I'm in limbo about this place. I remember about 2 years ago I got karatitis from an excessively…read moredry environment for my contacts. When I entered, they quickly took care of it, diagnosed what type it was, gave me the necessary medications, and got my eye patch. The gentlemen that helped me was extremely professional and I felt he knew exactly what he was doing. My parents have also utilized this place before and were happy at that time. Then there was my recent eye exam for contact lenses. I find out that they have recently separated the medical issues/nonroutine eye exams from the routine exams. Nurses of course seemed to have great bedside manner. Their receptionists though are another story. But two crucial things made me question things a little bit. I also am a loyal client at New England Eye Commonwealth in Boston, MA, but figured since this place handled my emergency with karatitis fairly well, their eye exams are the same, during my visit to Tulsa, OK, why not take of this here? Once my exam was done, it was time to try the new lenses. I look down...its the exact same lenses that I use to wear despite my numbers changing. I find out the doctor forgot to put the new numbers in my record, mind you my record was being typed up on the computer as we were doing the exam. Whatever, I can live with that mistakes happen. But I've NEVER in my 6+ years wearing lenses and getting my new lenses (usually with a number correction) had a dilation done, and then lenses put in right afterwards. Usually its 1. Find out new numbers. 2. Wear new lenses to confirm. 3. Take out lenses, then do dilation. And usually thats because your eyes are not in the best mode to be judging how the new lenses allow you to see. I later find out from my uncle the poor experience he had their just picking up a prescription for my mom's lenses. Apparently my mom called in for a prescription for contact lenses. She then asked if my uncle could pick it up, and they said yes. Uncle goes in, not only wasn't it ready but apparently he got a big attitude from the receptionist about their policy on sharing records, and almost didn't print it for him. AND when she did print it, it was a completely different person's. Well so much for enforcing your own privacy of records policy. I will say this, their wait times are short, so I would still recommend this place. Just be alert and don't give them your complete trust.

The office called me for a followup appointment with Dr. Swindell, then the office called again and…read morerescheduled me for an appointment one week later. For that appointment I showed early at presumably building A and gave them all my information. I was then redirected to building B where I had to again give them all of my information and have my picture taken. I then waited for over one hour in the building B lobby and was never called back. At that point I gave up and walked back to building A to talk with the office manager. The office manager wait added another ten or so minutes. Finally I was able to politely talk to the office manager. She mentioned that the previous office manager left last year. More importantly she said that they have had to reduce appointments by one half due to starting a new computer system from scratch. Dr. Langley proved to be a skilled surgeon for my cataracts. His office computer system, currently, is not ready for prime time. My only regret was I made a wrong choice by letting him to inject the recovery medicine into the first eye which caused a black wavy curtain to appear in that eye for some time. I should have selected drops for after the surgeries and did so for my second eye.

I highly recommend twenty twenty eye care. All the staff and Dr Beasley is amazing and very kind…read more We had the privilege to have Jamie help us out with our glasses needs. She is a delightful lady, very sweet, helpful and definitely knows her stuff. She helped me by explaining me how bifocals transitions work since That is the route I have to go. Thank you Jamie for making my husband and I experience a delightful one. Your amazing.

I enjoyed my experience and really enjoyed my results. Dr Beasley and his entire staff make you…read morefeel very welcome and comfortable. Highly recommend.

I am preparing for cataract surgery at another facility (Kansas City) and needed to obtain records…read morefrom a Lasik surgery in Joplin eight years ago at a facility that is no longer open. The doctor was associated with Triad but had since retired and I was pretty sure tracking down the records would be a wild goose chase. I left my information with Tiffany and didn't really expect a call back. To my surprise, she proactively tracked the records down in Muskogee, coordinated the release form, and got the records mailed to me. Communication was fast, professional, and proactive. While I didn't get any service from Triad, the fact that they went to this effort for a non-customer was a welcome surprise. A+ for service. Thank you.

I had to wait for about 90mins because they didn't get pre authorizations from my pcp and…read moreinsurance. scheduled an appointment more than a week in advance. the front desk did help me sort it out but had an overall unpleasant experience

My eye doctor, whom I trust immensely, recommended them. I however have decided they aren't clean…read moreenough. I will not have my procedures done there.

Rushed and dismissive. Two consultations and vision is worse than before surgery. Premium…read moreMultifocAl IOL Toric lens used without information regarding side effects of halos glare and night vision difficultie. Would not have agreed to trade quality of vision for independence from glasses. Did not have astigmatism or need for glasses

Dr. Langley is an excellent surgeon and physician! He handles your questions very adeptly, takes…read moreextra time to calm any nerves you may have about surgery, and performs your surgery with the most skill of anyone around. Excellent Dr. - definitely recommend him to anyone needing an eye care professional!

Dr. Kumar was amazing! I am thrilled with my blepharoplasty results. However long you have to wait,…read moreit is worth it to get in to see him!

I felt like a rat in a maze as I went through the process of being examined prior to cataract…read moresurgery. I did not see the doctor that I requested. I was talked into a lense that is not adequately meeting my needs.

I've been coming to this optometrist for the last handful of years. I've been to both locations and…read moreI simply default to this one because it's in and around my daily routine. The staff here are helpful and friendly. I never feel like I'm being rushed, whether it is while asking questions during an eye exam, or trying to pick out a new frame. I got a really great selection of frames to fit within a small budget up to more designer options for people with bigger budgets.

Generally no respect for the patient's time, here. Prepare to wait 30 minutes in the lobby -…read morewithout anyone checking on you - before having to ask to finally be seen. Then, wait another 15+ minutes in the exam room to see the doctor. The staff are friendly and the facility is clean, but this is not the first time I've had a frustrating experience here in regard to waiting time.

I was so impressed. They were so caring. The service is excellent. The staff is so polite, right…read more.. And the Doctor that owns that place he is awesome. I will continue to go back and continue and continue and continue love that place.!!!

The Dr. Cheatham is very professional, his attention is extremely friendly and everyone who works…read morein the clinic is very attentive and friendly. Everything is impeccable, neat, clean, modern and updated, with good parking and located in an excellent location. I am about four years old. of being a client and they have always treated me very quickly and are waiting for the appointment by sending reminders so as not to forget you

Do yourself a favor and skip this place! They are horrible, rip offs! They charge and charge and…read morekeep charging! They make you pay up front at the time of your appointment for needless things. They hold on to your contact RX and do not give it! I am working on getting these crooks shut down. They are not professional at all. As soon as someone walks out of the office they make fun of them. Got another bill today today and they charged me $400.00 for an eye exam! Another bill today for $119.00! Avoid this place at all cost if you wanna save your sanity! I would have given it zero stars but had to give it one.

Today was my first time there and I couldn't be happier with my experience. The staff was fun. I…read morewent in to update my prescription for glasses and contacts. I was not pressured at all to buy my contacts/glasses through them. The doc said, I don't care where you buy your contacts. I just want you to have some improvement over your current vision level. Their office also does an eye scan to loo for any disease process with out needing to dilate my pupils. In my last ophthalmologist I visited before my insurance changed which led me here, they never even offered such an exam without requiring me to have my pupils dilated. Because if this test, it was discovered that I have macular edema in one eye. It felt like more than just an eye doctor when I was there and when I left I couldn't of been happier having had been there!

So my experience with this location was the perfect storm for anything & everything that could and…read moredid go wrong. The measure of a company is not within its failure, but in how it perseveres through troubled waters. Anything that could go wrong, did. With that said Tara, the optical manager and Kylee the office manager made sure that though a bad experience was going down, they managed to fix each of the issues and left me satisfied beyond what I had expected to experience in the beginning before everything went crazy. It took a bit of time to fix, but fix it they did.

First time patient. Initial visit was great. Went to pick up my glasses and got a completely…read moredifferent frame than I originally picked out. Was asked for a picture of the frame I chose. Come on now, who takes a pic of the frame when picking out. Picked out another frame that was less expensive. Was told no refund because the glasses had been made. I argued that the frame was not what I chose and I should be due a refund. Manager on duty said per their policy no refunds period because they had been made. I do not recommend at all and I will not be back.