & weekends (10-3 on Saturday's!), conveniently located near transit, kid friendly and up to date equipment that my former eye doctor wasn't even using yet because she was so old school. The Optometrist I saw (Dr. Trinh) was very professional, informative and gave me some very helpful and crucial information for eye care. I ended up having to go to a hospital to see an Opthalmologist. He didn't just suggest MSH, but he referred me to one where i could get in immediately to have my eye concerns addressed immediately. For that i am so thankful (I called to thank them!). I no longer go to my Optometrist in North York and will be switching my hubby & kids over to Heritage Eye Care. **Yes, parking can be a bit of a problem, but The Garden Basket Plaza is across the street with a lot of parking spaces**

I happened to visit this place when my eye had an infection last year and it is very close to where…read moreI live. The staff in here are very helpful and service was promptly. The ladies in the reception acknowledge me as I walked in and guided me through right away. The appointment was on time. Price was average to me. Dr Trinh was the one who took care of me and he was very patient. I asked him many eye related questions and he would answer them all. That is the reason why I went back when my eye was not feeling well few weeks ago and also had my eye exam done there last week. I highly recommend this place! The only con is the location as it is located right on Markham Rd and 16th, it can be hard to get in during rush hour as traffic is very busy.

I can't believe I haven't reviewed this place yet! It's my favourite optometry place!!…read more Location: On Bayview south of 16th Avenue. It's in a three story medical building. Second floor Parking: Freeeeeeeeee lot in the back but there's a bus stop The office: Open and clean, there's an area for sitting and waiting. Lots of information available for you to read about different eye conditions. There also a nice big area to fit contact lenses. The initial eye tests are done by the receptionist in a separate room. The room where Dr. To does exams is neat and clean!! Staff: Everyone is so nice. The receptionist is always friendly and welcoming and Dr. To is too!

Moved to Markham and was looking for a new eye doctor…read more Location is very easy to find and there is ample free parking! Office well decorated, modern, charming & quite inviting. There is also an area for the little kids to play with. Since it has been a while I had an eye exam, I was very nervous about what was going to happen but Dr. Charlene To put me at ease. Very professional and pleasant . I never felt rushed and she answered all my questions and concerns. She also dilated my eyes and did so many things that I don't remember ever having in my past eye exams! I was actually pleasantly surprised. I also got a good view of my eyeballs up close and personal which I didn't expect at all! Definitely will recommend this place to all my friends and family.

这是我多年来最好的眼科检查。 陈医生特意解释了为什么我说话时头会向右肩倾斜。这以前从未发生过！…read more显然，我的双眼没有完全对齐，倾斜头部有助于保持平衡。 我也可以戴带棱镜矫正的眼镜......但我现在还不需要。 陈医生不卖眼镜，所以没有买眼镜的压力。 他甚至给我开了处方，我可以随时随地佩戴，没有任何疑问。 他非常细心，确保我的眼睛健康。 我一定会再去看他。五星好评。 Best eye exam I've had in years. Dr. Chan specifically explained why my head often tilts toward my right shoulder when I talk to people. This has never happened before! Apparently, my eyes aren't perfectly aligned, and tilting my head helps with balance. I could also wear glasses with prism correction... but I don't need to yet. Dr. Chan doesn't sell glasses, so there's no pressure to buy them. He even gave me a prescription that I can use to buy glasses anywhere, without being asked. He was very attentive and made sure my eyes were healthy. I will definitely see him again. Five stars.

Good Doctor here. They live up to their website name Goodvision.ca…read moreI've been seeing Dr. Edward Chan for 10 years now. He is on time and friendly. They don't sell glasses here, so I get my prescription and fill them at my optical store.