I'm thinking about our stay, we are mostly Dissatisfied with this condo for the most part, Feeling the cost was not worth the stay. Seems like they are genuinely trying trying with customer service, but this condo Wasn't ready for guests. Here's why: in addition to the grill not working, due to lack of cleaning and maintenance. The biggest issue is The windows were mostly inoperable and are broken , rotten, and without screens. Because of this, the upper bed rooms got extremely hot during the day with no effective way to cool them bc the windows don't work. And the ones that do you can't open without allowing bugs in bc there are no screens.
Also, Similar to the dirty stained couches and basket that smells like urine, (but without the visible stains) the window treatments, bed covers, and blankets in most of the beds feel dusty and unclean like large pets were sleeping on them and feel itchy for the guests.
Also, the air hockey discs are too large for the game and fan is weak, so it doesn't work properly.
The offer to do a follow up clean of couches was appreciated but would've been too disruptive with 10 people already staying there and a couple elderly ones staying for the entire day in the condo. read more