The office called me for a followup appointment with Dr. Swindell, then the office called again and…read morerescheduled me for an appointment one week later. For that appointment I showed early at presumably building A and gave them all my information. I was then redirected to building B where I had to again give them all of my information and have my picture taken. I then waited for over one hour in the building B lobby and was never called back. At that point I gave up and walked back to building A to talk with the office manager. The office manager wait added another ten or so minutes. Finally I was able to politely talk to the office manager. She mentioned that the previous office manager left last year. More importantly she said that they have had to reduce appointments by one half due to starting a new computer system from scratch. Dr. Langley proved to be a skilled surgeon for my cataracts. His office computer system, currently, is not ready for prime time. My only regret was I made a wrong choice by letting him to inject the recovery medicine into the first eye which caused a black wavy curtain to appear in that eye for some time. I should have selected drops for after the surgeries and did so for my second eye.

Eye care for dry eyes- All the people at the center are friendly and express genuine concern for…read moreyou. Office works with schedule and explains billing and works with you when you have problems.

I highly recommend twenty twenty eye care. All the staff and Dr Beasley is amazing and very kind…read more We had the privilege to have Jamie help us out with our glasses needs. She is a delightful lady, very sweet, helpful and definitely knows her stuff. She helped me by explaining me how bifocals transitions work since That is the route I have to go. Thank you Jamie for making my husband and I experience a delightful one. Your amazing.

Good customer service. We got our eye exam appointment scheduled for the next day. There wasn't any…read moremention that the retinal photos cost an extra $49. Not sure if the retinal photos are optional or required for first visit or every year. Wish there is a bigger selection of glasses. I had to put down a $50 deposit for them to bring in a few more pairs of glasses to look at. The deposit will go towards the price of the glasses.

Front staff very unprofessional and rude Ladonna was…read moreblatantly racist impatient and said I had an insurance I haven't even heard of. As soon as I walked up and said my name she said we don't take your insurance and proceeds to tell me the name. I said I don't have that insurance and never have. I then proceeded to tell her my insurance and that I called twice about it before driving two hours to this appointment. She is quiet then says sign the signature pad I need two signatures when I asked for what she huffed and I said what am I even signing do I get a copy ? She was very rude and said no then said yeah but it won't have your signature it'll be just an information paper you can read over. Then the manager, Madeline, comes over because I'm asking questions and every time I spoke she spoke over me about insurance and my question was at that time not about that but she wouldn't wait half a second to let me speak! she was even more rude. I can tell this is how they really are; they don't even try to hide the racism and extreme rudeness. I drove over two hours one way to see what I thought was a really great doctor I won't get the chance to find out. After making me wait over 30minutes (keep in mind I had the first appointment of the day) I asked for my money back and decided to leave. There is absolutely no way I'm giving my money to a company that's rude condescending and racist. PLEASE TAKE THIS AS A WARNING.... Your eyesight is extremely important and the people you choose to care for them should treat you just as important.. regardless of your skin color. I wish I could give zero stars but you have to post at least one... this star goes to the doctor I never got to meet at this appointment.

I had to wait for about 90mins because they didn't get pre authorizations from my pcp and…read moreinsurance. scheduled an appointment more than a week in advance. the front desk did help me sort it out but had an overall unpleasant experience

My eye doctor, whom I trust immensely, recommended them. I however have decided they aren't clean…read moreenough. I will not have my procedures done there.

Rushed and dismissive. Two consultations and vision is worse than before surgery. Premium…read moreMultifocAl IOL Toric lens used without information regarding side effects of halos glare and night vision difficultie. Would not have agreed to trade quality of vision for independence from glasses. Did not have astigmatism or need for glasses

Dr. Langley is an excellent surgeon and physician! He handles your questions very adeptly, takes…read moreextra time to calm any nerves you may have about surgery, and performs your surgery with the most skill of anyone around. Excellent Dr. - definitely recommend him to anyone needing an eye care professional!

Dr. Kumar was amazing! I am thrilled with my blepharoplasty results. However long you have to wait,…read moreit is worth it to get in to see him!

I felt like a rat in a maze as I went through the process of being examined prior to cataract…read moresurgery. I did not see the doctor that I requested. I was talked into a lense that is not adequately meeting my needs.

I've been coming to this optometrist for the last handful of years. I've been to both locations and…read moreI simply default to this one because it's in and around my daily routine. The staff here are helpful and friendly. I never feel like I'm being rushed, whether it is while asking questions during an eye exam, or trying to pick out a new frame. I got a really great selection of frames to fit within a small budget up to more designer options for people with bigger budgets.

Generally no respect for the patient's time, here. Prepare to wait 30 minutes in the lobby -…read morewithout anyone checking on you - before having to ask to finally be seen. Then, wait another 15+ minutes in the exam room to see the doctor. The staff are friendly and the facility is clean, but this is not the first time I've had a frustrating experience here in regard to waiting time.

I was so impressed. They were so caring. The service is excellent. The staff is so polite, right…read more.. And the Doctor that owns that place he is awesome. I will continue to go back and continue and continue and continue love that place.!!!

The Dr. Cheatham is very professional, his attention is extremely friendly and everyone who works…read morein the clinic is very attentive and friendly. Everything is impeccable, neat, clean, modern and updated, with good parking and located in an excellent location. I am about four years old. of being a client and they have always treated me very quickly and are waiting for the appointment by sending reminders so as not to forget you

Do yourself a favor and skip this place! They are horrible, rip offs! They charge and charge and…read morekeep charging! They make you pay up front at the time of your appointment for needless things. They hold on to your contact RX and do not give it! I am working on getting these crooks shut down. They are not professional at all. As soon as someone walks out of the office they make fun of them. Got another bill today today and they charged me $400.00 for an eye exam! Another bill today for $119.00! Avoid this place at all cost if you wanna save your sanity! I would have given it zero stars but had to give it one.

Today was my first time there and I couldn't be happier with my experience. The staff was fun. I…read morewent in to update my prescription for glasses and contacts. I was not pressured at all to buy my contacts/glasses through them. The doc said, I don't care where you buy your contacts. I just want you to have some improvement over your current vision level. Their office also does an eye scan to loo for any disease process with out needing to dilate my pupils. In my last ophthalmologist I visited before my insurance changed which led me here, they never even offered such an exam without requiring me to have my pupils dilated. Because if this test, it was discovered that I have macular edema in one eye. It felt like more than just an eye doctor when I was there and when I left I couldn't of been happier having had been there!

So my experience with this location was the perfect storm for anything & everything that could and…read moredid go wrong. The measure of a company is not within its failure, but in how it perseveres through troubled waters. Anything that could go wrong, did. With that said Tara, the optical manager and Kylee the office manager made sure that though a bad experience was going down, they managed to fix each of the issues and left me satisfied beyond what I had expected to experience in the beginning before everything went crazy. It took a bit of time to fix, but fix it they did.

First time patient. Initial visit was great. Went to pick up my glasses and got a completely…read moredifferent frame than I originally picked out. Was asked for a picture of the frame I chose. Come on now, who takes a pic of the frame when picking out. Picked out another frame that was less expensive. Was told no refund because the glasses had been made. I argued that the frame was not what I chose and I should be due a refund. Manager on duty said per their policy no refunds period because they had been made. I do not recommend at all and I will not be back.