Excellent response time and quick scheduling. Egan is knowledgeable and professional. Pleasant…read moreexperience. Highly recommend.

Very good - will use again. Very knowledgeable and professional. He knew exactly what might have…read morebeen the problem and he was correct.

The people working here are nice and polite and do their best to get the buyer needed appliances as…read morequickly as possible. There is a nationwide delay on delivering many appliances, which is beyond their control. Eventually, we got all of ours at the agreed price. My one reservation, preventing me from giving them a five star rating is their apparent lack of familiarity with some of their appliances. This was particularly evident with both our induction slide in stove, and our dishwasher. For the stove, we had our counter people cut the depth for a standard slide in. It turned out, that this stove requires an additional depth of cut of about 1 1/2". So when the stove was delivered it didn't fit and they had to take it back until we could get the counter people back to re-cut the counter at an additional cost to us of $300.00. In addition, the induction stove is a plug in.... Not hard wired as our previous stove. I did the electrical for a plug in, but they neglected to advise me that the outlet had to be in a very specific location, so when they took the stove back, I had to re-wire a second time. Fortunately, I was able to do the electric work myself, otherwise, it would have cost me even more money to have an electrician return to complete the work. Once all of that was done, the stove was perfect. You might ask, well why didn't I look at the installation guide well in advance. The answer is, I didn't get guide until the stove was delivered. This is the type of information, I expect an appliance dealer to know and tell me in advance. I had asked, and was not told any of this. The same issue came up with the dishwasher, but having had the prior negative experience with the stove, I made several calls directly to the manufacturer so I could be prepared for the dishwasher delivery. So the short summary is: nice people, fair price, good appliances, but limited knowledge of their product specifications. Beware prior to delivery.

I went in person April 7 to buy a new refrigerator plus a separate freezer. Paid in full. They gave…read moreme a delivery date - which came and went with no call, no one showed up. This has happened now 3 times. They now say the new date is May 8. I'm DONE. I want a refund and will NEVER recommend Terrys Appliances to anyone! Go with anyone else but not them!

Eugene made my day! Our refrigerator stopped cooling on Memorial Day. The next day, I called Eugene…read moreat 9:20 and left a message. He called back at 9:35 and was in our house at 9:45. He quickly diagnosed the problem. It was a defective control panel. He replaced it with one he had in his truck, and within just a half hour, I was back in business. Eugene really knows his stuff, a true professional.

My 10 year old dryer quit working - I was dreading buying a new one. Eugene showed up the morning…read moreafter I called & replaced the door shutoff switch & replaced my rotted old drive belt for a very reasonable price. He told me my old one is better quality than the new ones. He saved me before my summer guests arrived. Thank You Eugene !!!!!

Always amazed at the vast, wonderful,quality selections. The owners are delightful/freindly - a…read morepleasure to shop and take in all the marvel at the selections. Well done...a lifetime customer:) Mike S

Great shop for most all things you might need or want for cooking equipment. They have very nice…read moreselection of high end chef's knives as well. Fun place to check out as you keep finding new things here and there. (2 floors) They also carry some food items, and have a great selection of tea.

We have had great experience with the folks at Crane. Our kitchen is older (renovated about 20…read moreyears ago). We had to get a new stove last year, and a fridge this week. They have good inventory, and most of all their customer service is amazing. Finding an appliance that fits in an existing space is nerve wracking, and they were so helpful. Delivery and installation guys were really professional, fast, and neat. Most of all, this is my first new stove...ever? And it's incredible!

My refrigerator was leaking, damaging my wood floors and the ceiling below…read more I was told this wasn't an emergency, "just keep refreshing the towels under the unit" and here's an appointment in three weeks. Don't let them tell you it's not an emergency. I found another company who really understood the problem, I kept turning off and on the water main, and got an appointment in four days.

Let me start out by saying that I hate to shop. Therefore,…read moreearlier this week when my dryer finally stopped working forever, I dreaded the idea of going to an appliance store- any Appliance store- to select a new one. Happily, I didn't have to. I had never done business with KAM appliances before. However, I liked what I saw in their online catalog. I telephoned the store and their sales person conducted the entire transaction seamlessly over the phone. They arranged delivery of my new dryer in less than three days. Price wise ? Was it the biggest bargain since 1860? No. However, the pricing was more than fair and significantly less than a local competitor. The dryer was delivered this morning, and the two men who removed my old dryer, and installed new dryer could not have been more kind and professional. I have a couple of orthopedic issues that prevent me from lifting or moving much of anything. They did that "extra" stuff for me kindly and thoroughly. I'm very grateful. Would I use KAM appliances again? You bet I would.

I purchased over $5000 in kitchen appliances with an interest in LG products. The salesperson, Jack…read moreGilooly, convinced us to Purchase GE appliances and offered $800 in a bundle rebate. I have tried for months to receive these rebates, many emails and calls with no response. Finally reached the COO Jay Upton and explained my situation with months of frustration. His ridiculous suggestion was to return the appliances which means hiring an electrician and plumber to disconnect them for pickup. I tried to reach the owner several times but no response. In addition, KAM sent the wrong refrigerator and requested me to pay a 30% return fee and another delivery charge which I refused to pay. Their sales manager Frank even stated there were no GE rebates at that time. After I provided documentation on the rebates given to me from Jack, Frank said to call GE. I contacted GE and their rebate company and since months passed, GE said to contact the dealer for their assistance. KAM provided no assistance, made excuse after excuse and I never received these rebates $800 rebates promised. I thought I would support local businesses instead of the Big Box stores. It was a Mistake. The story they post on customer satisfaction is a joke. I strongly suggest you shop elsewhere. Hopefully the owner will contact me after this reading this review. Very frustrated and disappointed

Able to get reponse within 24 hours of request. Able to get an appointment in 4 days for washing…read moremachine repair. Taylor arrived promptly, courteous and addressed problem. Also assured that if there was any further problems with same appliance, this visit was good for 30 days, My problem was corrected, Taylor was professional, Amy the scheduler was professional and we are very pleased with the results of the visit.

I've been really impressed with their scheduling and communication and responsiveness. This is…read morereally hard to find on the Cape, and I found it with them. Would recommend.

David Ricardi is a uniquely talented designer. He started our project by visiting with us in our…read morehome and getting an understanding of what our kitchen meant to us, where it fit into our family life. All of his design work flowed from that understanding of us, and the result is just beautiful beyond words. His staff and subcontractors were a joy to work with and to be with--we spent a lot of hours together in our home while the work was being done, and we could not have asked for a nicer group of people to be around. :) Every single bit of work that was done was perfect. Absolutely every single thing. And the products he recommended from appliances to cabinetry are just perfect for us. Most everything happened on schedule, and in those really rare occasions when something was a little bit delayed, David or his staff let us know immediately. There was never any uncertainty as to what would happen next or when it would happen. These are the most reliable and dependable people on the planet. Anyone fortunate enough to have a Ricardi kitchen will be thrilled with the results for years to come. We love getting up in the morning to see this beautiful room. What a great way to start the day!

David Ricardi updated my kitchen in Spring of 2023. This included new cabinets, new counters and…read morenew wall tiles. Everyone that worked n the kitchen was top notch- probably the best subcontractors I've ever worked with. And the project manager helped everything run smoothly. I know many people talk about little issues left over after the job is done but we didn't have a single one. After a year and a half, though, there was an issue with the cabinets- something I just didn't like after living with it. David and team came and fixed it. I am really delighted with both the functionality as well as the appearance that f my new kitchen. The whole team is honest and incredibly skilled. I highly recommend them.

We had an interesting HVAC product. We had an incredible HVAC team, but if it wasn't for Johnstone…read moreSupply in Yarmouth. My family would be staying at a Hotel for the week. Knowledge of the products, the on time delivery. The delivery person went above and beyond for the entire product. Very Impression.

From the owner: Johnstone Supply Yarmouth is a leading HVAC/R Wholesale Distributor with access to over 70,000…read morelocally stocked products and inventory so you can get it same or next day in most cases. Our product selection is continually growing to meet the needs of HVACR contractors to ensure we have the best brands and technology. Plus, our relationships with hundreds of the industry's top manufacturers give you access to a million special order parts. From equipment, to parts, to supplies you can be confident Johnstone has what you need today. Johnstone Supply: Making it Easier to do Business.

Love, love, love this shop! I have been going for years. They have a variety of patterns that…read moreyou can select from and a variety of dishes both square and round . Everything from salad and dinner plates to chip and dip bowls. This is a place you must come in and experience. There are so many unique one of a kind vases and ornaments. The sun catchers are reasonably priced and so interesting. I noticed the last time I was there they also have magnets. I heard the saleswoman say they could make anything into a magnet. If on 6A in Brewster this is a stop you must make!

Just the best made and created in Brewster MA creative pressed gorgeous glass pieces. Excellent…read moregifts from$7- hundreds. A must stop shop warm environmental highly recommend! Thank you for being open on a Sunday until 5. Not sure of the kind sweet lady that helped us but we certainly appreciated her help!!!