I have been going to this dry cleaners for about a year now. I usually get my husbands suits done…read morehere and my dresses. They usually do a great job. I asked them if they could clean and preserve a wedding dress? They said no problem. I was a little weary at first and should have went with my gut instinct not to bring it there. But I have a small baby and I am also pregnant so it was convenient to bring the dress there. Before I brought this dress in, I had my dress beautifully stored in an a closet in its original packaging so there was nothing wrong with the coloring when I brought it in to them. Long story short, I picked up my dress and was sad to see that the entire dress has a tint of brown. So my $3000.00 dollar dress that was once pure white, was now completely ruined and tinted brown. Notto mention the material looks fried. Not like it did when I brought itto them. Unfortunately... As bad as this was, the way I was treated was much worse. When I went in to confront them, the woman who did the work on the dress was very defensive and was adamant about not taking the blame. She wanted to try to clean it again, which I refused because she told me she already tried to clean it twice. I didn't feel comfortable with them having the dress again. I also took pictures of the dress and sent it to the boutique where I bought it, and they said it needed to be restored by a professional, and that the damage may not even be able to be fixed. I've worked in customer service my entire life and I know that the customer should always be spoken to with respect, and you need to problem solve. Instead she took the clothes that I had there already (different clothes) and pushed me out of her store. She said she was not going to finished her work with me because I might complain about them too. Meanwhile she had a dress of mine that needed to be fixed in a week for a wedding that I was in. I could not believe the way I was treated. Now I am trying to go through their insurance, and I am working with the gentleman there who is the only one that is somewhat reasonable. I don't know how long this will take, or what the outcome will be. But all I really wanted was some sympathy and maybe an apology. Instead I was pushed out, and spoken to in a terrible way. I obviously will NOT be going back to this place. And I recommend to anyone looking to be treated nicely... drive to Danbury and on Mill Plain Rd. there is a drive in cleaners. They are MUCH cleaner inside, and MUCH nicer. Please don't make the same mistake I did. Do not go here, because if something happens that it is their fault, they will not take the blame and they will not try to help you fix it.

What a beautiful job tailoring my very complex dress for a formal event, making it fit to a tee! It…read morewas worth the 40-minute drive from my house for this quality. And when I had left my glasses there by mistake, they offered to pop them in the mail to save me another trip.

I can't say enough about how amazing Village Cleaners is. Tony always has a smile on his face. The…read moretailoring services are wonderful. Quick turnaround and beautiful work. Our cleaning is always done with care. Thankful for this local gem!

I had just purchased a dress online for my vacation. When I tried it on it was loose in a few…read moreareas. I brought it to Family Tailor Shop and needed it back within 3 days. My dress altered on time, and it looked and fit great! It cost me almost the same amount as the dress, but it was worth it.

I needed a pair of slacks tailored pretty quick and I also am not around from here…read more Rosa the owner absolutely took good care of me and rushed it right away. Love that small business go out of the way to help out. Highly recommended!!

First time using them, they send the stuff out which I'm not used to and it wasn't ready on the day…read morethey said it would. It wasn't an emergency so it was alright. I guess I'd use them again. The shirts were well cleaned, that's the important thing.

Love this place. They are friendly and reliable. Highly…read morerecommend them for dry cleaning and alterations!

I loved this place and I was picking up a jacket and desperately needed to drop off a sweater and…read moreexpensive dress clothing and TODAY was their last day! They were the best!

I dropped off a shirt just before they announced that they were going out of business. I went by to…read morepick it up, but no one is there, and unfortunately their phone is now disconnected. There is plenty of clothes that still need to be picked up. Does anyone know how to get in touch with them to get your clothes?

Friendly service, very good job of dry cleaning and pressing clothes, and good prices.read more

Hell no , the worst service ever, they broke my husband suit, the white shirt wasn't even white,…read morethey used something else, and the shirt was yellow . I don't recommend it to anyone if you have a nice dress don't bring here , or you will get a broken dress.

Great service, on time and well done. Haven't tried alterations but I plan to in the future.read more

They charged 6.75 to wash and press a women's Oxford shirt. More than twice what it costs for a…read moreman's shirt same style. It is ridiculous and I will never go back

Ridgefield Cleaners responded politely and promptly to my request to shorten two dresses. It hadn't…read moreoccurred to me that I should have gone earlier (I don't require this sort of service very often), but they got it done in time--even though it was right before Easter weekend! When I asked about a special price they were offering for new customers, I was told that it was only for cleaning, but that my first visit bringing in clothes to clean would get the special being offered. I like the pleasant service. I'll go back. All in all, a nice, very clean place conveniently located (near UPS ).

Ridgefield Cleaners has been around for quite a while in its namesake town. They offer a variety of…read moredifferent cleaning and alteration services. More than that is the customer service. The owner, Sam, has owned and run the store for 20+ years. A staple in the community. Always friendly and always willing to go the extra mile for customers. If you are unsatisfied with your current cleaners or are new to the area, I would definitely recommend you stop by this spot.

In the wake of my father's passing 3 days ago, 95% of customer service has been absolutely…read morewonderful (Social Security, credit cards, funeral home staff). One Stop Cleaners is the exception to that rule. On top of hanging up on me once, the staff member here turned me away exactly 7 hours after sending me a text that said my dry cleaning was ready. In person, when I handed the girl my ticket, the staff member said verbatim "You just called me on the phone. I told you to come back tomorrow." Mind you, my dry cleaning for my father's wake and funeral was sitting on the rack directly in front of me. I will spare her from stating her name publicly in this review. Shame on you.

The staff at One Stop Cleaners New Fairfield is always friendly and thorough. The on-site Tailor…read moreservices are convenient and well-executed. They even completed a much-needed repair on my granddaughter's stuffy that lost an arm! Thank you.

Five out of five stars compared to Alben Cleaners, and four out of five or even better - in general.read more