Had a new heat pump installed by another company last February, that failed. Had a contractor out…read moreto help me fix it. I don't think I needed a service yet but was referred to Endless Energy by my neighbor. Aaron came here today for the annual service. He was Professional and polite. He showed me the unit and told me what he was doing. I could tell he loved what he was doing and it showed. He cleaned out both the indoor unit and the outdoor compressor. I signed up for a yearly service plan. I would highly recommend Endless Energy.

Endless Energy installed a Fujitsu heat pump system in my home in October 2022 through the Mass…read moreSave program, and it has never worked properly since day one. From the start, the system constantly shut down and threw error codes. We were actually told by their team that shutting off power to our entire house for 30+ minutes to reset the system was an acceptable solution--something we had to do multiple times per week (and sometimes multiple times per day). That alone should have been a huge red flag. Winters were even worse. We haven't been able to use it at all during the coldest months and were told that just happens in New England winters. We've been forced to rely heavily on expensive oil heat while still paying for this system. They attempted a few fixes over the first couple years, including installing a surge protector, but nothing ever solved the issue. The system continued to fail repeatedly and has now been completely unusable since December 2025. We recently had an independent electrician evaluate it, working directly with Fujitsu, and the system now needs a new compressor and control board. Even more concerning, it appears likely that the root issue may stem from the original installation or wiring--something that was questionable from the start. The installers often seemed inexperienced and had to call others for guidance several times during the install. To make matters worse, Endless Energy now wants to charge us just to come out and diagnose a system they installed that has never worked correctly. They are apparently under new ownership with significant staff turnover, and at this point have been completely unwilling to take responsibility or meaningfully help resolve the situation. After 3+ years of issues, missed work for service calls, ongoing loan payments, and thousands spent on backup heating, I have zero confidence in their ability to fix this. I would strongly caution anyone considering using Endless Energy.

Cannot recommend Peter and his team enough. They did an amazing job updating the wiring in our…read morehouse. They provided a fair estimate and went above and beyond in the quality of their work.

Very prompt response to website inquiry. Knowledgeable team sent to deal with thorny problem…read more Respectful, responsive. Appropriate charge for repairs made. Highly recommend.

Mike was fantastic and gave us great advice on repairing the old AC unit vs getting a new system…read more The price was great compared to others in the area. 10/10 would recommend.

Working with Pro Comfort was a positive experience from initial contact through proposal and…read moreinstallation. The installers are hard working,skilled and friendly. Highly recommend Pro Comfort and would not hesitate to call them again.

After pulling the trigger on buying my 2023 Tesla Model S I needed to get a wall charger installed…read morepronto. I placed calls to the top five in my area (MetroWest Boston) and only one responded same day. A very pleasant gal from Wired called me almost immediately, and within minutes booked my appointment for the following week at my request. I had told her that my order for the charger kept getting delivery delayed and that I was uncertain whether I would actually have it in time. She said that if I wanted, they keep Tesla chargers in stock, and if desired they could book the install this week, and I return the ordered charger to Tesla service center. I selected the day after tomorrow and voila Paul, the very knowledgeable and friendly electrician/installer showed up with the charger. After some discussion about amps, load, location, and yes, sports, my new charger was beautifully installed, the work area all cleaned up and my new car charging up! They made it so easy. They are highly responsive, efficient and take great pride in their work. They specialize in EV chargers of all kinds. Highly recommend!

Paul came to our home a few years ago to help with a power outage. Soon after arriving, the power…read morereturned. So, he suggested further service to maximize having to pay for his visit. We agreed to a house surge protector. Recently, a master electrician took a look at our circuit breakers and shared the surge protector was placed at the bottom of the panel. Therefore, it was useless. I wouldn't recommend this business. Waste of money.

Had an appointment, claiming to be arriving between 2:00-4:00pm…read more It is 7:00pm and no one showed up. I even called them twice, both times they claimed to deliver the message and have the technician/dispatcher call me back. However, no one ever called me back or contacted me via any way. I have taken the afternoon off from work and it is totally wasted. If the technician cannot make it on time, the least they can do is to reach out to me and let me know beforehand.

They were late and missed some parts. They force us to reschedule the appointment twice. We…read morereplaced our heat exchanger, but the system still didn't work. The customer service is terrible!!!! Hang up my call and don't let me finish my questions. The WORST service and company ever!!

Yesterday, Moe came by to diagnose and fix an AC unit in my office. He was super friendly and…read moreprofessional and did a great job explaining the problem to me in a way that made sense to me. He was efficient and cleaned up nicely l. When he was done he even offered to cut a piece of ceiling tile to fit perfectly. I hope not to see him for a while but if I have to...I know it will at least be a good experience.

Called to have a $600 gas stove plumbed in; was told about the $99 charge to come out, but no…read moreadditional information given regarding the cost to install. Nick came out; SUPER professional, courteous and very understanding...the cost to do a 20 minute installation was close to the cost of the appliance, over $500...unacceptable to not even give a range of the cost of the installation forcing you to pay the $99 fee for them to come out and 'give' you the estimate. Strange business practice. Other than an attorney or a well paid surgeon, I'm not sure who else makes over $500 for a half an hour of work. We did have them install, but won't use or recommend them in the future. Too bad because their tech was awesome !!

Fast, efficient, responsive. Fixed the electrical outlets loose connection within 10 minutes.read more

Adam responds quickly and is easy to work with. He works effeciently and communicates well. The…read moreprice was reasonable and I highly recommend his service.

Papalia pulled a no show on me today for an HVAC service. No phone call, no e-mail, nothing. Just a…read moreno show. Then, when I called them, I got a lousy AI customer service rep. Next day, they did show up and got the job done. The tech Lily was very knowledgeable and helpful and got my AC system up and running again. I dinged them one star solely for the no-show the day before. Lily gets 5 stars.

We have used Paplia a couple times for urgent plumbing requests and they have responded quickly and…read moredone good work. However, they are very expensive and push the boundaries of being honest and fair. We recently had a leak in our main drain pipe in the basement and called Papalia. They charge $99 for a consult, but it can be used towards repairs. They diagnosed the issue and then wrote up a proposal to fix it for $900. It sounded expensive, but we already paid the $99 and didn't want to start over again from scratch so we agreed. The plumber also misled us about how simple the fix actually was. It ended up taking him about 20 minutes to replace a 3-foot section of pipe with PVC. He also "forgot" about the $99 credit deal and tried to charge us $1000 and we had to call him on it before he would agree to honor the agreement. So they fixed the issue, the job seems to have been done well. But we way overpaid and every step of the interaction felt designed to mislead and extract as much money as possible from us. Not going to use them again in the future.